Need higher standard of cleanliness and maintenance, housekeeper or inspectors
Clients toilets were not up to standard with broken toilet roll holders and lack of soap dispensers, loose toilet seats.
Rooms need to be inspected by higher management,ours ref bathroom had soap in plastic bottles that should be in fixed dispensers not just sitting an a shelf, be better with a small complimentary bar of soap for their costs and customers hygiene as most people take their own toiletries for room stays at their star rating.
The carpet had lots of stains so would be better if cleaned, curtains needed washing but also hanging correctly as we were unable to draw them closed,rail needed to be replaced.
Bed was very creaky and may need to be replaced for a comfortable night's sleep, won't be staying there again, but their sister hotel is one grade better.