The Empire Hotel & Spa

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Empire Hotel & Spa

Mountain view
Indoor pool, outdoor pool, pool loungers
Double Room | Premium bedding, down duvets, in-room safe, iron/ironing board
Front of property
Aerial view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Pool

Explore the area

Map
Church Walks, Llandudno, Wales, LL30 2HE
  • Llandudno ski slope
    1 min walk
  • Great Orme Tramway
    2 min walk
  • Llandudno North Shore Beach
    3 min walk
  • Anglesey (VLY)
    45 min drive

Room options

Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

The Empire Hotel & Spa

Victorian hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a health club and a bar/lounge.
The Empire Hotel & Spa offers 54 air-conditioned accommodations with DVD players and a safe. Beds feature down duvets and premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Empire Hotel & Spa. During your stay, you're just a quick walk from Llandudno ski slope. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to facials, body treatments or manicures and pedicures at the spa
  • Amenities include a computer and a terrace
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Llandudno ski slope and Great Orme Tramway
The Empire Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

A health club, a sauna, and spa services are also featured at The Empire Hotel & Spa. Free self parking is available.

This Victorian Llandudno hotel is smoke free.

Guests are served a free full breakfast.
Watkins – This restaurant serves breakfast, lunch and dinner.
Poolside Restaurant – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Poolside Restaurant
  • Watkins

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Empire Hotel Llandudno
Empire Llandudno
The Empire Hotel & Spa Hotel
The Empire Hotel & Spa Llandudno
The Empire Hotel & Spa Hotel Llandudno

The Empire Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 324 out of 493 reviews" "
Rating 8 - Good. 129 out of 493 reviews" "
Rating 6 - Okay. 35 out of 493 reviews" "
Rating 4 - Poor. 4 out of 493 reviews" "
Rating 2 - Terrible. 1 out of 493 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked: decor,location, bar,indoor pool,views from Room 44. disliked: lack of alternatives to 3 course evening meal, access to swimming pool, quality of breakfast.
Stayed 3 nights in Aug 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Parking very challenging
Stayed 4 nights in Aug 2024

6/10 Okay

Paula

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of attentive staff, portraying a friendly manner. Food excellent. Large bar facilities. Convenient for promenade and shops
Stayed 3 nights in Aug 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - right place with parking
Great classic clean hotel with super friendly staff and great breakfast You don’t need to know anymore .. as it’s all you would need for a short or a longer break
Stayed 2 nights in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relacing
Staff are incredibly friendly, nothing is too much trouble.
Stayed 3 nights in Aug 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, room comfort
Great seaside hotel
Excellent hotel close to the beach and walking distance of train station. Pool and spa treatments,extensive lounges. Good all round service and food good. Only facilities criticism is that the gym is too hot to really exercise.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2024

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel . Staff always smiling and very helpful nothing to much trouble. Breakfast was lovely. Lovely sitting area at the back of the hotel . Look forward to going back 😃
Stayed 4 nights in Jul 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous public lounges,wonderful food,outstanding service
Stayed 2 nights in Jul 2024

8/10 Good

Patricia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Would have ate dinner in resturant, but only seemed to have set 3 courses.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant a lovely hotel. We keep going back so it must be lovely:)
Stayed 2 nights in Jun 2024

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building in most convenient location, in fantastic North Wales town.
Stayed 3 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel, just how it should be.
Superb welcome and check-in process, shown to our room and shown the facilities within. Good breakfast with waiter service for the cooked food. Lovely bar and lounge area, great for after dinner drinks or your nightcap before bed.
Stayed 3 nights in Jun 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was too much trouble. The staff were engaging, helpful and polite. The hotel is Central and has many great features. What is not to like.
Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very enjoyable stay, and will definitely come back. The receptionist Mary was extremely helpful and couldn't do enough to make our stay comfortable. The only slight negative was at breakfast. The toast arrived as soon as we got seated, so was cold when we ate it, and it felt a bit rushed. Maybe leave the toast until people order their cooked breakfast. Otherwise we enjoyed everything about it
Stayed 4 nights in Jun 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated , comfortable lounges cozy bedroom
Stayed 2 nights in May 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The empire was perfect everything about it also close to all pier ect easy parking rooms clean bed comfy meals excellent already booked for nov would highly recommend
Stayed 2 nights in May 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We haven't stayed at the Empire hotel before but will definitely be back, friendly helpful staff, good service and food, beautiful hotel with pool and spa, pool was lovely
Stayed 4 nights in May 2024

10/10 Excellent

David

All excellent we had a great time brilliant location
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 2 night break
Great family owned hotel. Commanding position at the very top of Mostyn Street. Five mins walk to either the pier or the tramstop for the Great Orme. Food and service all high quality. A real gem of a hotel.
Room number 2.
Stayed 2 nights in Apr 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Empire Hotel is a very relaxing and comfortable place to stay , the breakfast and all food is fantastic and the staff are all superb
Stayed 3 nights in Apr 2024