See all properties

Best Western London Heathrow Ariel Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Best Western London Heathrow Ariel Hotel

Front of property
Lobby sitting area
Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board
Daily buffet breakfast (GBP 15.95 per person)
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
118 Bath Road, Hayes, England, UB3 5AJ
  • Airport Bowl
    ‪2 min walk‬
  • London Motor Museum
    ‪4 min drive‬
  • Stockley Park
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 23.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking

  • 20.14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 23.1 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

  • 13.5 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior

ibis London Heathrow Airport

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
3.9 out of 5, Good, (2372)
The price is €78
for 1 room
includes taxes & fees
19 Feb - 20 Feb
ibis London Heathrow Airport

About this property

Best Western London Heathrow Ariel Hotel

Hayes hotel in Heathrow Villages with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and a business centre.
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Best Western London Heathrow Ariel Hotel. During your stay, you'll be close to Twickenham Stadium. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at The Junction Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests speak favourably about the value of their stay and the proximity to the airport
  • 13 minutes by car from Windsor Castle and 12 minutes from Royal Botanic Gardens, Kew
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 355 square feet (33 square metres) and includes a conference centre. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Best Western London Heathrow Ariel Hotel. Parking is available for a fee.

This 4-star Hayes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
The Junction Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Arabic, English, Hindi, Polish, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (355 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Self-parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 499 out of 1415 reviews
Rating 8 - Good. 448 out of 1415 reviews
Rating 6 - Okay. 242 out of 1415 reviews
Rating 4 - Poor. 116 out of 1415 reviews
Rating 2 - Terrible. 110 out of 1415 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

SHERRIDAN T

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2024

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing noted.
Stayed 1 night in Oct 2024

10/10 Excellent

Faith E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

paul, Venice, FL

Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay near the airport. Friendly staff. Good food and drink
Stayed 1 night in Nov 2024

4/10 Poor

NICHOLAS

Liked: Cleanliness, property conditions & facilities
As an inexpensive hotel in close geographic proximity to the airport, this Best Western's fine. The problem is that getting from the airport to the hotel's incredibly complicated and difficult, and the hotel did nothing to give me information before the trip. It turns out that there's no simple shuttle running every few minutes, there's a paid bus with a limited schedule. If I'd known beforehand, I could've planned accordingly or even just pulled pounds out of an ATM and gotten a taxi, but I never received any information or instructions before my trip. Airport staff tried to help but had limited/contradictory information. I took the subway from Heathrow to the West Side in my '22 trip in less time than it took me to get 2-3 miles from airport to this hotel after arriving a little before 21:00 on 11/1/'24. Also, breakfast doesn't start until 7:00 (at least on Sunday I departed), which seems weird for an airport hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Greg

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down hotel. Terrible food. Got sick from what was called lasagna
Stayed 4 nights in Oct 2024

8/10 Good

Israel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value-cost.
Stayed 1 night in Nov 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the price, close to the airport, very friendly staff, recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Olubunmi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

keiron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to local transport to Heathrow.The bus stop was outside.Macdonalds a short walk.
Stayed 1 night in Oct 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Oct 2024

10/10 Excellent

SHUAI

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service
Affordable
Stayed 1 night in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk were helpful, friendly. Comfortable bed. Good restaurant. Will return on another occasion.
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and cheerful
Used for a stop over prior to travelling to Heathrow. Well serviced by bus. In fact dramaless travel if you are on a budget.
Stayed 1 night in Oct 2024

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay
Stayed 2 nights in Oct 2024

8/10 Good

Mfanafuthi

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

8/10 Good

Kaaren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this hotel was a great option and I’m very glad I stayed here. It was in a convenient location, quiet, and had everything I needed to enjoy my stay. I will be staying here again in the future. I just wish there was a gym on site.
Stayed 8 nights in Oct 2024

2/10 Terrible

Tyrel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel is really nice for the price and location. Airport Shuttle for £8. You pay the driver in the morning with card or cash. The driver took me despite my reservation not going through. The lobby was nice and no issues with the room. The heated towel rack was a nice surprise. However, I was scammed on the breakfast. When I checked in I was given the option to purchase breakfast, which was odd because usually it’s complimentary but regardless I opted to purchase it. I was told it was a sit down service with a full menu and the cost was £12.50, which was over $20 by the time my bank added the international transaction fee. The next morning I come down for breakfast and it’s not sit down, it’s a buffet style with very little options. They have two types of eggs, hash browns, beans, sausages, ham and some other odds and ends. There was also juice and coffee but again, NOT a sit down with a full menu as I was told. I asked for a refund and was refused. This place should be embarrassed for scamming guest into purchasing a breakfast that should be complimentary.
Stayed 1 night in Oct 2024

4/10 Poor

Harold

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good place to stay the night before catching a flight out of Heathrow. Not fancy, but pleasant and the bus stops just a little way down the road. Thanks.
Stayed 1 night in Aug 2024

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024