As a kiwi/poly, flying from NZ alone to a place where you know no one nor the language can be quite daunting (especially when your luggage goes missing for two days at the airport), staff made it very easy to settle in; friendly, easy to communicate with mostly, and they also offered advice for travel options for future destinations. Basic accomm, but personally I'm easy especially for the good price you pay. Basic breakfast, but again, I'm easy and grateful that the option is there. Cleanliness, yeah nah it was all good. Probably better to travel with a mate at least so you don't get overwhelmed with strangers in your room. If you do, hopefully they're not a nuisance. Close to a grocery store, decent cafe, and public transport. If you haven't downloaded Bolt yet, do so because it's affordable to get to WOT Patio.
Overall, chill as place if your goal is to have somewhere to rest your head!