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Casben Hotel

3.5 star property

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Interior
View from property
Reception
Comfort Double Room, 1 Bedroom, City View | In-room safe, desk, free WiFi, bed sheets
Point of interest

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
Av. Isidro Ayora y Nueva Loja, Frente a Mirasol, Loja, Loja, 110101

Room options

View all photos for Comfort Double Room, 1 Bedroom, City View

Comfort Double Room, 1 Bedroom, City View | In-room safe, desk, free WiFi, bed sheets

Comfort Double Room, 1 Bedroom, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Single Room, 1 Bedroom, Accessible

Standard Single Room, 1 Bedroom, Accessible | In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Accessible

  • 20 sq m
  • Sleeps 1
  • 1 King Bed

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About this property

Casben Hotel

Hotel with free breakfast, a quick walk to Jipiro Park
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, spa services, a business centre and a meeting room are on-site.
Casben Hotel offers 31 accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Loja hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials.
During your stay at Casben Hotel, you're just a quick walk from Jipiro Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Tintorera
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 4-minute walk from Jipiro Park and a 2-minute drive from Loja City Gates
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. A fitness centre, spa services, and tour/ticket assistance are also featured at the business-friendly Casben Hotel. Self parking is free.

This 3.5-star Loja hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 10:00 AM.
Tintorera – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tintorera

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 1 step to reach entrance
  • Area rugs in public areas
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casben Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casben Hotel Loja
Casben Loja
Casben
Casben Hotel Loja
Casben Hotel Hotel
Casben Hotel Hotel Loja

Casben Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Laurence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly & professional. The room was everything we wanted. The gym was well appointed. Very close to transport.
Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
This was probably the worst value hotel of my entire life. Had to choose a hotel in a hurry to enter almost immediately and chose this one on the basis that it supposedly has a restuarant according to expedia and hotel website. There is a restuarant but its only open for breakfast so arriving after dark in not the most salubrious part of the city you have to take to the streets to find food and NOWHERE in the hotel can you get a cup of tea outside 8am - 10am. No room service nor hotel - specific informaton provided in our room, just a couple of general, glossy tourist board publications largely based on advertising not info. Similar hotels that charge half the price in Quito and Cuenca are double glazed so silly really to expect that a hotel charging $185 per night in Loja, right next door to a bus terminal would do the same. We got no sleep at all due to the neighbourhood noise and were overcome at 4am by 'toilet' kinda smells which at daylight we assumed were coming from an exhaust pipe that vented just below our window. Grab bar in shower having gaping holes in the wall due to poorly thought out fitting is completely irrelevent but probably points to something larger in that there was a very dangerous loose base plate in the bathroom door frame that had screws sticking right out of it handily ready to take a chunk out of an unsuspecting bare foot (not ours though luckily). There are much better hotels in Loja for a lot less cost, choose one of them!
Stayed 1 night in Nov 2019

6/10 Okay

Romel, JACKSON HEIGHTS

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel acogedor pero pequeño. El precio muy algo para lo que ofrece. La habitación estuvo bien aún tenía olor a humeda. Es un hotel acogedor pero nada especial.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2020

10/10 Excellent

gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias
muy bien
Stayed 1 night in Jul 2019