Skip to main content
Beginning of main content
4.4 out of 5

"Really nice hotel, very friendly and helpful staff. " More

By a verified traveller on Wed 22 Feb 2023

Enter dates to see availability

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Twin Plus (Quadruple Use)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Comfort Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Comfort Twin Plus (Triple Use)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Comfort Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at HF Fénix Urban. During your stay, you're just a quick walk from Avenida da Liberdade. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Avenida da Liberdade and Marquis of Pombal Square

HF Fénix Urban ratings based on 19 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for HF Fénix Urban

Everyone (9) Couples (4) Business (2) Family (1) Friends (1)
5 out of 5
Really nice hotel, very friendly and helpful staff.

Posted by on 22 Feb 2023

Was this review helpful to you?
5 out of 5
What really stands out, is its staff. Every single one is friendly, extremely helpful and will go out of their way to make your stay comfortable and enjoyable. My husband and I had a fabulous stay and really appreciate the way they looked after us celebrating our 50th wedding anniversary. We observed and saw that they treat all their guests as special. Being close to the Metro Parque and good buses makes this a great starting point for exploring Lisbon. The breakfast is very good and varied and you never feel rushed. We can fully recommend this property.

Posted by on 26 Jun 2019

Was this review helpful to you?
4 out of 5
This hotel is very good and comfort.. 이 호텔은 참 좋습니다. 편리하고, 위치 좋고, 걸어서 시내 접근 이가능하며, 직원들 매우 친절합니다. 인근에 맛있는 식당과 편의시설들이 있습니다.

Posted by on 30 Dec 2018

Was this review helpful to you?
5 out of 5

Excellent breakfast

Good transport links Room slightly small Would recommend this hotel

Posted by on 11 Apr 2018

Was this review helpful to you?
5 out of 5
Fantastic facilities, very spacious room. We all felt very comfortable.

Posted by on 23 Aug 2017

Was this review helpful to you?
4 out of 5
War alles in allem eine gute Unterkunft

Posted by on 9 Apr 2024

Was this review helpful to you?
4 out of 5
Road is noisy

Posted by on 6 Apr 2024

Was this review helpful to you?
4 out of 5

Posted by on 11 Mar 2024

Was this review helpful to you?
4 out of 5
Personell were nice amd helpful

Posted by on 12 Nov 2023

Was this review helpful to you?
5 out of 5
Empregados super atenciosos

Posted by on 25 Mar 2023

Was this review helpful to you?

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms. WiFi is free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly HF Fénix Urban. Parking is available for a fee. This 4-star Lisbon hotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 10 levels
  • Conference rooms
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Entrecampos Station (2.3 km / 1.4 mi)
  • Metro station: Parque Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

HF Fénix Urban offers 148 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Combined shower/bath
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

HF Fénix Urban has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club and Union Pay. Cash is not accepted.

  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • No cots (infant beds) available
  • Property registry number - 3332

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Self-parking fee: EUR 19 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HF Fénix Urban
  • HF Fénix Urban Hotel
  • Hf Fenix Urban Hotel Lisbon
  • HF Fénix Urban Hotel Lisbon
  • HF Fénix Urban Lisbon
  • HF Urban
  • HF Fénix Urban Hotel
  • HF Fénix Urban Lisbon
  • HF Fénix Urban Hotel Lisbon
url importing http://www.ebookers.fi/Lisbon-District-Hotels-HF-Fénix-Urban.h1563534-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Lisbon-District-Hotels-HF-Fénix-Urban.h1563534-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.fi/Lisbon-District-Hotels-HF-Fénix-Urban.h1563534-p2.Hotel-Reviews?rm1=a2&