Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG

Exterior
Exterior
Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
7846 Stonecrest Square, Lithonia, GA, 30038
  • Stonecrest Mall
    ‪13 min walk‬
  • Strayer University
    ‪4 min drive‬
  • Panola Mountain State Park
    ‪4 min drive‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪42 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Roll-in Shower (Mobility)

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG

Hotel with free breakfast, near Stonecrest Mall
A fitness centre, a snack bar/deli and coffee/tea in a common area are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG offers 71 accommodations with free newspapers and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG. During your stay, you'll be within walking distance of Stonecrest Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 13 minutes on foot from Stonecrest Mall and a 3-minute drive from Luther Rice Seminary
There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 409 square feet (38 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG. Self parking is free.

Smoking is allowed in designated areas at this Lithonia hotel.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 409 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Atlanta East Lithonia
Holiday Inn Express Hotel Atlanta East Lithonia
Holiday Inn Express Hotel Suites Atlanta East Lithonia
Inn Express Atlanta Lithonia
Holiday Inn Express Hotel Suites Atlanta East Lithonia

Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 294 out of 711 reviews
Rating 8 - Good. 181 out of 711 reviews
Rating 6 - Okay. 84 out of 711 reviews
Rating 4 - Poor. 60 out of 711 reviews
Rating 2 - Terrible. 92 out of 711 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Brandon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
A clown show
It was crap. Saw a roach crawling on bathroom wall. Their breakfast area was messy cabinets all broken had orange containers being handled by all guest instead of having a dispenser. Elevator was always dirty. No english speaking people and last time I checked this was America
Stayed 3 nights in Nov 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Bradley, syracuse

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Shana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to get accomdate with early check in.
Stayed 2 nights in Nov 2024

2/10 Terrible

Bobby

Just wait
My checkout was at noon , I went for a morning jog ,I came back and they had already been in my room cleaning.
Stayed 1 night in Nov 2024

10/10 Excellent

Dana

Stayed 1 night in Oct 2024

2/10 Terrible

Tira

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty! The breakfast was half way cooked along with no pancakes machines working for the first 2 days. Our AC wasnt working in our room come to find out we werent the only ones. Then the elevator wasnt working. We had dirty sheets on top of that so they changed our room. Lastly I was doubled charged for the room and im still waiting for my refund! Awful experience!!!!
Stayed 1 night in Oct 2024

2/10 Terrible

Shavely

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Major

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When arrived we was informed that the elevator wasn't working my room was on the 3rd i got to the it was cleaned towels on the bed not made i walked back downstairs to get another room this one was on the fourth floor no elevator the next morning the breakfast was horrible under cook bacon and powder eggs this was the worst experience i had at a hotel in 20 years WOW
Stayed 1 night in Oct 2024

10/10 Excellent

Tamah

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and clean. Well-kept. Great customer service.
Stayed 3 nights in Oct 2024

2/10 Terrible

Roland

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
is unsafe theres people out in the parking lot late at night. Theres people smoking marijuana but dont know where its coming from. Breakfast is supposed to be on time not 20 to 30mins late. card key dont work most of the time so its so inconvenient. I went out the night before my last night there and when I camebck my card key didnt work several times bck and forth from main lobby to my room and clerk told me the maintence guy will be there til 6 to 7 am in the morning. I end up staying in another room had the same clothes I had on when I went out and when I woke because cnt get in my normal room. Me and my family will never come to this facility!!!!!
Stayed 3 nights in Oct 2024

4/10 Poor

Madelyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Stay
Arrived at 2:35 and was told we had to come back at 3pm to check in because room wasn’t clean yet. Hallway reeked of marijuana and our room smelled of urine. Shower walls had mold and a child jumped on/off upstairs all day and early the next morning.
Stayed 1 night in Nov 2024

8/10 Good

Shaun

Liked: Cleanliness, property conditions & facilities
Everything was cool! Quiet & clean!
Stayed 1 night in Nov 2024

10/10 Excellent

Tinisha

Stayed 1 night in Oct 2024

10/10 Excellent

OLUWAYOMI

Stayed 1 night in Oct 2024

10/10 Excellent

Tinisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

MIRANDA

Stayed 2 nights in Oct 2024

2/10 Terrible

mia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unsafe dirty broken elevators Breakfast nasty I want to refund
Stayed 4 nights in Oct 2024

2/10 Terrible

anita

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse
Stayed 2 nights in Oct 2024

10/10 Excellent

SHEENA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and attentive. Room was clean and bed slept well. Breakfast options were pleasing and the coffee was hot & fresh. We would definitely stay at this property again.
Stayed 1 night in Oct 2024

6/10 Okay

Merlaine

Had to quickly find a hotel. Booked in advance at another location only to arrive and find it was too far away from the location of my venue. Wanted to be near Stonecrest Mall, but didn't see those hotels online when I initially searched. Anyway, a link was sent to me and I booked with another online service. Called the hotel and was told upfront that the elevator was not working. I asked how many stairs there were and the answer given gave me the impression that there were few stairs. So I booked a reservation. Arrived at the hotel. They only had available rooms on the 3rd & 4th floors. Fortunately, I was on the 3rd floor, which entailed 40 steps. Btm line? 4 room changes later, I was on my way to sleep. Popcorn outside & inside 1st room. Unpacked & put on pjs.. thinking I could just use a hotel vacuum /broom and dust pan, but staff was not able to locate one; 2nd room, AC not cooling at 50 degrees when I entered the room plus AC was making clanging noises; 3rd room, toilet unflushed & tissue-filled; back to 1st room per front desk. She vacuumed the inside and I vacuumed the entry way. No one wants to enter a hotel room thinking it may not have been cleaned. My cousin previously told me to cancel and stay with her; however, I was mentally tired; needed time alone to reset. Had a few back door entrance/steps safety concerns; slept and showered comfortably. I CHOSE positive thoughts over complaining. Basic needs were met. I asked for a discount; was told "No". Breakfast fine.
Stayed 2 nights in Oct 2024

2/10 Terrible

Lukisha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was old, out of date, and not worth the money charged and paid.
Stayed 2 nights in Oct 2024

4/10 Poor

Lana

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Poor Experience
This hotel stay was very disappointing/below standards for the Holiday Inn Express. At check-in; unfriendly clerk, carts all had wheels falling off/not working, hallways were dirty, there was a terrible loud rattling noise coming from above our room (assume the roof) all night - never ended until 7:00 AM (we were too tired to go ask for a new room). No coffee in the am(they were out of filters!!!!), no milk for cereal, no pancake machine. Cinnamon roles half frozen or/and dried out -overcooked. Computer/printer for customers didn't work. Unfriendly hotel manager. I would not recommend.
Stayed 1 night in Oct 2024