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Pousada Alfama

4.0 star property
VIP Access

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Photo gallery for Pousada Alfama

Superior Double Room, River View (Plus) | Minibar, in-room safe, laptop workspace, soundproofing
Lobby
Exterior
Comfort Double Room, Terrace | Minibar, in-room safe, laptop workspace, soundproofing
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rua de São Tomé nº 76, Lisbon, Lisboa, 1100
  • Castle of São Jorge
    ‪5 min walk‬
  • Santa Justa Elevator
    ‪13 min walk‬
  • Rossio Square
    ‪15 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room, River View (Plus)

Superior Double Room, River View (Plus) | View from room

Superior Double Room, River View (Plus)

  • 22 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, River View

Superior Double Room, River View | Minibar, in-room safe, laptop workspace, soundproofing

Superior Double Room, River View

  • 22 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Mansarda

Mansarda | Minibar, in-room safe, laptop workspace, soundproofing

Mansarda

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Terrace

Comfort Double Room, Terrace | Minibar, in-room safe, laptop workspace, soundproofing

Comfort Double Room, Terrace

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony | Balcony

Comfort Double Room, Balcony

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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  • Free WiFi
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4.9 out of 5, Exceptional, (445)
The price is €277
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includes taxes & fees
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About this property

Pousada Alfama

Hotel with a 24-hour front desk, a short walk to Castle of São Jorge
Along with a bar/lounge, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance. Change of towels is available on request
Pousada Alfama offers 42 accommodations with minibars and a safe. 43-inch LCD televisions come with cable channels. Bathrooms include a shower and hairdryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Pousada Alfama's great location. During your stay, you're just a quick walk from Castle of São Jorge. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free Wi-Fi in some public areas
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Castle of São Jorge and Lisbon Cathedral
As a guest of Pousada Alfama, you'll find multilingual staff, concierge services, and a front desk safe. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 11:00 AM and at the weekend from 7:30 AM to noon.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to noon on weekends; EUR 15 per person
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Magnifying mirror
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Minibar

More

  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
Property Registration Number 11366

Property is also known as

Pousada Alfama Hotel
Pousada Alfama Lisbon
Pousada Alfama Hotel Lisbon

Pousada Alfama Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 123 out of 140 reviews
Rating 8 - Good. 14 out of 140 reviews
Rating 6 - Okay. 2 out of 140 reviews
Rating 4 - Poor. 0 out of 140 reviews
Rating 2 - Terrible. 1 out of 140 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the staff without expectations offered an outstanding service they were friendly ,polite, knowledgeable Helpful. I will strongly recommend it to friends and family
Stayed 6 nights in Dec 2024

10/10 Excellent

Yasuo

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would wholeheartedly recommend this as a must stay!
Stayed 3 nights in Oct 2024

10/10 Excellent

Janey

Stayed 1 night in Dec 2024

10/10 Excellent

Jaroslav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful chick hotel with super friendly staff, clean, excellent customer service in old beautiful part of town just a minutes from cruise terminal.
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay for cruise departures. Cool little part of town. The staff went above & beyond dealing with the airport and helping us find our luggage. Super staff!

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything about Posada Alfama. Wonderful place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful and charming stay. I cannot recommend more!
Stayed 2 nights in Nov 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people
Stayed 2 nights in Nov 2024

10/10 Excellent

Morella, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect staying, the staff was amazing, the unit spotless and perfect location !!
Stayed 4 nights in Nov 2024

8/10 Good

Nicole

Stayed 1 night in Nov 2024

10/10 Excellent

siobhan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful reception and welcome to the hotel. Breakfast was excellent. The staff in this hotel are what make it a very nice place to be.
Stayed 4 nights in Nov 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Great stay. Awesome location for tourism
Stayed 6 nights in Nov 2024

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean accommodations in the heart of Alfama. Friendly and helpful service
Stayed 1 night in Nov 2024

10/10 Excellent

Gladys, Albany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellently located hotel. You cannot ask for a better location, walk around everywhere, they have tea/coffee and cookies in the pm on beautiful front patio and optional breakfas.t lots of dining options around town, Altar was just a few steps away and excellent. Rooms are a bit too small and no place for the luggages but the location makes up for it. staff was friendly and professional.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend - great service and location.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finding a parking spot in a garage miles away and walking was a disaster. Also driving in Lisbon in general.
Stayed 2 nights in Oct 2024

10/10 Excellent

Olivia

Travelled with group
Liked: Amenities, property conditions & facilities
This hotel was great! And unexpectedly good value too. Room was clean and modern, with a full minibar stocked with free goodies (really). Staff were extremely helpful and friendly. Although there was no kettle in the room there was a great coffee machine in the lobby as well as cookies, herbal teas etc. Mornings there was a complimentary bar of various juices and bubbly, so every day started with Bellinis and Buck’s Fizz! Super central location within easy walking distance of great restaurants (we did Prado and Boi Cavalo, both excellent), as well as sights like Castelo de Sao jorge. Beautiful view right across the street as well a bustling (but not loud) outdoor bar. Local tram goes right outside the front of the hotel. It was a little difficult for our taxi to pick us up for the airport though as there was nowhere for them to park or pull over. We were expecting from the price for the hotel to be somewhere cheap and cheerful, and this totally exceeded our expectations. Would stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very beautiful and extremely comfortable. Our room was small BUT very comfortable with a balcony.
Stayed 2 nights in Oct 2024

10/10 Excellent

Owen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming hotel and location. Rooms very small, but modern and clean. Staff very friendly and helpful. Would book again!
Stayed 4 nights in Oct 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our gorgeous stay at the Pousada Alfama. From the delightful staff to the sangria in the courtyard, our time there was but a joy.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nigel

Stayed 2 nights in Oct 2024

6/10 Okay

Paula

It was an okay hotel but very overpriced. Not all that special for 500.00 a night.
Stayed 1 night in Sep 2024

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Very small rooms, lovely people
very small rooms, only one chair other than bed to sit on. no place for suitcases except under bed, no dresser or drawers to store anything.
Stayed 5 nights in Sep 2024