See all properties

Pestana Rua Augusta - Lisboa

4.0 star property
VIP Access

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pestana Rua Augusta - Lisboa

Exterior
Exterior
Family Suite | Minibar, in-room safe, laptop workspace, blackout curtains
Superior Room | View from room
Reception

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Rua do Comércio, 93 - 63, Lisbon, Lisboa, 1100-149
  • Rua Augusta Arch
    1 min walk
  • Pastelaria Néné
    1 min walk
  • Praça do Comércio Stop
    1 min walk
  • Lisbon (LIS-Humberto Delgado)
    24 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Single Room (Cozy)

Classic Single Room (Cozy) | Minibar, in-room safe, laptop workspace, blackout curtains

Classic Single Room (Cozy)

  • 13 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Room

Classic Room | Minibar, in-room safe, laptop workspace, blackout curtains

Classic Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room (Plus)

Superior Room (Plus) | Minibar, in-room safe, laptop workspace, blackout curtains

Superior Room (Plus)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room (Corner)

Premium Room (Corner) | Minibar, in-room safe, laptop workspace, blackout curtains

Premium Room (Corner)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Suite

Shower, rainfall showerhead, hair dryer, towels

Family Suite

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Room

Minibar, in-room safe, laptop workspace, blackout curtains

Superior Room

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Comfort Room (Interior)

Shower, rainfall showerhead, hair dryer, towels

Comfort Room (Interior)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Property entrance

Hotel Santa Justa Lisboa

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.8 out of 5, Exceptional, (1007)
The price is €262
for 1 room
includes taxes & fees
16 Jan - 17 Jan
Hotel Santa Justa Lisboa

About this property

Pestana Rua Augusta - Lisboa

Hotel with a 24-hour front desk, a short walk to Santa Justa Elevator
A restaurant, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Pestana Rua Augusta - Lisboa offers 89 air-conditioned accommodations with iPod docking stations and minibars. LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include laptop-compatible safes and telephones. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Pestana Rua Augusta - Lisboa's great location. During your stay, you're just a quick walk from Santa Justa Elevator. You'll find features such as free WiFi in public areas and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the proximity to shopping
  • Within a 10-minute walk of Santa Justa Elevator and Rossio Square
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and a lift are also featured at Pestana Rua Augusta - Lisboa. A complete renovation of Pestana Rua Augusta - Lisboa was completed in June 2023.

This 4-star Lisbon hotel is smoke free.

Pestana Rua Augusta - Lisboa has a restaurant on site.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift (90 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • LED TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • Destination fee: EUR4 per person, per night. This fee does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.
Property Registration Number 12082

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Pestana Rua Augusta Lisboa
Pestana Rua Augusta - Lisboa Hotel
Pestana Rua Augusta - Lisboa Lisbon
Pestana Rua Augusta - Lisboa Hotel Lisbon

Pestana Rua Augusta - Lisboa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 315 out of 358 reviews" "
Rating 8 - Good. 35 out of 358 reviews" "
Rating 6 - Okay. 6 out of 358 reviews" "
Rating 4 - Poor. 0 out of 358 reviews" "
Rating 2 - Terrible. 2 out of 358 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

SHELLY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, newer, upscale, friendly staff, received a welcome bottle of wine. Great bar!
Stayed 2 nights in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at the Pestana Rua Augusta from 9/23 to 9/28. It was exactly as I imagined. Clean, contemporary, and the staff was amazing and paid exquisite attention to detail. The hotel is near the Arch and offered much! All kinds of transportation options: Tram, trolley, bus, Tuk Tuk, and taxis. Traveling alone I felt safe and appreciated the navigational options. Thank you Pestana for make my first trip to Lisbon memorable.
Stayed 5 nights in Sep 2024

10/10 Excellent

Garon

Stayed 3 nights in Sep 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

KYUDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

nader

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Ehab

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and the location is prime, but I wish they had more amenities like a gym or a rooftop bar.
Stayed 4 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service
I would give this hotel 2 star
This hotel should absolutely not get 4 stars. Compared to other 4 star hotels in Lisbon Ive stayed I would give it 2 stars. The check in service was terrible, confusing and disorganized. There was no welcome smile to greet us. There are two people standing behind a bar desk who don't seem to even pretend to be nice. That's the only service you get during the whole stay. No one to help with luggage or no concierge to help with recommendations . The same two people do everything. No wonder they are disinterested in the guests. You may as well be staying in an apartment . Be aware that breakfast is not included. We had a corner room which had no cupboard space, only hanging space with 6 hangers and I felt we were camping in an apartment as we had to keep our clothes in our suitcases. Side bed tables are impractical for a hotel stay .Beds were comfortable. Location was excellent but very busy and noisy almost all day and night, if you open the windows for fresh air. The nearby streets were closed off so ubers and taxis cant come to the hotel which is very inconvenient. I would never recommend this hotel to anyone. There are really far better ones for the same price in Lisbon. I chose it because of its good recommendations .
Stayed 3 nights in Sep 2024

10/10 Excellent

jill, saskatoon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with comfortable beds and helpful staff. The restaurant on site serves fresh and delicious food. everything is extraordinarily clean and well-maintained. The hotel is quiet, even though it is very centrally located.
Stayed 3 nights in Sep 2024

10/10 Excellent

Roberto Augusto

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trendy and cosy, on a convenient location. Many attractions, restaurants and shopping at walking distance.
Stayed 1 night in Sep 2024

10/10 Excellent

Coline

Liked: Cleanliness, staff & service
I didn’t like broken bedside table
Stayed 3 nights in Sep 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room. Modern. Great location.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Front desk staff was exvellent
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

kathryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect about Pestana!
Stayed 3 nights in Sep 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Quiet. Clean Rooms lovely and decorated nice with high ceilings
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 7 nights in Sep 2024

10/10 Excellent

PAUL, palm beach

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas

Staff was very helpful and went out of their way for us. Hotel is right next to arch. Rooms were clean, comfortable
Stayed 7 nights in Sep 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 1 night in Sep 2024

10/10 Excellent

oluwatoyin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and attentive staff. Lovely environment
Stayed 3 nights in Sep 2024

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024