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4.4 out of 5

"Very convenient. Friendly staff . Comfortable and spacious rooms. " More

By a verified traveller on Sun 13 Feb 2022

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Superior Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Premium)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Pullman Liverpool's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Royal Albert Dock. Free WiFi in public areas, a restaurant and a 24-hour gym are available.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the central location and the clean guestrooms
  • Steps from ACC Liverpool and M&S Bank Arena

Pullman Liverpool ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pullman Liverpool

Everyone (6) Couples (2) Family (1)
5 out of 5

Posted by on 23 Mar 2023

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Comment from Hotel Management

26 Mar 2023 by Vicki

Thank you Trent for taking the time to leave a 5-star review. Our dedicated team aim to deliver the most memorable experience to all our guests, and we are so pleased to know they achieved this. We all look forward to welcome you back to Pullman Liverpool in the future.Kind RegardsVickiGuest Experience Manager

5 out of 5

Posted by on 17 Jun 2022

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4 out of 5

Posted by on 26 Mar 2022

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5 out of 5

Posted by on 7 Mar 2022

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4 out of 5
Very convenient. Friendly staff . Comfortable and spacious rooms.

Posted by on 13 Feb 2022

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3 out of 5
Discounted parking is apparently available but the process is very unclear and you have to purchase the full price ticket first with no way of getting the discount refunded / no way of correlating that you're a guest with the car park operator so can't risk not getting a full price ticket.

Posted by on 9 Aug 2021

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5 out of 5

Posted by on 27 Jul 2021

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5 out of 5
This hotel is rated highly and lived up to expectations. Amazing views over the city. Great breakfast. No issues.

Posted by on 15 Jun 2021

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4 out of 5

Posted by on 22 May 2023

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Comment from Hotel Management

28 May 2023 by Vicki

Thank you for providing a review of your recent stay here with us. I am happy to see that you scored us so high. We look forward to seeing you again on your next visit to Liverpool.Kind RegardsVickiGuest Experience Manager

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 3 meeting rooms available. A 24-hour fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Pullman Liverpool. This 4-star Liverpool hotel is smoke free.

  • 216 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 2016
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Liverpool James Street Station (1.5 km / 0.9 mi)

Room Amenities

Pullman Liverpool offers 216 accommodations with a safe and complimentary bottles of water. 55-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11 AM.

Pullman Liverpool has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Mobile key entry is not available
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Smoke detector
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.95 per person
  • Nearby parking fee: GBP 12.00 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Liverpool Hotel opening January 2016
  • Pullman Hotel opening January 2016
  • Pullman Liverpool opening January 2016
  • Pullman opening January 2016
  • Pullman Liverpool Hotel
  • Pullman Liverpool
  • Pullman Liverpool Hotel
  • Pullman Liverpool Liverpool
  • Pullman Liverpool Hotel Liverpool

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.