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Vila Gale Collection Palacio dos Arcos

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Vila Gale Collection Palacio dos Arcos

Bar (on property)
Exterior
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
Front of property

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Gym
    Gym
  • Spa
    Spa

Explore the area

Map
Largo Conde das Alcacovas, 3, Oeiras, 2770-031
  • Oeiras Parque
    3 min drive
  • Jamor National Sports Center
    6 min drive
  • Carcavelos Beach
    18 min drive
  • Cascais (CAT)
    17 min drive

Room options

View all photos for Premium Double or Twin Room, Balcony

Minibar, in-room safe, individually decorated, desk

Premium Double or Twin Room, Balcony

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Single Use, Balcony

Minibar, in-room safe, individually decorated, desk

Double Room Single Use, Balcony

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Double or Twin Room, Balcony

Minibar, in-room safe, individually decorated, desk

Double or Twin Room, Balcony

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Vila Gale Collection Palacio dos Arcos

Riverwalk Oeiras hotel in Paco De Arcos with a full-service spa
A full-service spa, an indoor pool and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge.
Vila Gale Collection Palacio dos Arcos offers 76 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. This individually decorated accommodation includes sofa beds. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility or hot tub.

Satsanga has 3 treatment rooms, including rooms for couples. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision.
Our customers tell us that they can't get enough of the helpful staff at Vila Gale Collection Palacio dos Arcos. During your stay, you'll be within walking distance of Oeiras Parque. Features include free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages, body treatments or hydrotherapy at Satsanga
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • 13 minutes by car from Avenida da Liberdade and 15 minutes from Rossio Square
Vila Gale Collection Palacio dos Arcos offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 2228 square feet (207 square metres) and includes conference space. A children's pool, a fitness centre, and a sauna are also featured at the luxury Vila Gale Collection Palacio dos Arcos. Parking is available for a fee.

This 5-star Oeiras hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Vila Gale Collection Palacio dos Arcos has a restaurant on site.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 12.50 per day)

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2,228 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • Lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1490
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 45

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 12.50 per day
  • Late check-out fee: EUR 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.
Property Registration Number 4156

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Vila Gale Collection Palacio dos Arcos
Vila Gale Collection Palacio dos Arcos Hotel
Vila Gale Collection Palacio dos Arcos Hotel Oeiras
Vila Gale Collection Palacio dos Arcos Oeiras
Vila Gale Palacio dos Arcos
Vila Gale Collection Palacio dos Arcos Hotel
Vila Gale Collection Palacio dos Arcos Oeiras
Vila Gale Collection Palacio dos Arcos Hotel Oeiras

Vila Gale Collection Palacio dos Arcos Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 345 out of 434 reviews" "
Rating 8 - Good. 76 out of 434 reviews" "
Rating 6 - Okay. 10 out of 434 reviews" "
Rating 4 - Poor. 2 out of 434 reviews" "
Rating 2 - Terrible. 1 out of 434 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Liked: Cleanliness
Disliked: Staff & service
We recently stayed at this hotel and were surprised by how dark the room was—there wasn't much light, the light fixtures were old. Additionally, our room was quite far from the hotel entrance, which was inconvenient. Overall, the experience was okay, but the hotel felt a little outdated and could use some refreshing.
Stayed 6 nights in Aug 2024

10/10 Excellent

fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is magnificent. I enjoyed every minute. The only complaint I have is re coffee. The lack of a coffee machine at breakfast was disappointing. There are Nespresso machines which you can request for your room. Unfortunately none were available during our stay. But overall everything was brilliant and I’ll be back - requesting my Nespresso machine before arrival 😁
Stayed 3 nights in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Anandhi

Stayed 3 nights in Jun 2024

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Danny

Stayed 4 nights in May 2024

10/10 Excellent

Fernanda, Berkhamsted

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! Great for business or just holidays with the family
Stayed 6 nights in Feb 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property, Friendly and very professional staff! Super comfortable beds and delicious breakfast! Can’t wait to come back! Thank you for everything!
Stayed 3 nights in Jan 2024

10/10 Excellent

Jesper

Stayed 4 nights in Nov 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

himanshu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel with five star label
Positives : check in was smooth, the indoor pool was very nice and well Maintained. Room was clean . Breakfast was average Negatives : room lacked basic amenities, no hair dryer , makeup remover wipes would be nice touch . It felt very basic even though we were told that our room Was in upgraded section of hotel .
Stayed 1 night in Oct 2023

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and character of the main building
Stayed 6 nights in Oct 2023

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel with very helpful and friendly staff. Close to train station into central Lisbon, three minutes walk.
Stayed 4 nights in Sep 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish stay - great pool and view to the sea
Stayed 2 nights in Sep 2023

10/10 Excellent

Pethrow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel with helpful, polite and attentive staff, always available to support you. The hotel is within a local residential neighbourhood but feels quiet, private and has an attractive garden with a clean and pleasant poolside area. There is also an indoor pool and spa with a very simple gym. The room was spacious and clean with a very comfortable bed. Top quality breakfast with good service and lots of choice. There are local restaurants nearby outside the hotel that we found (in July 2023) to be of extremely good value and high quality. We would suggest Tasquinha Da Vila for a great meal. Nearest train station is a 5 min walk where you can catch a suburban train into central Lisbon with a journey time of 20 mins. We found buying the viva viagem card useful for frequent trips in and out of the city.
Stayed 4 nights in Jul 2023

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite hotel.
Great hotel set in its own attractive garden. Convenient location for travel and restaurants. Staff always excellent. Arranged transfer from Lisbon airport for us, 4 adults and a toddler needing a child seat, which was very helpful. In fact, hotel and staff are very welcoming of children. Stayed 5 times now and never disappointed. Going to book our 6th stay later this year.
Stayed 6 nights in Jul 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent place thoroughly recommend it
Stayed 3 nights in Jul 2023

10/10 Excellent

Lucianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have just returned from an amazing stay at this Hotel. The staff were all very friendly and very helpful. The Hotel is in an area that doesnt have very much around it so you need to travel to other areas for eating out. But this Hotel is in the ideal location for traveling into Lisbon and other tourist locations. It is also perfect for spending a day by the pool. I only had dinner once in the hotel restaurant and it was wonderful the food was amazing.
Stayed 6 nights in Jun 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel right by the sea
Stayed 3 nights in Jun 2023

10/10 Excellent

M Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing historic hotel in good location by the Atlantic.
Stayed 3 nights in May 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023