Rossio Plaza Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rossio Plaza Hotel

Exterior
Front of property
Mansard Room | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace
Exterior
Interior detail

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Rua do Ouro, 266, Lisbon, 1100-581
  • Santa Justa Elevator
    1 min walk
  • Carmo Convent
    2 min walk
  • Rossio Square
    2 min walk
  • Lisbon (LIS-Humberto Delgado)
    25 min drive

Room options

Standard Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Superior Double or Twin Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Mansard Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Rossio Plaza Hotel

Central hotel connected to a railway/underground station in Lisbon with a 24-hour front desk
Along with concierge services, this smoke-free hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff are on-site.
Rossio Plaza Hotel offers 62 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Lisbon hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Rossio Plaza Hotel. During your stay, you'll be connected to a railway/underground station and just a quick walk from Rossio Square. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have good things to say about the accommodation for the overall comfort and nice bathrooms
  • Steps from Rossio Square and Santa Justa Elevator
  • Airport shuttle service available for a fee
Rossio Plaza Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Rossio Plaza Hotel also features dry cleaning/laundry services, a front desk safe, and a lift.

This 3-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:30 AM and 10:30 AM.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 7.50 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.50 for children
  • Airport shuttle fee: EUR 60 per room (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Rossio Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number 12152

Property is also known as

Rossio Plaza Hotel Hotel
Rossio Plaza Hotel Lisbon
Rossio Plaza Hotel Hotel Lisbon

Rossio Plaza Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 973 out of 1290 reviews" "
Rating 8 - Good. 243 out of 1290 reviews" "
Rating 6 - Okay. 50 out of 1290 reviews" "
Rating 4 - Poor. 14 out of 1290 reviews" "
Rating 2 - Terrible. 10 out of 1290 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel was amazing, they helped us with luggage when we arrived and departed, directions and recommendations for transit and were always so kind. I highly recommend this hotel!
Stayed 4 nights in Aug 2024

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I wish they would have mentioned we did not have a window in our room and there was construction as it woke us up in the morning
Stayed 2 nights in Jul 2024

10/10 Excellent

Shea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, comfortable beds, great staff!
Stayed 3 nights in Jun 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Rossio Plaza Hotel. Location allowed us to easily walk the Baixo Area of Lisbon
Stayed 3 nights in Aug 2024

6/10 Okay

Jane

Liked: Cleanliness, staff & service
Attic room
The staff we dealt with were all exceptional. The room was not! It was the size of a closet, with an attic overhang making it impossible for both of us to stand at the same time or to move in the room at the same time. The bathroom door only opened half way as the toilet was in the way. I am diss appointed that Hotels.com would recommend this hotel - especially at the nightly price - and I used a previous reward night. We are disappointed to say the least!
Stayed 2 nights in Aug 2024

10/10 Excellent

Bryanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel and the amazing staff who were so helpful. Very much appreciated letting us store our bags for a day when we came back from our cruise.
Stayed 3 nights in Jul 2024

4/10 Poor

Elizabeth, New York

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were initially put in a “‘mansard” room that was under 100 square feet (yes, we measured) even though the Expedia website said it was 194 sq ft. Even worse, you couldn’t walk around without hitting your head on the ceiling. Front desk staff were real nice about switching us to a standard double room the next day (which is what we had actually reserved) and this was much better. Still, it seemed quite a bit smaller than the 172 sq ft claimed on the website.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff. Convenient location
Stayed 3 nights in Jul 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located in Rossio square within walking distance to everything (dining, shopping, tourist attractions,entertainment, scheduled tours starting in the areas). The room was spacious, with modern amenities and very comfortable. Staff were very nice too.
Stayed 1 night in Aug 2024

10/10 Excellent

Domenico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Close to sites and many restaurants
Stayed 4 nights in Aug 2024

6/10 Okay

Parmod

Liked: Property conditions & facilities, room comfort
too small.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mark, Bloomington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rossio was an excellent choice! The fantastic experience began when we checked in with the gentleman (Daniel Perez? - afternoon of Saturday, August 10). This was the best experience i have ever had at a check in. He was pleasant and informative. He walked us to our room, which was in a different building and gave us the best recommendation for a restaurant. The room was small, but unique, and was very quiet, even positioned near a busy intersection. The bathroom was spectacular, with a great shower. I highly recommend the Rossio!
Stayed 1 night in Aug 2024

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, impeccable and had a very nice bathroom. The front desk staff was absolutely amazing, some of the kindest and most helpful I have ever encountered. Thank you so much!!
Stayed 2 nights in Aug 2024

10/10 Excellent

rosie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable and very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Rosauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and clean. The staff are very friendly and helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, clean and upgraded rooms/bathrooms!
Stayed 5 nights in Jul 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Gisela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. Very well located, friendly staff. Recomend
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Lisbon
Good location and great staff
Stayed 4 nights in Jul 2024

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great stay. I enjoyed the location of the hotel. The staff were very helpful. Thank you!
Stayed 4 nights in Jul 2024

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien!
Hôtel situé au coeur du secteur touristique de Lisbonne. Propreté impeccable. Personnel attentif. Seul bémol, je dirais que le petit déjeuner était généralement moins bon que la plupart des hôtels où nous séjournons habituellement.
Stayed 6 nights in Jul 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Corrine, West vancouver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Clean comfortable. Safe.
Stayed 4 nights in Jul 2024

6/10 Okay

Jose, Arecibo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Exellent property but need maintenance. Air conditioner didn't works and didn't change our room. Was horrible...
Stayed 2 nights in Jul 2024