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4.2 out of 5

"Excellent greeting and welcome from front of house staff who checked us in swiftly. Room was clean and tidy and perfect for us staying for just the on ... " More

By a verified traveller on Thu 26 Oct 2023

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Dolby Hotel Liverpool. During your stay, you're just a quick walk from Grosvenor Casino Liverpool. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Enjoy ocean views while dining at Dolby Restaurant
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Baltic Market and Royal Albert Dock

Dolby Hotel Liverpool ratings based on 14 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Dolby Hotel Liverpool

Everyone (11) Couples (1) Family (1)
4 out of 5
Excellent greeting and welcome from front of house staff who checked us in swiftly. Room was clean and tidy and perfect for us staying for just the one night, personally if we'd have been staying longer we may have avoided as room is not the biggest. The hotel is located about 20mins walk from the town centre/dock areas so perfect location and with free parking.that was a bonus too. Overall though we'd definitely recommend and wouldnt hesitate booking to stay in the future.

Posted by on 26 Oct 2023

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Comment from Hotel Management

22 Dec 2023 by Zaac

Hi, thank you for leaving us a 4/5 review! We're pleased to hear that you had an excellent greeting and welcome from our front-of-house staff, and that the check-in process was swift. It's great that you found the room clean, tidy, and perfect for your one-night stay. We're delighted that you appreciated the hotel's location, about a 20-minute walk from the town centre/dock areas, and the added bonus of free parking. Your recommendation is much appreciated, and we look forward to hosting you again in the future. Kind regards, Zaac.

5 out of 5
We have started at this hotel a few time and we took some friends with us on the occasion. We like the location walking distance from music venue.staff very friendly hotel clean and comfortable.good breakfast and the hotel is really good value for money will definitely stay again .

Posted by on 11 Dec 2021

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Comment from Hotel Management

18 Dec 2021 by Zaac

Hi, Thank you for taking the time to leave us a review. I am happy that you were pleased with the staff and the cleanliness of our hotel; our staff work hard to ensure that our standards remain high and that our services are as good as it can be, and I am glad to see that this is being noticed. I am happy to see that you were pleased with the hotel’s location; we are located on Queen’s Dock, which is only a short walk from most of Liverpool’s main attractions, restaurants, and bars, such as the M and S Bank Arena, Baltic Triangle, and Liverpool ONE. I am glad to hear that you found us to be good value for money. I am happy to hear you enjoyed your stay with us overall, and we hope to see you again soon. Kind regards, Zaac

5 out of 5
Location excellent . Staff helpful . Good breakfast. Comfy firm bed. Great views Carpet could have done with maybe a deep hoover but it was fine . Shower is compact but clean and water nice and hot. No complaints would recommend and if we come back will return here.

Posted by on 20 Nov 2019

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Comment from Hotel Management

4 Dec 2019 by Zaac

Hi, Thank you for taking the time to leave us a review. I’m happy you see that you had an enjoyable visit. We’re located on Queen’s Dock, which is only a 10-minute walk from most of Liverpool’s main attractions, restaurants and bars, such as the M&S Bank Arena, Baltic Triangle and Liverpool ONE. We also offer a free car park for all guests, meaning guests can park up and take a short walk into the city, without having to worry about finding a parking space. I'm happy to hear you were pleased with our staff, our team work hard to maintain a high standard of customer service and I'm glad that this has been noticed. We hope to see you again. Kind regards, Zaac

4 out of 5

Posted by on 30 Apr 2019

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Comment from Hotel Management

4 Dec 2019 by Zaac

Hi, Thank you for taking the time to leave us a review. Kind regards, Zaac

5 out of 5

Posted by on 13 Jan 2019

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Comment from Hotel Management

4 Dec 2019 by Zaac

Hi, Thank you for taking the time to leave us a review. Kind regards, Zaac

3 out of 5

Handy for the waterfront and city

Stayed with the family for convenience when attending our gradson’s graduation ceremony.

Posted by , from Yorkshire on 26 Jul 2018

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Comment from Hotel Management

4 Dec 2019 by Zaac

Hi, Thank you for taking the time to leave us a review. Kind regards, Zaac

5 out of 5
Perfect for a budget stay, nice clean rooms, and a good breakfast was served the following morning. Bonus is no car parking fees..

Posted by on 29 Mar 2018

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Comment from Hotel Management

4 Dec 2019 by Zaac

Hi, Thank you for taking the time to leave us a review. Kind regards, Zaac

3 out of 5
Pros: the staff
Cons: rooms too small
Location: location is good
rooms very small and ensuite extremely small. the only good thing about this hotel is the staff

Posted by on 25 Jul 2017

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5 out of 5

Great hotel close to everting

Pros: Great friendly staff very helpful ( especially the American lady )
Cons: Carpet in the room could to with a good steam clean Entrance down to hotel via car could be made more easier cars parked either side of lane
Location: Great location 10 min stroll from albert docks and attractions
Great location 10 min stroll from albert docks and attractions

Posted by , from ireland on 7 Jul 2017

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4 out of 5

Very vomfortable, & clean.

I stayed one night & found my stay very comfy & enjoyable, sorry I didn't stay longer...& would defo stay again.

Posted by , from n ireland on 18 May 2017

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Comment from Hotel Management

4 Dec 2019 by Zaac

Hi, Thank you for taking the time to leave us a review. Kind regards, Zaac

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at Dolby Hotel Liverpool. Free self parking is available. This 3-star Liverpool hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 3 levels
  • Built in 1995
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Liverpool James Street Station (1.4 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Dolby Hotel Liverpool offers 64 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • LCD television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Heating

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Dolby Restaurant – This restaurant overlooks the ocean. Guests can enjoy drinks at the bar.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Barclaycard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Staffed front desk
  • Credit card pre-authorization
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Smoke detector
  • Debit cards
  • Online penalty collection
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10.95 for adults and from GBP 10.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dolby Hotel
  • Dolby Hotel Liverpool
  • Dolby Liverpool
  • Dolby Liverpool Hotel
  • Hotel Dolby
  • Hotel Dolby Liverpool
  • Liverpool Dolby Hotel
  • Dolby Hotel Liverpool Hotel
  • Dolby Hotel Liverpool Liverpool
  • Dolby Hotel Liverpool Hotel Liverpool

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.