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Pestana Rua Augusta - Lisboa

4.0 star property
VIP Access

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Photo gallery for Pestana Rua Augusta - Lisboa

Premium Room (Corner) | Minibar, in-room safe, laptop workspace, blackout curtains
Exterior
Bar (on property)
Superior Room (Plus) | Minibar, in-room safe, laptop workspace, blackout curtains
Junior Suite | Minibar, in-room safe, laptop workspace, blackout curtains

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua do Comércio, 93 - 63, Lisbon, Lisboa, 1100-149
  • Commerce Square
    ‪1 min walk‬
  • Santa Justa Elevator
    ‪6 min walk‬
  • Rossio Square
    ‪6 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Single Room (Cozy)

Classic Single Room (Cozy) | Minibar, in-room safe, laptop workspace, blackout curtains

Classic Single Room (Cozy)

  • 13 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Room

Classic Room | Minibar, in-room safe, laptop workspace, blackout curtains

Classic Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room (Plus)

Superior Room (Plus) | Minibar, in-room safe, laptop workspace, blackout curtains

Superior Room (Plus)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Corner)

Premium Room (Corner) | Minibar, in-room safe, laptop workspace, blackout curtains

Premium Room (Corner)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Suite (2+2)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite (2+2)

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Suite

Shower, rainfall showerhead, hair dryer, towels

Family Suite

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Room

Minibar, in-room safe, laptop workspace, blackout curtains

Superior Room

  • City view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Comfort Room (Interior)

Shower, rainfall showerhead, hair dryer, towels

Comfort Room (Interior)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Property entrance

Hotel Santa Justa Lisboa

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, (1017)
The price is €337
for 1 room
includes taxes & fees
7 May - 8 May
Hotel Santa Justa Lisboa

About this property

Pestana Rua Augusta - Lisboa

Hotel with a 24-hour front desk, steps from Commerce Square
A restaurant, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Pestana Rua Augusta - Lisboa offers 89 air-conditioned accommodations with iPod docking stations and minibars. LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include laptop-compatible safes and telephones. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Pestana Rua Augusta - Lisboa's great location. During your stay, you're just a quick walk from Rossio Square. You'll find features such as free WiFi in public areas and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Commerce Square and 6 minutes on foot from Rossio Square
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and a lift are also featured at Pestana Rua Augusta - Lisboa. A complete renovation of Pestana Rua Augusta - Lisboa was completed in June 2023.

This 4-star Lisbon hotel is smoke free.

Pestana Rua Augusta - Lisboa has a restaurant on site.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift (90 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • LED TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • Destination fee: EUR4 per person, per night. This fee does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
Property Registration Number 12082

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Pestana Rua Augusta Lisboa
Pestana Rua Augusta - Lisboa Hotel
Pestana Rua Augusta - Lisboa Lisbon
Pestana Rua Augusta - Lisboa Hotel Lisbon

Pestana Rua Augusta - Lisboa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 414 out of 471 reviews
Rating 8 - Good. 46 out of 471 reviews
Rating 6 - Okay. 8 out of 471 reviews
Rating 4 - Poor. 0 out of 471 reviews
Rating 2 - Terrible. 3 out of 471 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property location is incredibly convenient for all activities from sightseeing to dining to local transportation. Our room was a suite which was comfortable and clean, but not overly spacious. We did not eat any meals at the hotel restaurant, but had excellent espresso martinis for nightcaps on a couple evenings. The staff was fine-not overly friendly but cordial. We would stay here again mainly because of the location.
Stayed 6 nights in Jan 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Stayed 2 nights in Jan 2025

10/10 Excellent

Vitaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

It was a real pleasure to stay in Pestana Rua Augusta hotel right in the center of the city with very close proximity to many historical places in Lisbon. The service was excellent and the room was spacious with modern interior.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kevin

Stayed 2 nights in Jan 2025

10/10 Excellent

Bogdan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and we would love to visit again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ziomary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, excellent service, amizing amenities
Stayed 4 nights in Jan 2025

10/10 Excellent

David, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful with a great view and the staff were incredibly friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking view of placa de comercio from the balcony, great location and excellent customer service
Stayed 1 night in Jan 2025

10/10 Excellent

Javier

Stayed 14 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to transit, shopping dinning great hotel. would stay here again.
Stayed 3 nights in Nov 2024

2/10 Terrible

Marlon

Disliked: Cleanliness
Is not safe for tourist
Stayed 4 nights in Jan 2025

10/10 Excellent

Anwar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, unbelievable service from the staff . The food at olive restaurant is superb. Clean and comfortable bed , and walking distance to all the nice areas in old town . Will definitely book this hotel again!
Stayed 1 night in Jan 2025

10/10 Excellent

Anwar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Year’s Eve with a Bang !

New Year’s Eve couldn’t have been better in Lisbon, Portugal. With its vibrant neighborhood close to everything you need to experience in Portugal, Pestana Rua Pestana Augusta Lisboa is the perfect place to stay in Lisbon. From one of the best front line staff- concierge, receptionists, manager, housekeeper, we made Rua Pestana Augusta Lisboa our home away from home in Europe for New Year’s.
Stayed 1 night in Dec 2024

6/10 Okay

David

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Fantastic location for NYE as it's right around the corner from Plaza Comercial. Unfortunately, there was an issue with the central heater that made our rooms too hot, it took 3 nights to get it fixed and then we just ended up turning off the thermostat completel because even the central fan was blowing in hot air. Also, one of our 3 rooms had a distinct mold smell. Notified management & the housekeeper that came to pour bleach down the drain said it is a reoccuring issue. The bleach did get rid of the smell. If staying at this hotel I would request a room on the 4th or 5th floor so you can leave the windows open overnight without too much noise or cigarette smoke wafting in. The staff and housekeeping were very nice and responsive.
Stayed 5 nights in Dec 2024

8/10 Good

Jose

Liked: Cleanliness
Really good location, close to everything in the Baixa district. The rooms are on the smaller end but are clean. It is a bit noisy due to street level noise but it doesn't go on all night.
Stayed 4 nights in Dec 2024

10/10 Excellent

Anwar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and great rooms!

Amazing hotel at a great value for money! The staff were excellent, room and especially bathroom was extremely clean. I had no complaints whatsoever- very very pleased. I had a superior room w blacony so I had more room. Central to all key Lisbon tourist locations and transportation
Stayed 5 nights in Dec 2024

10/10 Excellent

Joshua James

Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Stayed 3 nights in Dec 2024

10/10 Excellent

Jeanetta

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location next to square, restaurants and shops. If you get a room facing the courtyard or Sketchers it can be a bit noisy on the weekends but it usually stops 11pm. The rooms are beautiful. The family suite is nice because it has a separate door and the futon folds out like abed. Perfect for kids.
Stayed 6 nights in Aug 2024

10/10 Excellent

Adri

Stayed 4 nights in Dec 2024

8/10 Good

Carmen Lisel

Stayed 4 nights in Oct 2024

10/10 Excellent

Kimber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! It was in the best area for walking and being central to everything. Was easy to walk to/from the metro. Bonus, it’s right beside the arch and the square is right behind the hotel. If you wake up early, you can get nice photos with any crowds!
Stayed 4 nights in Dec 2024

10/10 Excellent

Arusyak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is a great property. Be aware it is a very lively neighborhood. Loud music and noise outside until very late. If you prefer quiet place, stay somewhere else. The restaurant Olive is great.
Stayed 3 nights in Nov 2024