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Jam Hotel Lisbon

3.0 star property

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Photo gallery for Jam Hotel Lisbon

Outdoor pool, pool loungers
Reception
Reception
Outdoor pool, pool loungers
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
80 Avenida 24 de Julho, Lisbon, 1200-870
  • Commerce Square
    ‪4 min drive‬
  • Rossio Square
    ‪4 min drive‬
  • Avenida da Liberdade
    ‪5 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪25 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room | In-room safe, individually decorated, desk, laptop workspace

Standard Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, individually decorated, desk, laptop workspace

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Room

Executive Room | In-room safe, individually decorated, desk, laptop workspace

Executive Room

  • 24 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Single Bed

View all photos for Family Room

Family Room | In-room safe, individually decorated, desk, laptop workspace

Family Room

  • 24 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Double Room

In-room safe, individually decorated, desk, laptop workspace

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Jam Hotel Lisbon

Central hotel connected to a railway/underground station in Lisbon with a rooftop terrace
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace and a coffee shop/cafe are on-site. Change of towels is available on request
Jam Hotel Lisbon offers 100 air-conditioned accommodations with a safe and a hairdryer. This individually decorated accommodation includes desks. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of Jam Hotel Lisbon's great location. During your stay, you'll be connected to a railway/underground station and just a quick walk from National Museum of Ancient Art. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy Fusion cuisine while dining at Mojjo
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute drive from Rossio Square and a few minutes from Avenida da Liberdade
  • Airport and beach shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Jam Hotel Lisbon. A complete renovation of Jam Hotel Lisbon was completed in July 2023.

Smoking is allowed in designated areas at this 3-star Lisbon hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Mojjo – This restaurant specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Cabana Rooftop – This poolside rooftop bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 9:00 AM to 7:00 PM (EUR 12 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cabana Rooftop
  • Mojjo

Things to do

  • Bicycle storage
  • Bicycle tours
  • Books
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • In-room babysitting
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Cobblestone flooring in public areas
  • No lift
  • Smooth flooring in room

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 26 December 2024 to 20 February 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 70 per vehicle (return, maximum occupancy 4)
  • Nearby parking fee: EUR 12 per day (open 9:00 AM to 7:00 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system and outdoor lighting
Jam Hotel Lisbon offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jam Hotel Lisbon Hotel
Jam Hotel Lisbon Lisbon
Jam Hotel Lisbon Hotel Lisbon

Jam Hotel Lisbon Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 346 out of 477 reviews
Rating 8 - Good. 102 out of 477 reviews
Rating 6 - Okay. 16 out of 477 reviews
Rating 4 - Poor. 6 out of 477 reviews
Rating 2 - Terrible. 7 out of 477 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much a boutique hotel, the staff are friendly and helpful. The rooms are very comfortable and the hotel is in between the city centre and the metro and Belem, with trams and trains close by. Excellent weekend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderfully located gem
We arrived to the hotel, which is perfectly located near very walkable (albeit hilly) terrain and a nearby public transit stop. Uber functions in Lisbon, as well as an app called Bolt, so you can also use a car if needed, but beware that, depending on which direction you are going, you may want to cross the street or consider using the public transit instead. It can often be faster and much more convenient. The rooms were very nice, and well laid out. The service was amazing; everyone was kind and very helpful. We really enjoyed our stay here a lot.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rahul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service, property, amenities are all amazing! Really geared more towards adults but kids will like the vibe. Loved the room designs and large window to the very rustic/stone building in the back. My review is high but, one thing that I don't think is helpful, is having a sign in the elevator that says "Everyone is Queer". It's a political/ anti religion/ideology pushing statement. With the polarized climate from the US and Canada, most clients will not agree with these type of statements and will feel deterred.
Stayed 3 nights in Nov 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Hagit

Stayed 3 nights in Nov 2024

10/10 Excellent

Daniele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, great style and good value for money
Stayed 2 nights in Nov 2024

10/10 Excellent

Aisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would love to stay here again!
Room was very nice and clean. Friendly staff. Pool was open on roof top and has an amazing view!
Stayed 1 night in Nov 2024

4/10 Poor

Jose

Stayed 2 nights in Nov 2024

8/10 Good

Roberto

Stayed 4 nights in Nov 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique design to this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a Gem!!
Staff was wonderful and very helpful. We were able to check in quite early since our flight arrived at 9am Lisbon time and technically check in wasn't until 3pm. The room was spacious and clean. We loved the clay pots that were available for use during our stay. Each floor had a coffee/tea area which was convenient. The hotel was in the perfect spot. We were able to walk to quite a few locations. Also, there was Lime/Bolt scooters readily available just out the main doors. Our dinner was amazing at Mojjo. It helped us to translate the menu into Portuguese, however, if you are ordering make sure you show the item in Portuguese as it does not translate the best and our waiter was a little confused. The desserts were the best that we had throughout our whole trip. The hotel was perfect. The only thing that would have made it better would be to have TV in the room so we could watch Premiere League/La Liga during our stay. But all in all, would definitely recommend or stay there again!
Stayed 6 nights in Nov 2024

8/10 Good

Ferah, adana

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Donald

Liked: Room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

aaron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel’s style was one of the things that got most of my attention. Really unique design and very comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel, design in the rooms and the reception area! In good way ! A bit far from attraction! The bus stop about 10 minutes walk!
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They can improve a bit.
Staff is friendly and courteous, Boiling water tea coffee 24 hrs is good to have. Room lacks some basic amenities like mirror , dressing table, rooms not well lit . The only mirror they have is inside the toilet.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jim, Toronto

Stayed 3 nights in Oct 2024

2/10 Terrible

Hanisha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please don't stay here! They have bed bugs and refused to give me a refund for the awfulness that is bed bugs. The rest of my 10 day trip was ruined because of this.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sharon, Fair Lawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remarkably innovative decor…artsy and functional Stony desk staff very helpful. Breakfast excellent Jam is a gem!
Stayed 2 nights in Nov 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect!
Everything was excellent. I wish the A/C got the rooms got cooler at night but overall it’s an excellent place to stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Resa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A room for more than 2.
Such a great hotel in the city center. The modern industrial look is our style. The beds were great and we will stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent gem in great part of the city!
Everything about the hotel (except the mattress softness) was excellent. The staff was incredibly friendly and helpful, the rooms, halls and restaurant were very clean. The design and location of the hotel are also great! Don’t hesitate to stay here.
Stayed 1 night in Nov 2024

8/10 Good

Evin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great industrial styled hotel in a nice port district near Kais and the Urban Beach - easy 30 min walk along the waterfront to the heart of Lisbon
Stayed 1 night in Nov 2024