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Eurostars Das Letras

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eurostars Das Letras

Premium bedding, minibar, in-room safe, desk
Exterior
Exterior
Suite, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk
Serves lunch and dinner

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Rua Castilho 6-12, Lisbon, 1250-069
  • Avenida da Liberdade
    4 min walk
  • Eduardo VII Park
    9 min walk
  • Marquis of Pombal Square
    9 min walk
  • Lisbon (LIS-Humberto Delgado)
    22 min drive

Room options

View all photos for Double or Twin Room (with Extra Bed)

Premium bedding, minibar, in-room safe, desk

Double or Twin Room (with Extra Bed)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Double or Twin Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Double Room Single Use

Premium bedding, minibar, in-room safe, desk

Double Room Single Use

  • 24 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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About this property

Eurostars Das Letras

Luxury Lisbon hotel in Lisbon City Center with a fitness centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, spa services and a business centre. Housekeeping is available on request.
Eurostars Das Letras offers 107 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and bidets.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Eurostars Das Letras. During your stay, you're just a quick walk from Avenida da Liberdade. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Portuguese cuisine while dining at Restaurante das Letras
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Avenida da Liberdade and 14 minutes on foot from Rossio Square
Eurostars Das Letras offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Spa services, a terrace, and concierge services are also featured at the luxury Eurostars Das Letras. For a fee, parking is available.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Restaurante das Letras – This bar specialises in Portuguese cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 18 per day)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante das Letras

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Cots (infant beds) are available for EUR 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Covered self-parking fee: EUR 18 per day
  • Crib (infant bed) fee: EUR 30 per night
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Eurostars Das Letras
Eurostars Das Letras Hotel
Eurostars Das Letras Hotel Lisbon
Eurostars Das Letras Lisbon
Eurostars Das Letras Hotel Lisbon
Eurostars Das Letras Hotel
Eurostars Das Letras Lisbon
Eurostars Das Letras Hotel Lisbon

Eurostars Das Letras Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1000 reviews" "
Rating 8 - Good. 324 out of 1000 reviews" "
Rating 6 - Okay. 76 out of 1000 reviews" "
Rating 4 - Poor. 19 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fabiana

Stayed 4 nights in Aug 2024

6/10 Okay

Yang

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
there is a manual lift for wheel chair that one has to operate to get into the hotel lobby. It is very inconvenient. Comparing 5 star hotels in other places, this one barely makes to 4.
Stayed 2 nights in Jul 2024

10/10 Excellent

Javier

Liked: Cleanliness, property conditions & facilities, room comfort
Javier
Excellent property, great location close to Bairro Alto/ 0rincipe Real. Lots of great restaurants nearby. Staff are the best, so helpful and multilingual. We loved our stay. Only minor detail is that our room had a bathtub which can be challenging to get in and out if you happen to be an older person or with limited mobility (not an issue for us, but worth noting)
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
Stayed 5 nights in Jul 2024

10/10 Excellent

isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel and loved it both times
Stayed 1 night in Jul 2024

6/10 Okay

Earlene

Travelled with family
Disliked: Staff & service, amenities
This is not a 5 star hotel. Staff are polite but not available throughout the day. Several times I went to the front desk but no one was present during the late afternoon and night. The following morning, staff was absent. Upon check-in, my room was not ready although we arrived one hour after the check-in time, which occasionally happens. We were assigned another room which was not the one I paid for as we requested more beds as we are a family. It was rectified by another staff, thankfully. I wish there was an espresso machine rather than old instant coffee packages.
Stayed 1 night in Jul 2024

10/10 Excellent

kevin

Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Sophie

Stayed 4 nights in Jun 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!!! I recommed it 0
Stayed 4 nights in Jun 2024

6/10 Okay

Megan

Liked: Cleanliness, staff & service, room comfort
Comfortable, not 5-star.
Nice staff, but not 5 star. Ugly caulking/fix around shower was a disappointment, and major leak from shower stall could cause a slip. Room service not available for breakfast, and isn't 24 hour. On 2nd night, couldn't get front desk (the only # on card; for some reason you can't find a room.service #) for 45 minutes. Even tried calling the hotel using an outside line but no one would answer the phone. Eventually they called back and said they'd still deliver room service, but result was 1.5 hours to get a salad. Nice enough, comfortable room, but not 5 star
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay
Great and clean room. Staff was incredibly helpful and hospitable. Hotel was in walking distance a lot site seeing locations. Would highly recommend
Stayed 4 nights in Jun 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Jun 2024

8/10 Good

Byung Suk

Stayed 2 nights in Jun 2024

10/10 Excellent

nirant

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious rooms, and amazing front desk. Staff was very knowledgeable of tours around Lisbon.
Stayed 3 nights in Jun 2024

8/10 Good

Vania

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The reception was smelly
Stayed 1 night in Jun 2024

10/10 Excellent

ZEHRA ALEV

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lisbon first time
It was a great stay, very helpful staff… was given the best adivices for dining . And the location was also great . We did the right thing by choosing Eurostars Das Letras …
Stayed 3 nights in May 2024

10/10 Excellent

Naima

Stayed 6 nights in May 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Wendy

Travelled with family
Liked: Property conditions & facilities
In a hotel of this status I would have expected to see a Nespresso or other coffee machine in the room rather than just a kettle and instant coffee packets that were never refreshed nor was creamer ever provided. Dirty coffee cups weren’t always picked up. The breakfast buffet lacked variety and no option to order other choices.
Stayed 4 nights in May 2024

10/10 Excellent

Torii

Stayed 3 nights in May 2024

10/10 Excellent

Rebecca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and easy walk to centre
Stayed 1 night in May 2024

8/10 Good

shay

Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but too expensive.
The hotel is in a great location, near restaurants and the main shopping area. It was clean, safe and comfortable. One of two elevators was not working part of the time we were there. The only thing we realized is that there were other more luxurious hotels at the same rate on the same street.
Stayed 3 nights in May 2024