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Aurea Museum by Eurostars Hotel Company

5.0 star property
VIP Access

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Photo gallery for Aurea Museum by Eurostars Hotel Company

Exterior
Property preview
Lobby
Minibar, in-room safe, individually decorated, individually furnished
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi

Explore the area

View in a map
Rua Cais de Santarém 52, Lisbon, Lisbon, 1100-104
  • Place, Lisbon Cathedral
    ‪2 min walk‬
  • Place, Commerce Square
    ‪7 min walk‬
  • Place, Castle of São Jorge
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

9.4 out of 10
Exceptional
(72 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room Single Use

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room Single Use

10.0 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (with Sofa Bed)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room (with Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room, Terrace

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, Terrace

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Studio Suite (Single Use)

Minibar, in-room safe, individually decorated, individually furnished

Junior Studio Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room (with Sofa Bed for Child)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room (with Sofa Bed for Child)

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room Single Use, Terrace

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room Single Use, Terrace

  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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About this property

Aurea Museum by Eurostars Hotel Company

Riverwalk hotel with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Aurea Museum by Eurostars Hotel Company offers 91 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Aurea Museum by Eurostars Hotel Company. During your stay, you're just a quick walk from Lisbon Cathedral. Free WiFi in public areas, a full-service spa and an indoor pool are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Rossio Square and Castle of São Jorge
  • Airport shuttle service available for a fee
Aurea Museum by Eurostars Hotel Company offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 4 meeting rooms available. A fitness centre, a library, and multilingual staff are also featured at the luxury Aurea Museum by Eurostars Hotel Company. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Aurea Museum by Eurostars Hotel Company has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • On the bay

Full-service spa

  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Aurea Museum by Eurostars Hotel Company offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 7670
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Eurostars Museum Hotel Lisbon
Eurostars Museum Hotel
Eurostars Museum Lisbon

Aurea Museum by Eurostars Hotel Company Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 1003 reviews
Rating 8 - Good. 165 out of 1003 reviews
Rating 6 - Okay. 28 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Áurea Museum has a very convenient location at the Alfama close to Cathedral, Praça de Comércio and Sao Jorge Castle. It is very quiet at night, staff provides excellent service
Stayed 5 nights in Sep 2025

4/10 Poor

Noel, Miami

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Clean room but no water to shower on the last day when my family an I were checking out. Front desk- need training with hospitlity. Overall, it was an ok Hotel.
Stayed 6 nights in Sep 2025

10/10 Excellent

Remi, Bromont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Myseum is very interesting
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was young and inexperienced. Common areas are very nice but the rooms are extremely dark. Very poor lighting.
Stayed 2 nights in Sep 2025

8/10 Good

Nicholas

Stayed 4 nights in Sep 2025

10/10 Excellent

Daniel J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Marc

Stayed 6 nights in Sep 2025

10/10 Excellent

hai keng

Stayed 4 nights in Sep 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff, vert nice restaurant and food, great location
Stayed 4 nights in Sep 2025

10/10 Excellent

Juan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great attention to details. Breakfast was fantastic. Hotel is a historic property turned into a modern masterpiece. We loved it
Stayed 3 nights in Sep 2025

10/10 Excellent

Silvana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in an excellent location can walk to anywhere with lots of dining options and lots of tourist attractions within a walking distance. The hotel itself is very clean and very nice.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gerta, REVERE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. The bathroom had a shower and a separate bathtub.
Stayed 2 nights in Sep 2025

10/10 Excellent

marcos Andre

Stayed 2 nights in Sep 2025

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful and clean hotel that lives up To it’s 5 star rating. Would highly recommend this property to all👍
Stayed 1 night in Sep 2025

10/10 Excellent

Joachim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional experience. Super friendly, great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel in a truly historic hotel! First though, I would like to mention the amazing staff at Check in.. very pleasant, informative, and welcoming. The hotel has ancient Roman ruins underneath that have been meticulously excavated. The hotel offers private tour every day at 10am for its guests. This is a great location walkable to everything, yet slightly removed from the hustle & bustle.
Stayed 1 night in Sep 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ancient ruins in hotel

Great hotel, on the river and close to most attractions, including tour services. The museum is a must see for historic purposes.
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Ryan

Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost a 10

Great place, beautiful, perfect location. For great concierge service, seek out Catarina, whose knowledge of Lisbon equals her charm and professionalism and willingness to help. All were very nice. but the others do need a little more training on what's what and where's where and what's good and what isn't.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nargiza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel of our entire Portuguese trip! Great location in Alfama, the hotel is super clean, modern, aesthetic with cool tech design tweaks. Walkable to everything. Staff os friendly and polite.
Delicious breakfast included. Orange juice is phenomenal!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Yes, great hotel. Short walk from the old town. Great breakfasts. Helpful and smiling staff. The spa and swimming pool was amazing. Good value, and while recommended
Stayed 5 nights in Aug 2025