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"Hotel is claiming to have pool area at roof top but it was not available during our stay " More

By a verified traveller on Thu 25 Apr 2024

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Small Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Basic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel 3K Madrid. During your stay, you're just a quick walk from Avenida da Liberdade. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Santa Justa Elevator and a few minutes from Rossio Square
  • Airport shuttle service available for a fee

Hotel 3K Madrid ratings based on 43 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hotel 3K Madrid

Everyone (6) Couples (17) Business (1) Family (4) Friends (7) Other (6)
3 out of 5
Hotel is claiming to have pool area at roof top but it was not available during our stay

Posted by on 25 Apr 2024

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2 out of 5
I did not particularly like the property it needs updating. The gym was temporarily unavailable there was no tourist maps available. They had run out that was on a weekend several days later still none

Posted by on 19 Apr 2023

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3 out of 5
The room was ok. No coffee in the rooms which Is really strange in 2022. Curtains shabby and in effective. A phone often rang outside the door of my room and it was a big distraction.

Posted by on 12 Aug 2022

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3 out of 5

Good Location, Ok Hotel, Moody staff

Plus - good location for the hotel, walkable to main shopping area, within 6-7 EURO to most places by taxi Minus - certainly worse than what is described. AC in the rooms did not work [we were told that AC is only for heating :(]. There is no service from staff after 6pm other than reception. Not even iron board in the room. Wifi is really slow. Breakfast is just about manageable. If you need a basic hotel to just sleep at night, this is fine. if you are looking for comfort stay, like we were as had booked for 5 nights, then this is not the best one.

Posted by on 9 Apr 2015

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3 out of 5

Lovely weekend break

Comfortable hotel within close proximity to Lisbon main thoroughfares, Tea making facility in room would have been welcome

Posted by on 8 Oct 2014

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4 out of 5

perfect 3 day break

the location was perfect, the staff was very helpful and the room was very clean. We really enjoyed our stay .

Posted by on 19 May 2014

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4 out of 5

awesome family break

Great service, friendly, and lovely place to stay for a short break whether with family or single or friends. The location is also great especially if you choose to be walking and enjoy the attractive of Avenida Liberdade until Rossio. I have enjoyed very much and looking forward to stay at the same hotel for my next visit.

Posted by on 19 Mar 2014

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3 out of 5

Good located

The hotel is good located. The room is clean and the staff is friendly. Please note, that the wifi is not included in the hotel price.

Posted by on 6 Aug 2012

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3 out of 5
Pk

Posted by on 22 Jun 2024

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5 out of 5

Posted by on 12 Nov 2023

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 31 May:

  • Swimming pool

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 775 square feet (72 square metres) and includes a conference centre. A seasonal outdoor pool, a library, and multilingual staff are also featured at the business-friendly Hotel 3K Madrid. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Lisbon hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 6 levels
  • 775 sq ft of conference space
  • 72 sq. m of conference space
  • Built in 1998
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Rossio Station (1.8 km / 1.1 mi)
  • Metro station: Picoas Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel 3K Madrid offers 86 accommodations with minibars and laptop-compatible safes. 26-inch LCD televisions come with cable channels. Bathrooms include bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • LCD television
  • Cable channels
  • Electric kettle
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.

Hotel 3K Madrid has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Ecotours nearby
  • Golfing nearby
  • Sailing nearby
  • Boat tours nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Hotel 3K Madrid offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • Cashless transactions are available
  • Property registry number - RNET906
  • Smoke detector
  • Parking height restrictions apply
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 10.50 for adults and from EUR 10.50 for children
  • Airport shuttle fee: EUR 45 per room (return)
  • Covered self-parking fee: EUR 15 per day
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 35.0 per day
  • Towels fee: EUR 20 per person, per night (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 3K Hotel
  • 3K Hotel Madrid
  • 3K Madrid
  • 3K Madrid Hotel
  • 3K Madrid Lisbon
  • Hotel 3K Madrid
  • Hotel 3K Madrid Lisbon
  • Hotel Madrid 3K
  • Vip Executive Madrid Lisbon
  • Vip Executive Madrid Hotel Lisbon
  • Hotel 3K Madrid Hotel
  • Hotel 3K Madrid Lisbon
  • Hotel 3K Madrid Hotel Lisbon

You should know

  • The seasonal pool will open in June and close in October.
  • Pool access available from 10:30 AM to 7:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
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