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Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
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Photo gallery for Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world

Terrace/patio
Lobby
Lobby
Rooftop bar
Hypo-allergenic bedding, down duvets, minibar, in-room safe

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available

Explore the area

Map
Avenida Liberdade, 185, Lisbon, 1269-050
  • Avenida da Liberdade
    1 min walk
  • Marquis of Pombal Square
    6 min walk
  • Eduardo VII Park
    9 min walk
  • Lisbon (LIS-Humberto Delgado)
    19 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Suite (Extra Bed 3 Adults)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Suite (Extra Bed 3 Adults)

  • 64 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Tivoli Suite Extra Bed 2 Ad + 1 Ch)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Suite (Tivoli Suite Extra Bed 2 Ad + 1 Ch)

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite (Tivoli Suite)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Suite (Tivoli Suite)

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, River View (Extra Bed 3 Adults)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, River View (Extra Bed 3 Adults)

  • 23 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite (Tivoli Suite Extra Bed 3 Adults)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Suite (Tivoli Suite Extra Bed 3 Adults)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Terrace (Extra Bed 3 Adults)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Suite, Terrace (Extra Bed 3 Adults)

  • 82 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite (Extra Bed 2 Adults + 1 Child)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Suite (Extra Bed 2 Adults + 1 Child)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, River View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, River View

  • 23 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, River View (Extra Bed 2 Adults + 1 Child)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, River View (Extra Bed 2 Adults + 1 Child)

  • 23 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Suite, Terrace

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Suite, Terrace

  • 82 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Terrace (Extra Bed 2 Adults + 1 Child)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Suite, Terrace (Extra Bed 2 Adults + 1 Child)

  • 82 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Deluxe)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Family Room (Deluxe)

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, City View (Extra Bed 2 adults + 1 child)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, City View (Extra Bed 2 adults + 1 child)

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Avenue View)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room (Avenue View)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, City View (Extra Bed 3 adults)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, City View (Extra Bed 3 adults)

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Junior Suite (Extra Bed 2 adults + 1 child)

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Junior Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Junior Suite

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Suite

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 adults)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Junior Suite (Extra Bed 3 adults)

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room (Deluxe, 3 adults)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Family Room (Deluxe, 3 adults)

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room (Deluxe, 2 Adults + 1 Child)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Family Room (Deluxe, 2 Adults + 1 Child)

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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About this property

Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world

Luxury Lisbon hotel in Lisbon City Center with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of bedsheets is available on request
Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world offers 285 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. LCD televisions come with cable channels.

Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world. During your stay, you're just a quick walk from Avenida da Liberdade. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy local cuisine while dining at Cervejaria Liberdade
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with body scrubs, manicures and pedicures or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Steps from Avenida da Liberdade and 13 minutes on foot from Rossio Square
  • Airport and cruise terminal shuttle service available for a fee
  • Cats and dogs welcome for a fee
Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world offers its guests a full-service spa, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 12 meeting rooms, and limo/town car service are available. A seasonal outdoor pool, spa services, and a terrace are also featured at the luxury Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Cervejaria Liberdade – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Reservations are required.
Seen – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Sky Bar – This rooftop bar only serves light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World and Historic Hotels of the World.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 17.50 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 38 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cervejaria Liberdade
  • Seen
  • Sky Bar

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1933
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 38 per person
  • Airport shuttle fee: EUR 39 per vehicle (one-way)
  • Self-parking fee: EUR 17.50 per day
  • Pet fee: EUR 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world offers transfers from the cruise terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Payment in full will be due at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.
Property Registration Number 358

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Lisboa Tivoli
Hotel Tivoli Lisboa
Hotel Tivoli Lisboa Lisbon
Lisboa Hotel Tivoli
Lisboa Tivoli
Lisboa Tivoli Hotel
Tivoli Hotel Lisboa
Tivoli Lisboa
Tivoli Lisboa Hotel
Tivoli Lisboa Lisbon
Tivoli Lisboa Hotel Lisbon
Tivoli Avenida Liberdade Lisboa Hotel
Tivoli Avenida Liberdade Lisboa

Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1000 reviews" "
Rating 8 - Good. 237 out of 1000 reviews" "
Rating 6 - Okay. 68 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Norbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is what every hotel tries to be!
Stayed 2 nights in Aug 2024

2/10 Terrible

John

Stayed 2 nights in Aug 2024

10/10 Excellent

Alyson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tatsiana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is incredibly beautiful, offering a true oasis with its pool, which makes a stay in Lisbon especially pleasant. During the hot summer days, when walking up and down the city's hills can be exhausting, the opportunity to cool off, relax a bit, and enjoy a cold drink is simply invaluable. The entire staff is very polite and accommodating. The beds are comfortable, and you can even sleep with the windows open without much noise disturbance. Although the hotel is not located in the most touristy center of the city, it is within walking distance of all the major attractions. This location is ideal, especially considering that the central Baixa area is filled with restaurants and is bustling with people who often stay out late. If you are traveling with children who go to bed earlier, staying away from the noisy center is a better choice.
Stayed 4 nights in Jul 2024

8/10 Good

Snigdha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jul 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing welcoming staff and beautiful hotel
Stayed 3 nights in Jul 2024

2/10 Terrible

Raif

Travelled with family
Disliked: Staff & service
The hotel check in and room condition is average. The AC in both rooms was not working and we had to call in technician at med night and remained faulty. Staff and service is average and not worth to have name Anantara attached to it
Stayed 1 night in Jul 2024

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 4 nights in Jul 2024

10/10 Excellent

Bruno

Stayed 2 nights in Jun 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jun 2024

2/10 Terrible

Charles

Disliked: Staff & service, room comfort
2 star hotel at a 5 star price
The air conditioning is horrendous, we barely slept since the room was so warm. We called for help ensuring it was working and got someone who came to the room and insisted that setting the thermostat to 5° would fix it — it didn’t. Upon our early arrival we left our luggage at the hotel and got a ticket and specified we were waiting for our room to be ready as opposed to checking out when asked. We cane back once our room was ready and were told our luggage is already in our room. We get to the room and it’s not. So I call and they now say it’s on the way up. However they never took our name when we left our luggage so there’s no way for them to know where to bring it. The person we spoke with twice, also cut me off while speaking both times, as I was trying to explain to them that situation and how I was 99% sure they’re incorrect and there’s no way for them to know where to bring our luggage. Finally we go down and speak to someone else who takes us to the room with our luggage and we get it. No apologies, no nothing acknowledging how they flat out lied to us twice about our luggage being in the room, and then on the way to the room. We wasted almost an hour dealing with this incompetence during our very brief 1 night stay. If you enjoy awful service, being lied to, and sweating while you sleep, this is the hotel for you.
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Stayed 2 nights in Jun 2024

10/10 Excellent

Suzanne, Alamo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for walking around city center to shop snd dine.
Stayed 3 nights in Jun 2024

8/10 Good

Simone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel location it is a plus, nice area, fancy stores, safe. We got a room upgrade for a family plus size but some mold smell hard to pass.
Stayed 2 nights in Jun 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service and graciousness.
Stayed 3 nights in Jun 2024

10/10 Excellent

Carla, Great Falls

Stayed 6 nights in Jun 2024

4/10 Poor

Jill

Travelled with family
Liked: Cleanliness
The room was unacceptably noisy from the bar - loud noise until 2am
Stayed 2 nights in May 2024

10/10 Excellent

Magali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff.
Stayed 4 nights in May 2024

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a bit of a challenging start to the stay, but the staff were extremely helpful in resolving the problem and ensuring that our stay was excellent. The room was very nice and although we did not have dinner in the hotel, the room service order was delicious. Breakfasts were great and we had wonderful service each morning from Maria each morning. The hotel is well located and walkable to the historic sector of Lisbon. I would recommend the Tivoli Avenida to anyone staying in central Lisbon. Thanks to the hotel again for a wonderful stay.
Stayed 1 night in May 2024

8/10 Good

Carlos J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lisboa is a must
Great stay at a wonderful hotel. The best breakfast ever!!! Hotel under construction during our stay (wish we had been forewarned). But staff tried their best to make up for it.
Stayed 3 nights in Apr 2024

4/10 Poor

MARISTELA

Stayed 1 night in Apr 2024

8/10 Good

Alexandre, Aventura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great service, rooms a little bit dated..
Stayed 2 nights in Apr 2024

10/10 Excellent

JORGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in heart of the Lisbon .
Stayed 2 nights in Apr 2024

10/10 Excellent

jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very pleasant stay. We stayed 2 nights. I had booked a room for 3 adults (my husband and I and adult son). We got into room approximately 3:00 pm after red eye from the States. The room had 1 king bed. Called the desk. Told other bed would be brought in at turndown. We were tired, needed a short nap. Had to pay for an upgrade to get another room which had a pullout coach. Room was very nice but another E150/night. Finally settled in new room, decided on short rest and construction began which continued for several hrs. Talked to desk again, they apologized and said it would stop 6:30 pm. The desk did send up some wine and fruit as an apology which was a nice gesture. The lobby has a bar area which was very nice and served a light menu. The hotel overall was wonderful. The staff was attentive. I would stay there again, but I would check room accommodations first
Stayed 2 nights in Mar 2024