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EPIC SANA Marques Hotel

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for EPIC SANA Marques Hotel

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Lobby
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Couples treatment room(s), sauna, hot tub, steam room, body treatments
View from property

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Gym
  • Air conditioning

Explore the area

Map
Avenida Fontes de Pereira de Melo, 8, Lisbon, 1069-310
  • Eduardo VII Park
    3 min walk
  • Allora
    1 min walk
  • Parque Station
    4 min walk
  • Lisbon (LIS-Humberto Delgado)
    16 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double or Twin Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Double or Twin Room

  • 23.5 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Family Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Family Room

  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | View from room

Deluxe Suite

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | Premium bedding, Select Comfort beds, minibar, in-room safe

Premium Suite

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Premium Double or Twin Room

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

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The price is €273
for 1 night
includes taxes & fees
1 Jan - 2 Jan
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About this property

EPIC SANA Marques Hotel

Luxury hotel connected to a shopping centre in Lisbon City Center with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, an outdoor pool, 2 bars/lounges and a 24-hour fitness centre are on-site.
EPIC SANA Marques Hotel offers 379 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include dressing gowns, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

The shopping around EPIC SANA Marques Hotel gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Marquis of Pombal Square. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Enjoy Italian cuisine at ALLORA Restaurant & Bar, one of the property's 2 restaurants and 2 bars/lounges
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to facials, manicures and pedicures or hot stone massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the location
  • Just a 3-minute walk from Marquis of Pombal Square and 5 minutes on foot from Avenida da Liberdade
  • Airport shuttle service available for a fee
EPIC SANA Marques Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 23056 square feet (2142 square metres) and includes a conference centre. A 24-hour fitness centre, a sauna, and a terrace are also featured at the luxury EPIC SANA Marques Hotel. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of EPIC SANA Marques Hotel was completed in September 2021.

This 5-star Lisbon hotel is smoke free.

ALLORA Restaurant & Bar – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Skypool Lounge – This poolside rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.
The Garden – This restaurant only serves breakfast. Open daily.
Lobby Bar – This bar only serves light fare. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (EUR 25 per day)
  • Secured, covered valet parking on site (EUR 25 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • ALLORA Restaurant & Bar
  • Lobby Bar
  • Skypool Lounge
  • The Garden

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Conference centre (23,056 square foot of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2004
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
EPIC SANA Marques Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number 1519

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel SANA Lisboa
Lisboa SANA Hotel
SANA Hotel Lisboa
SANA Lisboa
SANA Lisboa Hotel
SANA Lisboa Hotel Lisbon
SANA Lisboa Lisbon
Sana Park Lisboa Lisbon
SANA Lisboa Hotel
EPIC SANA Marques Hotel Hotel
EPIC SANA Marques Hotel Lisbon
EPIC SANA Marques Hotel Hotel Lisbon

EPIC SANA Marques Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 864 out of 1003 reviews" "
Rating 8 - Good. 99 out of 1003 reviews" "
Rating 6 - Okay. 23 out of 1003 reviews" "
Rating 4 - Poor. 10 out of 1003 reviews" "
Rating 2 - Terrible. 7 out of 1003 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lin Chi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their breakfast is really good and server are very nice We live on the first floor and can hear the noisy from the street
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 4 nights and the whole experience was fantastic. The hotel is exceptionally clean, and lots of attention to detail. Breakfast is fantastic, staff are very helpful. The spa is lovely for a bit of quiet time, rooftop pool is great. Can thoroughly recommend
Stayed 4 nights in Sep 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel !!
Stayed 6 nights in Sep 2024

4/10 Poor

Jeffrey

Liked: Room comfort
Disliked: Cleanliness, staff & service
Epic Fail - Oly good for conventions or groups
This hotel was the worst decision of my 3 week European vacation. This hotels focus is large convention and group business. If you think you are getting a romantic or intimate hotel for a couple, you are completely wrong. Stay somewhere else. We also encountered many service issues. The hotel does not listed to feedback or want to help you with issues. I was highly allergic to the perfume they use in all of their products. I tried to get help through the app, the front desk and the room maid and this was never resolved. I had to go to a store to buy unscented soap and the night before departure the maid threw it away during turn down because the bar was getting small. She replaced it with the smelly bar I was allergic to. I called the help line from the room 7 diffierent times and the phone was only answered once. We tried to use the spa and we were turned away because it was too busy. The tub converted to a shower was probably a great tub but a horrible shower. My feel would not fit in the narrow width under the shower head. The end of the tub was open for cold air to flow in and water to splash out. There was pink mold embedded in the grout due to age and care. Also, if you have mobility issues getting into and out of the shower would be dangerous. I have great mobility and it was a challenge. The breakfast had a lot of options but nothing was great. Only 1 person making omelets for a 300 person restaurant. Drinks at the pool bar were awful.
Stayed 5 nights in Sep 2024

8/10 Good

Yixin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great, the staff is very friendly to let us check-in early and walk us to the elevator. The facility in the room is not very up-to-date, the bathtub is too high for stepping in and out. The room is a little bit small. The location is great, quite and convenient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Petros, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, spacious (for European norms) room, in a great location. The room was quiet, has blackout curtains that are mechanized- slept very well. View from the rooftop swim pool is phenomenal. Gym really good (several treadmills, rowing machine, free weights, weight machines) and open 24 hours a day. Live music in the bar next to the reception. Centrally located, upscale neighbourhood. Staff very helpful!
Stayed 7 nights in Sep 2024

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding lots of concierge assistance. Elevator was slow for the volume of guests
Stayed 4 nights in Sep 2024

10/10 Excellent

Nicholas

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tania

Liked: Cleanliness
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Eric, Mercer Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean and new-feeling hotel. Fast elevators so upper floors not an issue. Good central location, with excellent breakfast next door much cheaper than hotel breakfast (also great brunch at "Manifest" cafe). Staff were nice to call a cab when we couldn't get an Uber to the airport early in the AM. Only minor point is the buttons for lighting and curtains are a bit maddeningly obscure, unlabeled.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Graeme

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

arik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Mercy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the night due to flight issues. Hotel knew our situation and it was my birthday! They sent a complimentary wine, which was so nice! I enjoyed the rooftop pool with wonderful view of city! My partner enjoyed the hotel room’s amenities! Location was good and nice park close by. We took public transport and Uber to different attractions in the city. We enjoyed our stay
Stayed 1 night in Aug 2024

10/10 Excellent

Johanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, second stay this month as we were on a tour earlier. Nice rooms, this visit had a deluxe suite, unfortunately it is behind the elevator. Not much noise but there was some. All in all, great staff and location, our suite on 10th floor had fantastic view as well as the view from pool.
Stayed 1 night in Sep 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base in Lisbon
Central location in Lisbon made this the perfect place to stay and with a rooftop bar and infinity pool with great views not more you could ask for
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at this Epic Sana and I was thoroughly impressed. The level of service was on point, one of the best I have seen. Room was excellent and cleaned immaculately everyday. Location is amazing. Really enjoyed my stay here and will go back.
Stayed 3 nights in Aug 2024

10/10 Excellent

peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive facility. Would definitely return!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 3 nights in Aug 2024

10/10 Excellent

Ronald

Stayed 2 nights in Aug 2024

10/10 Excellent

elissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Simone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and spa. Great amenities. The staff were very polite and tentative. Rooms were perfect with plenty of spaces. The breakfast was absolutely phenomenal with plenty of options. We are returning prior our departure from PortugalZ
Stayed 2 nights in Aug 2024