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"For the price you pay you get very little in return. Minibar should not be stated as such (Feedback has been given to the hotel about this directly). ... " More
19 Jun 2024 by Lumi Hotel
Dear Yarissa,Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We apologize for the issues you encountered with the minibar, bikes, room cleaning, and AC unit. Your comments have been noted, and we are addressing these concerns with our team to improve our services.We appreciate your patience and understanding, and we are glad we could eventually offer a room change. Your feedback is valuable to us, and we hope to provide you with a better experience in the future.Best regards, Lumi Hotel
A private beach is featured. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There's an onsite business centre. An outdoor pool, a terrace, and a garden are also featured at Lumi Hotel Gili Trawangan. An airport shuttle (available 24 hours) is available for a fee. This 4-star Gili Trawangan hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Lumi Hotel Gili Trawangan offers 49 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. 43-inch LCD televisions come with cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Skinny Dip – This restaurant serves breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include a private beach and an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Guests must transfer via airport shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To get to the property, guests need to transfer by airport shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel on the number on the booking confirmation. Lumi Hotel Gili Trawangan offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
