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Best Western London Heathrow Ariel Hotel

4.0 star property

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Front of property
Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board
Daily buffet breakfast (GBP 15.95 per person)
Lobby sitting area
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
118 Bath Road, Hayes, England, UB3 5AJ
  • Airport Bowl
    ‪2 min walk‬
  • Stockley Park
    ‪6 min drive‬
  • Twickenham Stadium
    ‪13 min drive‬
  • London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 23.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking

  • 20.14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 23.1 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

  • 13.5 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Front of property

ibis London Heathrow Airport

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
3.9 out of 5, Good, (2459)
The price is €67
for 1 room
includes taxes & fees
1 Apr - 2 Apr
ibis London Heathrow Airport

About this property

Best Western London Heathrow Ariel Hotel

Hotel in Hayes with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and a business centre.
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Best Western London Heathrow Ariel Hotel. During your stay, you'll be close to Twickenham Stadium. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at The Junction Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests speak favourably about the value of their stay and the proximity to the airport
  • 13 minutes by car from Windsor Castle and 12 minutes from Royal Botanic Gardens, Kew
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 355 square feet (33 square metres) and includes a conference centre. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Best Western London Heathrow Ariel Hotel. Parking is available for a fee.

This 4-star Hayes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
The Junction Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Arabic, English, Hindi, Polish, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (355 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Self-parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 502 out of 1439 reviews
Rating 8 - Good. 460 out of 1439 reviews
Rating 6 - Okay. 250 out of 1439 reviews
Rating 4 - Poor. 117 out of 1439 reviews
Rating 2 - Terrible. 110 out of 1439 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Mauro

Stayed 1 night in Nov 2024

10/10 Excellent

JULIME, MIAMI

Stayed 2 nights in Nov 2024

6/10 Okay

Richard, Nottingham

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Small rooms but clean
Stayed 1 night in Dec 2024

10/10 Excellent

Jared

Liked: Staff & service
Customer service was outstanding, staff went out of there way to help me find a electric adapter for a medical device
Stayed 1 night in Dec 2024

10/10 Excellent

Binh

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
quite and convenient to the airport.
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Liked: Room comfort
Affordable and convenient
Very affortable and convenient for Heathrow t2 and 3. Easy and cheap to get to and from hotel on public buses
Stayed 1 night in Dec 2024

10/10 Excellent

Jasmeet

Liked: Amenities
Good
Stayed 1 night in Oct 2024

8/10 Good

Greg

Liked: Staff & service, property conditions & facilities, room comfort
Good value airport hotel
It's an airport hotel so expectations not high but very good value for money. Breakfast was ok. Don't use hoppa bus to get there. Use London buses for a quarter of the prices
Stayed 1 night in Dec 2024

10/10 Excellent

Alison, Swansea

Travelled with family
Liked: Cleanliness, amenities
Ideal for terminal 2 and 3 parking. Would definitely use again
Stayed 1 night in Nov 2024

6/10 Okay

Kathiana

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was really nice , but Hotel conditions is really old and cracked
Stayed 1 night in Dec 2024

8/10 Good

Martin

Close to airport and relatively inexpensive
Stayed 1 night in Dec 2024

8/10 Good

Ronald

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
out of date hotel only stay for a night
old hotel needs updating. first room they gave me the water only stayed on burning hot.we had to swap rooms other room was good but bed sunk in
Stayed 1 night in Dec 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service
Convenient to airport and public transit. Economy hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
Showing its age a little. Breakfast was good.
Stayed 1 night in Dec 2024

4/10 Poor

Novelyne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not very friendly and came off aggressive and confrontational. Rooms were quite old and very thin walls, can hear everything from the hallways / next door
Stayed 2 nights in Dec 2024

10/10 Excellent

Dennon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good a must try on your list 🙂
Stayed 6 nights in Nov 2024

6/10 Okay

Leslie

Liked: Staff & service
Disliked: Property conditions & facilities
Too old
Stayed 1 night in Dec 2024

10/10 Excellent

Dennon

Liked: Cleanliness, staff & service, amenities
Love it....
Stayed 2 nights in Dec 2024

8/10 Good

Patience

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stopover
Short overnight stay. It was great to walk into a room that was nice and warm after getting off a 12hr flight on a freezing December evening. Room was comfortable, warm shower and staff were polite and professional. Price was very reasonable for Heathrow Hotel Hoppa leaves from the hotel next door( 3min walk away)
Stayed 1 night in Dec 2024

10/10 Excellent

Tal

Stayed 1 night in Nov 2024

8/10 Good

Zenonas

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy neighbour
Noisy. Could hear neighbour talk on the phone at 6am.
Stayed 2 nights in Nov 2024

8/10 Good

Olufemi

Liked: Cleanliness, staff & service, property conditions & facilities
Apt location with a bus stop just right there!!!
Stayed 3 nights in Nov 2024

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was fine ,far away from Central London but transportation was close by .I had no idea I had to ask to get the room cleaned ,however the towels didnt look clean ??
Stayed 3 nights in Dec 2024