Hotel da Baixa

4.0 star property
VIP Access

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Photo gallery for Hotel da Baixa

Classic Double or Twin Room | Egyptian cotton sheets, premium bedding, pillow-top beds
Front of property
Lobby sitting area
Lobby sitting area
Sports bar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available

Explore the area

Map
231 Rua da Prata, Lisbon, 1100-170
  • Figueira Square
    ‪2 min walk‬
  • Santa Justa Elevator
    ‪3 min walk‬
  • Carmo Convent
    ‪3 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Classic Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Junior Room, Courtyard View

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Double or Twin Room, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Deluxe Double or Twin Room, City View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Premium Double or Twin Room, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Family Room, Connecting Rooms, City View

  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Trundle Bed OR 1 Queen Bed, 2 Single Beds and 1 Single Trundle Bed

Similar properties

About this property

Hotel da Baixa

Hotel with a 24-hour front desk, steps from Santa Justa Elevator
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, a business centre and a meeting room are on-site.
Hotel da Baixa offers 66 accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel da Baixa. During your stay, you're just a quick walk from Rossio Square. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Santa Justa Elevator and 5 minutes on foot from Rossio Square
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel da Baixa. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Sebastião – On-site restaurant.
Sebastião – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 40 per day)
  • Secured, covered valet parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sebastião
  • Sebastião

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: EUR 40 per day
  • Valet parking fee: EUR 40 per day
  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Hotel da Baixa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 8309

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Hotel da Baixa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 856 out of 1001 reviews
Rating 8 - Good. 115 out of 1001 reviews
Rating 6 - Okay. 21 out of 1001 reviews
Rating 4 - Poor. 5 out of 1001 reviews
Rating 2 - Terrible. 4 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location close to main square. Breakfast buffet is good. Staff is polite and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Xxx
Stayed 1 night in Nov 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal ‘city break’ hotel
Very well located hotel ideal for a short break with easy access to the main tourist attractions. The room was very comfortable and well equipped The breakfast choices were excellent. However, what really made our stay memorable was the helpfulness and friendliness of all the staff we encountered.They provided excellent service and useful information to make our stay enjoyable!
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracy, WHITE PLAINS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracy, WHITE PLAINS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised and happy with this choice. It is centrally located--easy to walk to many must-see surrounding areas. I felt like I was in the midst of prime Lisbon activity and culture. I was most impressed with hotel service--from the front desk attendants to its head of guess services. The cheerfulness, the willingness to assist, and the attendants' ability to anticipate what guests want and how to make guests feel comfortable and happy throughout the stay. The service should be rated "extradorinary" or "exceptional" by any level of standards.

8/10 Good

Kaori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Our bathroom soap dispenser fell off but otherwise room was in good condition. Hair straightener was a great amenity to have!
Stayed 5 nights in Nov 2024

6/10 Okay

Howard Shing Liang

Travelled with partner
Liked: Cleanliness, amenities
Fell short of expectations. Lackluster front desk staff, crowded breakfast area and small rooms were the minuses. Pluses included housekeeping, all day snacks and drinks and location. Overall not great value for price
Stayed 4 nights in Nov 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hotel da Baixa. The downtown location was perfect, the accommodations were luxurious, and the morning breakfast was amazing. We will be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Samir, Moorestown

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a wonderful experience.
Stayed 3 nights in Nov 2024

8/10 Good

Constance

Travelled with family
We liked the central location. The staff was very helpful and kind. The breakfast was very nice with a variety of choices. Marta at the front desk was super sweet and helpful. We will definitely will be back.
Stayed 4 nights in Nov 2024

10/10 Excellent

Iryna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Lim Su

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property at a convenient location. Our upgraded room is spacious and cozy but living area is a bit dark. Water, mini wine and complimentary mini bar provided, we can have water and juices at the lobby as well. Breakfast is abundance. I noticed the hotel offers free walking tour as well, which we didn't have time to join. Uber is not allowed on this street, so if it rains it will be a bit troublesome to lug the baggage to the next street. Overall we had a great stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Just one word...FANTASTIC !
Stayed 5 nights in Oct 2024

10/10 Excellent

Sabin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 2 weeks in Lisbon at Hotel Baixa and were so impressed with the property. It’s in a great central location in Lisbon. Be mindful that you do have to walk a block or so to the property with your luggage on arrival as the street in front of the property is closed to vehicles (tram line passes there so it’s very easy to access the tram system from hotel). All of the staff were very friendly and helpful. Shout out to the housekeeping staff who did an excellent job keeping our rooms clean on a daily basis. We also enjoyed the breakfast buffet and the staff that manned it did an expert job. Our room was upgraded and was beautiful with a large bathroom. Overall if we ever came back to Lisbon we would happily return to Hotel Baixa.
Stayed 13 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Very nice. This was our second stay. Central location. Transfer to airport very convenient.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

AMAZING hotel and location. Service is wonderful!!
Stayed 2 nights in Oct 2024

10/10 Excellent

FAUSTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Michael, Farmingdale

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Michele

Travelled with group
Liked: Amenities
Pedro the property manager was the best host. He gave our group a 2 hour walking tour which was so informative and unique with his family legends and folklore. He told us where to exchange money and what to do and some suggestions on what not to do. The hotel was in excellent condition and so clean. The bar was a great meeting place at night to sit relax and rehash what we did for the day. The hotel had live music one night and was so fun. Great place to stay with a great location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kern

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Simon

Stayed 3 nights in Sep 2024

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this wonderful property for 3 nights during our time in Portugal. The staff was incredible and the hotel itself was beautiful and very charming. Breakfast was lovely and the bar area was also very inviting. Special thank you to Pedro for the tour of the Old Town as well. Highly recommend this beautiful hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Superb hotel and staff
Wonderful, modern hotel. Rooms were elegant and very quiet. Location was perfect, walking distance to the castle and many other sites. Staff was incredible. Very helpful with everything from booking tours to dinner reservations. Breakfast was also excellent. Cannot say enough about how wonderful our stay was.
Stayed 3 nights in Oct 2024