Pullman Liverpool

4.0 star property

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Photo gallery for Pullman Liverpool

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Front of property
Superior Room, 1 King Bed, River View | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Deluxe Room, 1 King Bed (Premium) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Monarchs Quay, Liverpool, England, L3 4FP
  • M&S Bank Arena
    ‪2 min walk‬
  • Royal Albert Dock
    ‪5 min walk‬
  • The Beatles Story Museum
    ‪6 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪30 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, River View

  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Premium)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Pullman Liverpool

Riverside Liverpool hotel connected to the convention centre, steps from ACC Liverpool
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and concierge services are on-site. Housekeeping is available on request.
Pullman Liverpool offers 216 accommodations with a safe and complimentary bottles of water. 55-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Pullman Liverpool's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Royal Albert Dock. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from ACC Liverpool and M&S Bank Arena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 3 meeting rooms available. A 24-hour fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Pullman Liverpool.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11 AM.
Pullman Liverpool has a restaurant on site.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 12 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 18.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.95 per person
  • Nearby parking fee: GBP 12.00 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Liverpool Hotel opening January 2016
Pullman Hotel opening January 2016
Pullman Liverpool opening January 2016
Pullman opening January 2016
Pullman Liverpool Hotel
Pullman Liverpool
Pullman Liverpool Hotel
Pullman Liverpool Liverpool
Pullman Liverpool Hotel Liverpool

Pullman Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 754 out of 1002 reviews
Rating 8 - Good. 173 out of 1002 reviews
Rating 6 - Okay. 42 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect city break hotel
Very nice stay, service was very good with no queueing to check in, for breakfast etc - all those things that can annoy on a hotel stay. Good rooms, convenient location, decent value for money.
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid hotel near river. Close to arena and the bars and restaurants of the docks. About 15min walk to city centre.
Stayed 1 night in Dec 2024

10/10 Excellent

Carl

Friendly, welcoming, relaxed…. I’ll be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Barry

Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Stayed 1 night in Oct 2024

10/10 Excellent

Mason

Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
The Gentleman who checked me in and also checked me out was an absolute credit to your brand. Friendly, informative and just a genuine nice human being. You never get a second chance to make a first impression and his first impression was just quality. Thank you.
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Fire alarm went off at 02.20 and we had to stand outside in the freezing cold for over half an hour
Stayed 3 nights in Dec 2024

2/10 Terrible

David

Stayed 2 nights in Nov 2024

10/10 Excellent

Kieron

Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop
First impression was ok it’s average but nice place great location clean rooms very quiet excellent staff, bar service excellent bar prices good will stop again
Stayed 1 night in Dec 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Zoe

Stayed 1 night in Dec 2024

10/10 Excellent

Keighley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great service very friendly and easy check in.
Stayed 1 night in Dec 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tracey

Stayed 2 nights in Dec 2024

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

julie

Hotel staff were great up until a 2am fire alarm. We all had to wait outside in the awful weather with no information and then had to wait in total almost an hour until 3 am with no information. Turned out it was a faulty sensor but no apology for evacuating a hotel full into the freezing cold at 2 am due to deficient equipment . Safety first but courtesy and information should be second . Before then all good .
Stayed 1 night in Dec 2024

2/10 Terrible

Manisha

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Breakfast OK. Restaurant choices OK but not great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Nov 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Elvina Pascal

Disliked: Cleanliness
Stayed 4 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern,clean and good location
Excellent hotel for a weekend break.breakfast was good.staff all very friendly and helpful,room well equipped and clean,only negative was the restaurant which was expensive and small portions for the money. Two steaks,two puddings and two drinks just shy of £100 including £10 service charge.wouldnt put me off staying there again but would probably eat eleswhere
Stayed 2 nights in Nov 2024