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Palacio Ramalhete

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palacio Ramalhete

Lobby
Exterior
Lounge
Suite (Pool) | View from room
Property grounds

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
Rua Das Janelas Verdes 92, Lisbon, 1200-692
  • Mercado da Ribeira
    17 min walk
  • Commerce Square
    4 min drive
  • Santa Justa Elevator
    5 min drive
  • Lisbon (LIS-Humberto Delgado)
    21 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Double Room

Premium bedding, minibar, in-room safe, individually decorated

Executive Double Room

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, individually decorated

Suite

  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite (Pool)

Suite (Pool) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Pool)

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Palacio Ramalhete

Guesthouse with a rooftop terrace, near Rossio Square
Along with an outdoor pool, this smoke-free guesthouse has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, 24-hour room service and a children's pool.
Palacio Ramalhete offers 16 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
Our customers tell us that they can't get enough of the helpful staff at Palacio Ramalhete. During your stay, you're just a quick walk from National Museum of Ancient Art. Features include free WiFi in public areas, plus an outdoor pool and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 4-minute drive from Rossio Square and a few minutes from Marquis of Pombal Square
Palacio Ramalhete offers its guests an outdoor pool and a children's pool. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A rooftop terrace, a library, and barbecue grills are also featured at the boutique Palacio Ramalhete.

This 4-star Lisbon guest house is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 10 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 10 per day (7536 ft away)
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palacio Ramalhete
Palacio Ramalhete House
Palacio Ramalhete House Lisbon
Palacio Ramalhete Lisbon
Palacio Ramalhete Guesthouse Lisbon
Palacio Ramalhete Guesthouse
Palacio Ramalhete Lisbon
Palacio Ramalhete Guesthouse
Palacio Ramalhete Guesthouse Lisbon

Palacio Ramalhete Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 115 out of 161 reviews" "
Rating 8 - Good. 30 out of 161 reviews" "
Rating 6 - Okay. 12 out of 161 reviews" "
Rating 4 - Poor. 2 out of 161 reviews" "
Rating 2 - Terrible. 2 out of 161 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Irene Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local small gem of a hotel
What an amazing place to stay!! I was looking for a hotel near the waterfront before we went on a cruise. The staff was so welcoming, the hotel had such a lovely old world charm to it. We try to avoid stayiing in chains when we travel, this was a gem! We were able to walk to different areas of the city, felt like we were staying in a local neighborhood, not in a tourist area. We had many choices for restaurants in the area, had a great meal looking out at the river at Le Chat, fabulous view of the Christ statue across the way. We felt safe and secure, our room was very comfortable and the included breakfast (which was a surprise) was wonderful. We would definitely recommend a stay here if you want to fell like a local!! Be aware, you must be able to climb stairs to the interior of the hotel, we had help with our bags which was helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel with a traditional Portuguese vibe but with a twist. The hotel and service were all very nice, unfortunately the pool was under renovation when I was there and it wasn’t stated anywhere. Very nice breakfast menu.
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Do not recommend!!!
Would not recommend! We paid over $360 per night for a pool suite and they didn’t have a pool! It’s under construction with a large hole outside the room which was dangerous and ugly. We asked to change rooms and they said they were full so we asked for a refund so we could change hotels. They told us each day they were escalating the issue and would take care of us (effectively holding us hostage since we had pre paid the 3 days) and waited until check out to say the most they could offer was $200. Such a waste of money for an outdated hotel. The bar was never open, bedroom was on a street below side walk with bars on the windows, and unquestionably not the 5 stars they claim. We are reporting them to hotels.com
The “pool suite”
Stayed 3 nights in Apr 2024

8/10 Good

Amanda

Stayed 4 nights in Mar 2024

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. So much character. Clean. Friendly staff. Great breakfast. Worked perfect for me. Enjoyed it. Would stay again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Kyriacos

Liked: Staff & service, property conditions & facilities, room comfort
Perfect Honeymoon spot
Great stay! We chose the Raphaël hotel for our honeymoon, it was really the perfect choice. The place is very romantic. The courtyards with plants and flowers are beautiful. The building has a lot of character. The staff is exceptional. Also the location is perfect! This is our favorite neighborhood in Lisbon. We will keep a great memory of our honeymoon. Thank you so much! Cali and Kyrie
Stayed 5 nights in Aug 2023

8/10 Good

Allan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really pleasant and friendly staff. Excellent breakfast. Would stay again, but would ask for a room that was not on the top floor as the ceiling height was not great for me.
Stayed 5 nights in May 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were the best ever, always right there to assist in any way. The property has a secluded feel except for street noise. Excellent breakfast and wine selection.
Stayed 4 nights in Mar 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great - beautiful property -
Stayed 3 nights in Apr 2023

10/10 Excellent

JON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

jean henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Very nice managements and personal Good Manager Alexander
Stayed 1 night in Nov 2022

10/10 Excellent

Tamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palacio was a treat--really a gorgeous mix of historical and new--with fun touches in art and wallpaper! The staff was phenomenal--helpful and lovely as well. We felt very cared for. I enjoyed my first Porto Tonico by the pool at night--and the staff lit candles for us. I would recommend this to my friends!
Stayed 2 nights in Aug 2022

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fantastic , great breakfast, nice pool, and a very pretty Hotel. Minor downside the TV's were not working due to a replacement process that was stalled
Stayed 7 nights in Jul 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Staff fights - not as advertised
We wanted to love it, but it isn't the idyllic paradise it claims. The welcome was superb, a friendly lady gave us an excellent tour of the original property with some historical storytelling and a lot of smiles. The breakfast was small, but of a very high & tasty quality, served in a gorgeous room full of happy sun and character. Sadly - We were given a room unlike those in the pictures with a gross rotten sprung mattress as old as the house, it was nothing like the pictures - We were also woken up on our second day by 2 staff members fighting, screaming and smashing furniture, I had to throw on clothes, dash out and step in between them them to stop the onslaught. No refund or apology was offered by the hotel for ruining our romanitic weekend with violence, no apology from either staff member either. Stunning building and a few really lovely staff on the team - But poorly managed.
Stayed 3 nights in Nov 2021

10/10 Excellent

Maria, LOS ANGELES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and great location
Stayed 2 nights in Oct 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Costinel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

2/10 Terrible

RAJ

Stayed 3 nights in Jan 2020

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay
We had a wonderful stay at Palacio Ramalhete over Christmas. The staff could not have been friendlier or more attentive. The breakfasts were delicious and the hotel laid on a delicious dinner for us on 24 December when many of the restaurants were closed.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the hospitality of staff, gardens and patios, lovely breakfast.
Stayed 1 night in Oct 2019