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Jam Hotel Lisbon

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Jam Hotel Lisbon

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Rooftop terrace
Reception
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
80 Avenida 24 de Julho, Lisbon, 1200-870
  • Mercado da Ribeira
    ‪15 min walk‬
  • Commerce Square
    ‪4 min drive‬
  • Rua Augusta Arch
    ‪4 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪25 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room | In-room safe, individually decorated, desk, laptop workspace

Standard Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, individually decorated, desk, laptop workspace

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Room

Executive Room | In-room safe, individually decorated, desk, laptop workspace

Executive Room

  • 24 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Single Bed

View all photos for Family Room

Family Room | In-room safe, individually decorated, desk, laptop workspace

Family Room

  • 24 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Double Room

In-room safe, individually decorated, desk, laptop workspace

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Jam Hotel Lisbon

Central hotel connected to a railway/underground station in Lisbon with a rooftop terrace
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace and a coffee shop/cafe are on-site. Change of towels is available on request
Jam Hotel Lisbon offers 100 air-conditioned accommodations with a safe and a hairdryer. This individually decorated accommodation includes desks. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of Jam Hotel Lisbon's great location. During your stay, you'll be connected to a railway/underground station and just a quick walk from National Museum of Ancient Art. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy Fusion cuisine while dining at Mojjo
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Marquis of Pombal Square and a few minutes from Rossio Square
  • Airport and beach shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Jam Hotel Lisbon. A complete renovation of Jam Hotel Lisbon was completed in July 2023.

Smoking is allowed in designated areas at this 3-star Lisbon hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Mojjo – This restaurant specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Cabana Rooftop – This poolside rooftop bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 9:00 AM to 7:00 PM (EUR 12 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cabana Rooftop
  • Mojjo

Things to do

  • Bicycle storage
  • Bicycle tours
  • Books
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • In-room babysitting
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Cobblestone flooring in public areas
  • No lift
  • Smooth flooring in room

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 26 December 2024 to 31 January 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 70 per vehicle (return, maximum occupancy 4)
  • Nearby parking fee: EUR 12 per day (open 9:00 AM to 7:00 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a security system and outdoor lighting
Jam Hotel Lisbon offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jam Hotel Lisbon Hotel
Jam Hotel Lisbon Lisbon
Jam Hotel Lisbon Hotel Lisbon

Jam Hotel Lisbon Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 325 out of 451 reviews" "
Rating 8 - Good. 98 out of 451 reviews" "
Rating 6 - Okay. 15 out of 451 reviews" "
Rating 4 - Poor. 6 out of 451 reviews" "
Rating 2 - Terrible. 7 out of 451 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Anita

Liked: Cleanliness, property conditions & facilities
Excellent hotel let down by poorly managed breakfast system and service. Not enough staff, food simply not enough for the hotel numbers running out by 8am when breakfast goes on till 10am. Paying for breakfast system at reception first then the breakfast service still not seeing booking is deeply flawed system. Such a shame because otherwise it’s a great funky hotel with the best family style room with bunkbeds we have ever stayed in.
Stayed 4 nights in Oct 2024

8/10 Good

kathryn

Travelled with partner
Quirky. Bed was comfortable. Room was basic. Felt public areas lacked comfort. Would have been nice to have some comfortable seating in the room, the bar, the reception area. Breakfast was good. Staff were excellent and went out of their way to give good service.
Stayed 2 nights in Oct 2024

6/10 Okay

Dalzo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Boa localizacao. Limpeza perfeita. Arquitetura do predio muito criativa. Atendimento na recepcao da atendente portuguesa deixou muito a desejar. Mal humorada e nao sabe atender e compreender o cliente. Talvez esta precisando de melhor treinamento. No mais tudo perfeito. Obrigado
Stayed 3 nights in Oct 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so cute and very socially responsible.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mayuree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!!
Loved it. Great spot. Awesome views. Cute rooms. Quiet and convenient.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Stayed 2 nights in Oct 2024

10/10 Excellent

Ramon

Travelled with family
Stayed 4 nights in Oct 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and hope to be back at Jam someday soon!
Stayed 2 nights in Oct 2024

10/10 Excellent

ramses

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful people
Stayed 4 nights in Oct 2024

10/10 Excellent

Soroush

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very modern and unique building with supper friendly staff. The room and facilities were very clean. Highly recommend.
Stayed 1 night in Oct 2024

8/10 Good

peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, please put TV’s in the rooms.
Stayed 4 nights in Oct 2024

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are amazing. Leaving the airport, we took a cab which turned out to be not regulated. We asked the driver if he took the card and he said yes when we arrived at the hotel, he advised us he only took cash. So we went inside to check in and to see where we could find an ATM. The driver told my husband he wanted €120. When I asked the lady at the counter, she told me that that was unacceptable and not to pay that amount. The staff actually came out with us to speak to the driver. They were able to talk him down to €30, Which is what bolt or reputable cab company would charge The staff really looked out for us and we appreciate this. They are so kind and friendly. I highly recommend this hotel. Also, if you’re travelling to Portugal for the first time, be sure to take a cab with a logo or use the app called Bolt.
Stayed 2 nights in Sep 2024

8/10 Good

virginia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jam 311
They were a couple of ants on one bed so we had to change rooms. After that, everything was OK. The people at the front desk were extremely helpful and polite. They went the extra mile to get us coffee when the machine went out on our floor. The lights were very dim in the room.
Stayed 3 nights in Sep 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Suggestions for improvement: Tea/coffee stations in each floor - great. Milk at the stations on each floor would perfect this. Heat the pool. Put a fridge in the rooms. Add in a hairdryer - Parlux. Install a common laundry.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maria Helena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To stay
Excelente location very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Levi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone associated with the hotel was helpful and kind. Room was clean interesting and well designed. Cabana was magical. 20/10 in every category imaginable. Looking for a reason to come back just to stay in The Jam
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristy

Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff in very cool ambiance reception. Loved the decor and design
Stayed 2 nights in Sep 2024

10/10 Excellent

Norman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great hotel
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Got moved rooms because of bed bugs. Staff were helpful but not an ideal start to the holiday
Stayed 3 nights in May 2024

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

May Brit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately loud from club across the street. But a very nice hotel with great rooftop and spacious rooms.
Stayed 4 nights in Sep 2024