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 Lisbon District •1 Room
 Lisbon District • 1 Room
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Hotel da Estrela by Unlock Hotels

4-star property
Rua Saraiva De Carvalho 35, Lisbon, 09 725 22 184
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4.4 out of 5
Excellent!
See all 15 ebookers Reviews

"The hotel was nice and clean. Breakfast was nice but not options if you are vegan. " More

By a verified traveller on Mon 18 Apr 2022

Points Of Interest

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Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel da Estrela by Unlock Hotels, you're just a quick walk from Estrela Basilica. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • 15 minutes by foot from Avenida da Liberdade and a 4-minute drive from Rossio Square
  • Airport shuttle service available for a fee

Hotel da Estrela by Unlock Hotels ratings based on 15 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel da Estrela by Unlock Hotels

Everyone (4) Couples (6) Family (2) Friends (1)
4 out of 5
The hotel was nice and clean. Breakfast was nice but not options if you are vegan.

Posted by on 18 Apr 2022

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Comment from Hotel Management

25 Apr 2022 by Isabel

Dear Mrs Carla, Thank you very much for taking time to share your feedback about your stay in our Hotel. It was a truly pleasure to welcome you in our beautiful city! Please be informed that your opinion is really important for us and we will take it under maximum consideration. We do hope that we may have one more opportunity to welcome you next time in Lisbon. Sincerely, Isabel

5 out of 5
Found hotel staff to be exceptionally friendly and helpful on all occasions. Breakfast was surprisingly good with a varied choice available. Lovely location, easy to get into downtown Lisbon and would have no hesitation recommending Hotel da Estrela.

Posted by , from Dublin on 23 Oct 2018

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Comment from Hotel Management

23 Oct 2018 by Isabel Albuquerque

Dear Mrs.Anette Thank you for your kind words about our Hotel. It is our main goal to keep the good service to reach always your expectations about us. It will be a pleasure to welcome you again in your next stay in Lisbon. Best Regards, Isabel Albuquerque.

5 out of 5
Car Park was expensive, but room and breakfasts all good.

Posted by on 1 Oct 2018

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Comment from Hotel Management

2 Oct 2018 by Isabel Albuquerque

Dear Guest, thank you for sharing your experience at Hotel da Estrela, it is a pleasure to receive your positive feedback. We look forward to welcome you again in the future. Sincerely, Isabel Albuquerque.

4 out of 5
Super Lage, etwas abseits vom Trubel. Saubere, geräumige Zimmer. Sehr zuvorkommendes Personal.

Posted by on 3 Apr 2018

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Comment from Hotel Management

29 May 2018 by Isabel Albuquerque

Dear Guest, Thank you for your kind words about our Hotel. It is our main goal to keep the good service to reach always your expectations about us. It will be a pleasure to welcome you again in your next stay in Lisbon. Best Regards, Isabel Albuquerque.

4 out of 5

Hôtel calme et agréable

Pros: La situation, le personnel
Cons: Le restaurant essaie des recettes sans s'inquiéter du goût, dommage. Assez cher pour ce qui est proposé.
Location: Basilique de Estrela, jardins, métro à proximité
Accueil agréable avec un verre de bienvenue, un personnel agréable (peu de facilité en français mais l'anglais aide chacun) Hôtel spacieux, des lieux communs aux chambres.

Posted by , from Suisse on 4 Mar 2018

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Comment from Hotel Management

9 Mar 2018 by Isabel Albuquerque

Chere Mr. Vincent, merci pour partager votre experience au Hotel da Estrela. J’espère les recevoir à nouveau. Cordialement, Isabel Abuquerque.

4 out of 5
Schönes Hotel Leider nicht ganz Zentral gelegen ansonsten sehr gut ☺️

Posted by on 16 Jan 2018

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Comment from Hotel Management

30 Jan 2018 by Isabel Albuquerque

Dear Guest, thank you for sharing your experience at Hotel da Estrela, it is a pleasure to receive your positive feedback. We look forward to welcome you again in the future. Sincerely, Isabel Albuquerque.

3 out of 5

Ruhiges Hotel und zentral gelegen

Pros: Das man aus einer Schule ein Boutique Hotel machen kann ist eine tolle Sache. Das hat uns sehr gefallen. Wie oben schon erwähnt, leider etwas nüchtern
Cons: Etwas mehr Wärme (Farbe) ins Hotel bringen.
Location: Das Hotel befindet sich in ruhiger Lage. Alles ist auch zu Fuss gut erreichbar.
Die Suite war riesig, aber einrichtungsmässig etwas nüchtern. Für uns haben z.B. Bilder gefehlt und man hätte bei so viel Raum vielleicht noch mehr Stilmöbel erwartet. Auch fehlte uns der Kaffeekocher. Frühstück sehr gut und ausgiebig.

Posted by , from Oberstammheim Schweiz on 6 Jan 2018

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Comment from Hotel Management

1 Feb 2018 by Isabel Albuquerque

Dear Mrs. Silvia, Thank you very much for your stay at Hotel da Estrela. We really appreciate your positive comments about our hotel. We take good note of your suggestion and appreciate the opinion you have shared with us, because only then can we improve our service. We look forward to welcoming you again in the near future. Best regards, Isabel Albuquerque

5 out of 5

Absolutes Top-Hotel

Wir wurden sehr freundlich empfangen und wow upgegradet. Die Suite für 4 Nächte. Riesiges Zimmer mit Ausblick und ein Badezimmer! > so groß sind unsere Zimmer für gewöhnlich :D Frühstücksbuffet gut ausgestattet - für Portugal (die essen ja nicht groß in der Früh). Extrem zufrieden! Sehr zu empfehlen! Danke der Crew :-))

Posted by on 9 Feb 2016

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4 out of 5

Silvester in Lissabon

Die Lage des Hotels ist nicht so ideal, etwas weit vom Zentrum entfernt. Wir fuhren oft mit dem Taxi, was auch kein Problem war, da die Taxis in Lissabon recht preiswert sind. Ansonsten ist das Hotel durchaus empfehlenswert.

Posted by on 4 Jan 2016

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5 out of 5

zalig weekendje weg

We zijn heerlijk in de watten gelegd. Absoluut een aanrader. De verbondenheid met de hotelschool is een pluspunt. De honesty-bar een ideale plek om de avond af te ronden.

Posted by on 5 Nov 2015

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About the Hotel da Estrela by Unlock Hotels

Location Rua Saraiva De Carvalho 35, Lisbon, 1250-242

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel da Estrela by Unlock Hotels. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Lisbon hotel.

  • 1 building
  • 19 guestrooms or units
  • 3 levels
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Alcantara-Terra Station (2.4 km / 1.5 mi)
  • Metro station: R. Saraiva Carvalho Stop (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel da Estrela by Unlock Hotels offers 19 air-conditioned accommodations with a safe and complimentary slippers. Televisions come with satellite channels. Bathrooms include baths or showers, bidets and hairdryers. This Lisbon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Bath or shower
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Slippers
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to noon.

Book Restaurant Terrace – On-site restaurant.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel da Estrela by Unlock Hotels offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Airport shuttle fee: EUR 50 per room (one-way)
  • Self-parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Da Estrela Hotel
  • Da Estrela Lisbon
  • Estrela Hotel
  • Hotel Da Estrela
  • Hotel Da Estrela Lisbon
  • Hotel Estrela
  • Hotel da Estrela
  • Da Estrela By Unlock Hotels
  • Hotel da Estrela by Unlock Hotels Hotel
  • Hotel da Estrela by Unlock Hotels Lisbon
  • Hotel da Estrela by Unlock Hotels Hotel Lisbon

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.