8/10 Good
Elisa
Business traveller
31 Oct 2024
Liked: Cleanliness
I chose this hotel primarily because it is close to the airport and offers a free shuttle service. When I had checked in and mentioned to the front desk about the time I would need a ride to the airport (7:30am), I was informed that the shuttle service is only offered as of 9am. This was not indicated anywhere.
The following morning when I spoke to another front desk agent, she claims that on Expedia, details about the shuttle service is unavailable, but it is on their website. However, when I checked their website, it doesn't say anywhere that the shuttle service starts at 9:00am.
Eventually, I decided to wait since my flight was delayed but it was almost 9:10 and still no driver. The receptionist was on the phone. I just gestured to her that I will be taking an uber.
Elisa
Stayed 1 night in Oct 2024