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4.2 out of 5

"We travelled to the Neya hotel for a group holiday for a 30th birthday. They were helpful and accomodating and easy to deal with. The rooms are comfor ... " More

By ewhiel32 on Wed 17 Feb 2016

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Standard Double Room, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Neya Lisboa Hotel. During your stay, you're just a quick walk from Hospital Dona Estefania. Features include free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages, body scrubs or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and complimentary bicycles
  • Within a 15-minute walk of Avenida da Liberdade and Marquis of Pombal Square

Neya Lisboa Hotel ratings based on 116 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Neya Lisboa Hotel

Everyone (7) Couples (54) Business (5) Family (20) Friends (20) Other (7)
5 out of 5

Posted by on 11 Apr 2019

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Comment from Hotel Management

12 Apr 2019 by Rui Viegas

Dear Guest, Thank you for your review Regards Rui Viegas

5 out of 5

Great for Groups

We travelled to the Neya hotel for a group holiday for a 30th birthday. They were helpful and accomodating and easy to deal with. The rooms are comfortable and nicely designed. The bathrooms were especially clean. The breakfast was great with a wide range of sweet and savoury items. The bar was reasonably priced and a nice area to meet in before going out. The best way to travel into central Lisbon was via Uber costing around 4 euros.

Posted by on 17 Feb 2016

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5 out of 5

yearly weekend away

excellent hotel special thanks to the girl that worked the bar. very clean hotel.

Posted by on 28 Oct 2015

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5 out of 5

weekend away

hotel perfect but the cooked breakfast was cold,the spa was not cheap, the bar service was very good

Posted by on 21 Oct 2015

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5 out of 5

great trip

very close to town and very nice place to stay. Would definitely stay again when visiting

Posted by on 1 Jul 2015

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4 out of 5

Great city break !!

Smart looking, clean and friendly hotel. The restaurant was good value and bar is handy for a nightcap. It's in a quiet location (nightlife-wise) but only a short walk to metro (Picoas) + bus stop is right outside. The rooms are a little dark, even with all lights on (maybe it's my eyesight!!) Overall a great hotel for the money.

Posted by on 13 Mar 2015

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1 out of 5

Travel Agent And Hotel

Hotel not suitable for vegetarian room do smell a little due to limited fresh air this hotel not for long holiday if one is going for a day or 2day may be

Posted by on 9 Feb 2015

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5 out of 5

Portuguese hospitality

3 year old Hotel with very friendly and professional staff. Room a bit small but all comfort is present. Restaurant menu is limited but very good quality. Waiter Marco is definitely a reference for good service. A hotel to go back to.

Posted by on 18 Jul 2014

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4 out of 5

Festival holiday

Excellently situated for our needs. Bus and Metro close by. Room was lacking in brighter lighting to read with, Staff very friendly and helpful, although restaurant service was slow, but restaurant open until 10.30pm. Slow service due to learning staff.

Posted by on 17 Jun 2014

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5 out of 5

Fantastic getaway for a romantic weekend

We had a fantastic time in Lissbon staying at the Neya Hotel. Staff was very kind and helped us even with transport questions :) breakfast was lovely!! It was very restful to come home to our clean room after spending all day sightseeing :)

Posted by on 20 Jan 2013

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Renovations + Closures

The following facilities are closed on Sunday:

  • Full-service spa
  • Hot tub

Property Features

Neya Lisboa Hotel offers its guests a full-service spa, a fitness centre, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Neya Lisboa Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Lisbon hotel.

  • 1 building
  • 76 guestrooms or units
  • 6 levels
  • Conference rooms
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Built in 2011
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Rossio Station (1.9 km / 1.2 mi)
  • Metro station: Picoas Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Neya Lisboa Hotel offers 76 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a shower, designer toiletries, bidets and complimentary toiletries. This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Films for purchase
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Viva Lisboa – This restaurant only serves breakfast.

Lounge BAR – This bar only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby
  • Health or beauty spa nearby
  • Segway rental/tour nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Thai massages and facials.

  • Hot stone massage
  • Thai massage
  • Sports massage
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 1.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses wind, solar and geothermal energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, debit cards and cash. This property uses wind, solar and geothermal energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Service animals are allowed
  • Annual carbon offsets
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Security system
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 2
  • Contactless check-in is available
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free
  • Renewable energy source - solar
  • Debit cards
  • Renewable energy source - geothermal
  • Renewable energy source - wind
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • Destination fee: EUR4 per person, per night. This fee does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.5 for children
  • Self-parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 1.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Neya
  • Hotel Neya Lisboa
  • Neya Hotel
  • Neya Hotel Lisboa
  • Neya Lisboa
  • Neya Lisboa Hotel
  • Neya Lisboa Hotel Lisbon
  • Neya Lisboa Lisbon
  • Neya Lisboa Hotel Hotel
  • Neya Lisboa Hotel Lisbon
  • Neya Lisboa Hotel Hotel Lisbon

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Eco-certified property

This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Biosphere
  • Green Key (Foundation for Environmental Education)
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