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Epic Apart Hotel - Duke Street

3.0 star property

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Photo gallery for Epic Apart Hotel - Duke Street

Exterior
Studio (Luxe) | Individually decorated, individually furnished, desk, soundproofing
Super-Luxe Garden Studio (Sleeps 4) | View from room
52-inch Smart TV with digital channels
Individually decorated, individually furnished, desk, soundproofing

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
75 Duke Street, Liverpool, England, L1 5AX
  • Place, Liverpool ONE
    ‪2 min walk‬
  • Place, Royal Albert Dock
    ‪7 min walk‬
  • Place, Cavern Club
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪23 min drive‬

Room options

View all photos for King Bedroom - Sleeps 2

Individually decorated, individually furnished, desk, soundproofing

King Bedroom - Sleeps 2

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Superior Apartment- Sleeps 5

52-inch Smart TV with digital channels

One Bedroom Superior Apartment- Sleeps 5

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Studio Apartment - Sleeps 2

Individually decorated, individually furnished, desk, soundproofing

Studio Apartment - Sleeps 2

  • Sleeps 2
  • 1 King Bed

View all photos for Garden Studio Apartment - Sleeps 4

Individually decorated, individually furnished, desk, soundproofing

Garden Studio Apartment - Sleeps 4

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Apartment - Sleeps 4

View from room

Studio Apartment - Sleeps 4

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Apartment - Sleeps 6

Electric kettle

Two Bedroom Apartment - Sleeps 6

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for One Bedroom Apartment - Sleeps 5

Individually decorated, individually furnished, desk, soundproofing

One Bedroom Apartment - Sleeps 5

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

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About this property

Epic Apart Hotel - Duke Street

Hotel in Liverpool, steps from Liverpool ONE
This smoke-free hotel features free Wi-Fi in public areas. Housekeeping is available on request.
Epic Apart Hotel - Duke Street offers 14 accommodations with a hairdryer and an iron/ironing board. This individually decorated and furnished accommodation includes desks. 52-inch Smart televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

Our customers tell us they can't get enough of Epic Apart Hotel - Duke Street's great location. During your stay, you're just a quick walk from Liverpool ONE. Free WiFi in public areas is available.
  • Free WiFi
  • Services include a virtual front desk
  • Guests have great things to say about the location and the helpful staff
  • Steps from Liverpool ONE and 7 minutes on foot from Royal Albert Dock
WiFi is free in public spaces.

This 3-star Liverpool hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per night)

Family friendly

  • Soundproofed rooms

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping on request

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 52-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 20 per night (984 ft away)
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Epic Aparthotel Duke Street Liverpool
Epic Aparthotel Duke Street
Epic Duke Street Liverpool
Epic Duke Street
Epic Aparthotel Duke Street Hotel Liverpool
Epic Aparthotel Duke Street Hotel
EPIC Aparthotel Duke Street
Epic Apartments Duke Liverpool
EPIC Apartments Duke Street Hotel
EPIC Apartments Duke Street Liverpool
EPIC Apartments Duke Street Hotel Liverpool

Epic Apart Hotel - Duke Street Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 281 out of 683 reviews
Rating 8 - Good. 198 out of 683 reviews
Rating 6 - Okay. 96 out of 683 reviews
Rating 4 - Poor. 52 out of 683 reviews
Rating 2 - Terrible. 56 out of 683 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort

A weeks stay

Place was lovely and homely. Enjoyed staying here, in the middle of central Liverpool & is in a great spot. Overall had a great stay, very easy to get in and out of. The apartment was cozy. However Communication could be improved prior to staying.
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location, close to everything that Liverpool has to offer. Apartment is beautiful, well proportioned, modern and clean. Can’t fault it.
Stayed 2 nights in Sep 2025

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Well located,
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Rachael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Andreas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Mari

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This was a very very basic studio-style room, with absolutely no storage: about four hangars for clothes, but other than that absolutely nowhere to stash anything. This is fine if you're in town for a weekend, which is probably what these rooms are intended for, but I found it challenging to live in for over a week. A non-staffed location also made living logistics difficult. Everyone I ran into was very friendly, and I did catch a cleaner one morning for fresh towels, but I bought my own toilet paper at one point. There were also other small issues: the shower door didn't stay closed, so it was both difficult to keep the ground dry and annoying to dry off with a door resting on your body. The room itself showed a lot of wear and tear, also suggestive of its use as a weekend party pad. I regret not doing a video tour on arrival to make sure I didn't get charged for any of the existing damage (though I don't know that this will happen, they do require a very large deposit). The bed was comfortable (two twins together) and the area was quite quiet for Ropewalks. The location is very convenient to get to pretty much anywhere you'd like to in town.
Stayed 13 nights in Aug 2025

8/10 Good

Naomi

Travelled with family
Liked: Room comfort

Ideal for the price

Perfect for an overnight stay, comfy and had everything we needed. Couldn’t rate the service as everything was done by email and key codes which was convenient. Property definitely needs updating and the outdoor area could do with a proper clean but overall we were impressed for the price. My daughter loved the giraffe in the patio area of the room which definitely made her stay an unforgettable one!!
Stayed 1 night in Aug 2025

4/10 Poor

Alvin

Travelled with partner
Disliked: Staff & service, property conditions & facilities
When we checked in, we were able to get into the building but when we went up to our room our lockbox didn’t open and we were locked out of our room for an hour. Only after calling reception 15+ times were we able to finally get in after waiting so long in the hot hallway. Some of the light switches didn’t work and room seemed like a lot of it hasn’t been updated in awhile. Toilet flushing was a weak as you had to flush multiple times. Only realistically good for the price and location.
Stayed 2 nights in Jul 2025

2/10 Terrible

Nazrul

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and services is very bad and rude. They said I have to pay £82.81,then I paid after they gave me keys. My property condition is bad.TV not working my children was boring.then I call and someone comes but he said to cable problem and said someone come tomorrow morning.but not came. I call many times not answer my calls. Can refund my £82.81. Please
Stayed 2 nights in Aug 2025

2/10 Terrible

Mike, Brantford

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not at all what we had requested and reserved. No proper communication with staff. Very disappointed. We just left and ate the cost..found another brilliant place to stay and resume our vacation. Unfortunate.
Stayed 3 nights in Aug 2025

4/10 Poor

Gregory

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

EPIC apartments were an epic mistake

Even though they were modern, clean and in a good location, I would definitely not recommend these apartments. So many issues. Before our stay, they never replied to messages. Then, they had a convoluted, precheck-in procedure. They told me I had to provide a credit card as a deposit. Fine, even though it was already provided to Hotels.com, but I had to provide it on the day of check-in, after 1pm. As an international visitor, this meant finding wifi while traveling to Liverpool. Although the apartment is renovated and looks modern, it was done cheaply with no thought of travelers. A table instead of dresser with drawers for clothes. A shower stall with no shelf to put even a tiny bottle of shampoo. There were many other examples. I believe they do warn you that there's no lift, but the stairs are very tight and steep. Look for someplace else.
Stayed 4 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Stayed 3 nights in Jul 2025

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment in a great location
Stayed 2 nights in Jul 2025

8/10 Good

Andrew

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Comfy and AC cooled room. Great value!

Good value. Information provided does not state you need to use a # after the 4 digit code is provided. The process to get the code is pretty poor and put the faith o Epic to control your personal data and ID.
Stayed 1 night in Jul 2025

8/10 Good

Eleanor Beth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stop, would gladly return

Stayed for a couple of nights. Booked two apartments , both were spacious enough , 1 x couple, 3 x adults. rooms were clean, bathrooms were clean and all in good condition. loads of nice towels, beds were really comfy. Kitchen facilities etc were in good shape and well kitted out, handy for snacks and breakfast. Decor is on the dark side and the main room downlighters were not working, so sometimes it was a little dark, all other lighting fixtures operated okay. Location is bang in the middle of the city so access to everywhere was good. Bars and restaurants on your doorstep. No noise heard from any of the other rooms or from outside. If there was anything to improve, would be access to the top floors as there is no lift, so if you struggle (i didn't) then make sure you ask for lower floors. Oh and the chimney stack in the bedroom reverberated with some low level constant noise like an aircon or something that was slightly annoying.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

Ideally located for the City Centre and the shuttle bus that we needed to catch to Anfield for the Dua Lipa gig. On arrival we were looking for number 75 and the numbers on the doors of the building only went up to 73 but after doing a lap of said building we then realised that those were the room numbers. Presumed that my security deposit would be taken automatically but fortunately I noticed that this wasn’t the case the night before our stay. Very quiet other than the seagulls! No milk provided for a tea/coffee. But overall a very decent stay for a very decent price and we would consider staying again if in Liverpool.
Stayed 1 night in Jun 2025

2/10 Terrible

Remy

Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Tim

the light switch didn't work, seemed like the switch itself was broken, so had to rely on lamp light. the shower door was loose so would be slightly ajar while showering. the decor was a bit tired /tatty but overall it was clean and comfortable enough for a one night stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to city centre
Stayed 1 night in Jun 2025