Mercure Haydock Hotel

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mercure Haydock Hotel

Exterior
Fitness facility
Bar (on property)
Reception
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Gym
  • Breakfast available

Explore the area

Map
Penny Lane, Haydock, St Helens, England, WA11 9SG
  • Haydock Park Racecourse
    ‪11 min walk‬
  • Haydock Racecourse
    ‪4 min drive‬
  • Ashton-in-Makerfield Golf Club
    ‪5 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

Privilege, Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Mercure Haydock Hotel

Hotel with a health club, near Haydock Park Racecourse
An indoor pool, a restaurant and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Mercure Haydock Hotel offers 137 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Mercure Haydock Hotel. During your stay, you'll be within walking distance of Haydock Park Racecourse. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 1-minute drive from Haydock Park Racecourse and 8 minutes from Leigh Sports Village
  • Cats and dogs welcome for a fee
As a guest of Mercure Haydock Hotel, you'll find an indoor pool, a health club, Access to hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. The business-friendly Mercure Haydock Hotel also features a vending machine, a garden, and concierge services. Parking is available for a fee.

This St Helens hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Beechers Restaurant – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.50 for adults and GBP 8.25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beechers Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 16.50 for adults and from GBP 8.25 for children
  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 10 per person and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
The listed Facilities Fee is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Thistle Haydock Hotel St Helens
Thistle Haydock St Helens
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Newly Refurbished St Helens
Mercure Haydock St Helens
Mercure Haydock
Mercure Haydock Newly Refurbished St Helens
Mercure Haydock Hotel Hotel
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Hotel St Helens

Mercure Haydock Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 323 out of 811 reviews" "
Rating 8 - Good. 226 out of 811 reviews" "
Rating 6 - Okay. 122 out of 811 reviews" "
Rating 4 - Poor. 63 out of 811 reviews" "
Rating 2 - Terrible. 77 out of 811 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Laura

Travelled with family
Liked: Cleanliness
We arrived at the hotel at 10.30pm with 2 children after a long car journey, and the first impression was no good as music was blasting from the hotel. We were then told that the room had been double booked and despite the fact we had prepaid there wasn’t a room available for a family. The original suggestion was that the children could sleep on the floor, which was later not on option and we were told we would need to find another hotel. After some discussion a room was found, I was originally thankful but quickly regretted this upon realising there room was very close to the wedding marquee and the music went on until 12pm. The children were unable to get to sleep. We were hoping for a relaxing stay, but this wasn’t the case. The pool was an additional £10 for 1 adult and 2 children. Breakfast was mediocre. The noise and room situation seems to be a regular occurrence but sadly the hotel does not seem to care enough to put this right. We’ve actually stayed here many times before but it’s gone down hill and we would stay elsewhere in future.
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Stayed 2 nights in Oct 2024

10/10 Excellent

Glenn

Stayed 1 night in Jun 2024

6/10 Okay

Sabrina

Travelled with family
Disliked: Property conditions & facilities
Swimming pool usage charge!!
Stay was good, we usually use this hotel as the kids love the swimming pool. - rooms need updating especially in the bathrooms - rooms need a deep clean still left over remanence from guests before. - The biggest blow was the £10per adult charge and £4.50 charge for children to enter the swimming pool- no previous information to tell you this or anywhere on the booking platform. if you your family visited 3x during the duration of your stay it was nearly cheaper to get a membership!!!!! - on another note we got charged £12 each (normal amount for ex guests even when staying at the hotel)- should have been refunded the difference) in future after staying here for many of years i think we would be better off at the Holiday inn where the swimming is free and the rooms are cleaner and modern.
Stayed 1 night in Oct 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Cameron

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

2/10 Terrible

Rachel

Stayed 1 night in Sep 2024

4/10 Poor

John

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The room itself smelt bad The curtains where ripped The bed sheets had seen better days We had to send the kettle back to reception as it was dirty inside The bedside light had a lot of cobwebs
Stayed 1 night in Sep 2024

10/10 Excellent

Bryony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel everyone so friendly and staff can’t do enough for u Definitely recommend
Stayed 3 nights in Sep 2024

8/10 Good

Bruce

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. Easy to get to and plenty of parking. Room was clean and tidy.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and kindly without us asking asked if we wanted to change rooms to a joining room so our family could be together. They did not need to do this but the offer was kindly accepted.
Stayed 1 night in Sep 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Mr colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay we had early check in and late check out all sorted no problem thanks again.x.x.x
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

James

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smoke smell throughout the hotel, road in damaged, rooms tired.
Stayed 3 nights in Aug 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

6/10 Okay

Balbinder, Cardiff

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a short stay was treated very nicely and all staff were amazing
Stayed 1 night in Aug 2024