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Heywood House Hotel, BW Signature Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heywood House Hotel, BW Signature Collection

Lobby
Balcony
Superior Room, 1 Double Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, in-room safe, desk
Reception
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
No 11 Fenwick Street, Liverpool, England, L2 7LS
  • Liverpool ONE
    2 min walk
  • Cavern Club
    4 min walk
  • Royal Liver Building
    6 min walk
  • Liverpool (LPL-John Lennon)
    33 min drive

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Superior Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Balcony

Standard Room, 1 Double Bed, Non Smoking, Balcony | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Superior Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

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Exterior

Hotel Indigo Liverpool City Centre, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.6 out of 5, Wonderful, (1013)
The price is €87
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hotel Indigo Liverpool City Centre, an IHG Hotel

About this property

Heywood House Hotel, BW Signature Collection

Georgian Liverpool hotel in Liverpool City Centre with a 24-hour front desk
This smoke-free hotel features concierge services, a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front desk safe. Housekeeping is available on request.
Heywood House Hotel, BW Signature Collection offers 35 air-conditioned accommodations with iPod docking stations and a safe. Beds feature Egyptian cotton sheets. Digital televisions are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Our customers tell us they can't get enough of Heywood House Hotel, BW Signature Collection's great location. During your stay, you're just a quick walk from Royal Albert Dock. Free WiFi in public areas, breakfast (surcharge) and concierge services are available.
  • Free WiFi
  • To-go breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Liverpool ONE and 8 minutes on foot from Royal Albert Dock
As a guest of Heywood House Hotel, BW Signature Collection, you'll find tour/ticket assistance, concierge services, and a front desk safe. WiFi is free in public spaces.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 18.40 per day); discounts available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: GBP 5 for adults and GBP 5 for children

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1799
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 5.00 for adults and from GBP 5.00 for children
  • Nearby parking fee: GBP 18.40 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.
Housekeeping is included for stays of 3 nights or more.

Property is also known as

Heywood House
Heywood House Hotel Liverpool
Heywood House Liverpool
Heywood House Hotel BW Signature Collection
Heywood House Hotel, BW Signature Collection Hotel
Heywood House Hotel, BW Signature Collection Liverpool
Heywood House Hotel BW Signature Collection by Best Western
Heywood House Hotel, BW Signature Collection Hotel Liverpool

Heywood House Hotel, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 998 reviews" "
Rating 8 - Good. 359 out of 998 reviews" "
Rating 6 - Okay. 75 out of 998 reviews" "
Rating 4 - Poor. 29 out of 998 reviews" "
Rating 2 - Terrible. 15 out of 998 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rashid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Reilly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only in Liverpool for one night, but I wish it would have been more because of this hotel! So so nice and the staff were very friendly and helpful. Everything was clean and comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Anita

Stayed 1 night in Aug 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location in liverpool centre, clean room
Stayed 1 night in Aug 2024

2/10 Terrible

Mun

Stayed 1 night in Aug 2024

2/10 Terrible

Mun

Travelled with family
Disliked: Staff & service, room comfort
Avoid if you want a good night sleep
The room is literally on top of a club that doesn’t stop from 5pm till 2am so avoid at all cost. The floor was shaking from the loud music and it is very hard to sleep. Our second room is a bit higher up on the roof but the air conditioning doesn’t work at all so it was hot all night!
Stayed 2 nights in Aug 2024

10/10 Excellent

Beto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean and modern look .. very quiet and comfortable beds . Breakfast was great too. I’d go back
Stayed 1 night in Jul 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👌
Excellent hotel staff so friendly and I a ideal location
Stayed 3 nights in Aug 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay for my partners 40th room with a balcony beautiful
Stayed 3 nights in Aug 2024

10/10 Excellent

Roger

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel , near to all the attractions and city centre . Friendly staff , nothing is too much trouble ,they lent me a phone charger as I had left mine at home .
Stayed 1 night in Aug 2024

8/10 Good

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for city centre
Hotel was conveniently located for the city centre. Easy to find and swift check in. However, no Aircon, it wasn't working. But we didn't get told it wasn't working until we were in our room. We wasn't offered to change rooms, instead a fan was provided, a very small one, so it was a warm night, mid summer. Comfy beds though!
Stayed 1 night in Jun 2024

10/10 Excellent

Samantha

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Susan

Liked: Cleanliness, room comfort
The photos didnt match the room i was allocated
The room I was allocated didn't have any of the stripey colours that I saw on the hotel.com website so I didnt feel it was the same hotel! It was very bland and non descript. I was a bit disappointed as the decor didn't excite me. I think the best thing for me was that the room had a kettle so i can make my own teas as I was tired after the day walking (as i couldnt check in at 12pm). They had Twinnings brand of teas and a snack packet of biscuits. I didn't see any of the White Company products that you see on the photos (the hotel should remove these photos as I was expecting these products). There was a brand that i didnt know about in the larger bottles of soap/conditioner stuck to the wall. There wasnt any toilet roll in the bathroom so I had to ask reception to bring me one. The room was stuffy even though the window was open. The air con didnt work. I did manage to sleep most of the night despite the noise, but the noise level wasn't as bad as I anticipated. Reception was manned and the male receptionist was helpful and polite. I didn't feel like I got my money's worth. The price of hotels in liverpool seem to be on the pricer side unless you're outside the centre or have a car.
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Avoid
The layout of the room was really bad nowhere to sit and do your face. The mirror in the bathroom was too far away and high up for my daughter who is just under 5ft. The noise from the bar below was unbearable until the early hours The bed was comfy and that’s about it
Stayed 1 night in Jul 2024

10/10 Excellent

L P

Travelled with group
Liked: Property conditions & facilities
City stay
Lovely hotel perfect for a city stay. Exactly as described on web site. Would definitely recommend.
Room
Skyline view
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Eleanor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The balcony room
Had a room with a balcony which turned out a good choice. The balcony itself could have done with a little cleaning but was great to sit in the morning sunshine drinking coffee.
Stayed 3 nights in Jun 2024

6/10 Okay

alyson

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Sheryl

Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Stayed 1 night in Jun 2024

6/10 Okay

Nicola

Stayed 3 nights in Apr 2024