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Berjaya Eden Park London Hotel

3.0 star property

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Photo gallery for Berjaya Eden Park London Hotel

Interior entrance
Property amenity
Point of interest
Lobby sitting area
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

Map
35-39 Inverness Terrace, Bayswater, London, England, W2 3JS
  • Hyde Park
    ‪13 min walk‬
  • Kensington High Street
    ‪14 min walk‬
  • Royal Albert Hall
    ‪19 min walk‬
  • London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Classic Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Quadruple Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Triple Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Double Bed

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed | In-room safe, desk, laptop workspace, blackout curtains

Classic Single Room, 1 Single Bed

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Berjaya Eden Park London Hotel

Victorian hotel with 24-hour front desk and restaurant
A restaurant, concierge services and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a porter/bellboy and a front desk safe are on-site.
Berjaya Eden Park London Hotel offers 110 accommodations with laptop-compatible safes and coffee/tea makers. Satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Berjaya Eden Park London Hotel. During your stay, you're just a quick walk from Kensington Gardens. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 3-minute walk from Kensington Gardens and 13 minutes on foot from Hyde Park
There's a restaurant on site. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Berjaya Eden Park London Hotel.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
Berjaya Eden Park London Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Hungarian, Lithuanian, Malay, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 12.50 per person
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parcel deliveries will not be accepted and will be returned to sender.
All guests must show a valid photo ID at the property. The property reserves the right to refuse guests without identification.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Berjaya Eden
Berjaya Eden Hotel
Berjaya Eden Park
Berjaya Eden Park Hotel
Berjaya Eden Park London
Berjaya Eden Park London Hotel
Berjaya London Park Hotel
Berjaya Eden Park London Hotel - United Kingdom England
Hotel Berjaya Eden Park
Berjaya Eden Park London, England

Berjaya Eden Park London Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 125 out of 1004 reviews
Rating 8 - Good. 350 out of 1004 reviews
Rating 6 - Okay. 246 out of 1004 reviews
Rating 4 - Poor. 175 out of 1004 reviews
Rating 2 - Terrible. 108 out of 1004 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Lorenzo

Stayed 3 nights in Dec 2024

2/10 Terrible

Hanna

Stayed 1 night in Dec 2024

4/10 Poor

Caroline

Travelled with partner
Disliked: Amenities, property conditions & facilities
Everything is tiny. I could barely fit as a 5’6, 120 lb person. The room holds only enough space for the bed- even your suitcases won’t fit without you tripping over them. They have signage saying not to drink the sink water, yet no other water is provided unless you seek it out at the desk. No bottles in the room or anything. When we arrived at the stated check in time our room was still not ready and we had to wait for it for 30 more minutes. There was no air so it was horribly hot. The photos online make it look much nicer than it is.
Stayed 1 night in Dec 2024

8/10 Good

Joanna

Liked: Cleanliness, staff & service, room comfort
Overall good. Location good with park, restaurants and supermarkets just round corner.
Stayed 3 nights in Dec 2024

6/10 Okay

Moa

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Fast response via e-mail when we needed to contact the Hotel before our trip. The room was very noisy, we could hear people walking outside in the hall and it sounded like they were inside the room. Very poor ventilation, fortunately we were staying there in autumn, I can imagine it would be insufferable in the summer. Hard beds and very squeaky bathroom door that didn't close properly, but other than that everything worked. The room was clean and the location is excellent.
Stayed 4 nights in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
..
Stayed 4 nights in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Nov 2024

4/10 Poor

Brayn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berjaya Eden
Front desk etiquette need to be reviewed and improved. No hospitality welcome feeling. Friendliness is doesn’t exist.
Stayed 1 night in Nov 2024

10/10 Excellent

Stig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Krista

Stayed 5 nights in Oct 2024

6/10 Okay

J

Travelled with group
Liked: Staff & service, property conditions & facilities
Staff excellent.
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Ok
Friendly staff, room was small considering it was supposedly a deluxe room. Very hot in the room, unable to switch off radiator properly. Opened the curtains to get to the window and as the room was in the basement it had bars on the windows making it feel like a prison cell! Good location, easy for travel around London and plenty of eateries.
Stayed 2 nights in Nov 2024

4/10 Poor

shahram

Disliked: Staff & service, property conditions & facilities, room comfort
Nobody at reception Nobody help
Stayed 1 night in Nov 2024

10/10 Excellent

sumiyo

Stayed 2 nights in Nov 2024

6/10 Okay

Danial

Business traveller
Liked: Cleanliness, room comfort
It was alright
It was just right be warned there is a 50 pound deposit requirement on check-in they hold for three to five days. Friendly and welcoming staff. Bed was comfy shower was ok room was an ok size. It was a basement room which I'm neutral about.
Stayed 1 night in Nov 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location
Stayed 1 night in Sep 2024

2/10 Terrible

Leonardo

Stayed 6 nights in Oct 2024

10/10 Excellent

HUSSAIN

Stayed 1 night in Jul 2024

4/10 Poor

Ignacio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, loud, small rooms. Great location though but thats about it...
Stayed 2 nights in Sep 2024

6/10 Okay

Ignacio

Disliked: Amenities, property conditions & facilities
Old, messy, small rooms, extremely small shower
Stayed 2 nights in Sep 2024

10/10 Excellent

julieta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was standing in the place was just what needed for the five day trip was beautiful. The staff amazing you have to stay.
Stayed 5 nights in Sep 2024

4/10 Poor

T

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
First experience at this hotel and sad to report that it was overall poor. Very tired room (218) with stains on wall, carpet and chair. No hot water to shower. Telephone not working Irritated by request at reception for £50 deposit (not experienced this anywhere else)
Stayed 1 night in Sep 2024

2/10 Terrible

Michael

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so hot in our room. We had a window we were able to open and a small table fan for a little air circulation. We asked for another fan for the room and they said NO to us. The room have no AC and they need some updating. It was very bare bones. I would not stay there in the summer time.
Stayed 6 nights in Aug 2024

4/10 Poor

Kerry

Disliked: Cleanliness, property conditions & facilities
Wouldn't stay again
Solo traveler so just went for a single room. Check in was fine, the room wasn't. Mold in the shower, water pressure was really bad, couldn't get the shampoo out of my hair so used the sink instead. The walls of the bedroom had water stains from leaks, damp patch and paint coming off the wall in serveral places. Never left milk for drinks, so had to go and get it, but kept taking towels when the sign says hang them up if you wanted to reuse, not very eco friendly. On check out, the customers in front got, how was your stay? What was your favourite thing you did? I didn't even get a hello, all he said was this is your void receipt.
Stayed 3 nights in Aug 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities
Honestly I was a bit scared because of bad reviews but for the price I had an amazing experience, spacious room, helpful staff (24 hours), good location and yes it was dated and wasn’t the best looking room but I’d say great value for money.
Stayed 4 nights in Aug 2024