Best Western Mornington Hotel London Hyde Park

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Mornington Hotel London Hyde Park

Suite, 1 Queen Bed, Non Smoking (with Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds
Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds
Bar (on property)
Bar (on property)
Daily to-go breakfast (GBP 35 per person)

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
12 Lancaster Gate, London, England, W2 3LG
  • Kensington Gardens
    2 min walk
  • Hyde Park
    5 min walk
  • Paddington Central
    13 min walk
  • London (LHR-Heathrow)
    37 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Executive Room, 1 Queen Bed, Non Smoking

  • 15.5 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Executive Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Single Bed, Non Smoking

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Best Western Mornington Hotel London Hyde Park

Victorian London hotel in London City Centre with a fitness centre
This smoke-free hotel features a fitness centre, a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and a business centre.
Best Western Mornington Hotel London Hyde Park offers 70 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Best Western Mornington Hotel London Hyde Park's great location gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Free WiFi in public areas, a gym and a bar are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Kensington Gardens and 5 minutes on foot from Hyde Park
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 258 square feet (24 square metres) and includes a conference centre. A fitness centre, a library, and multilingual staff are also featured at the business-friendly Best Western Mornington Hotel London Hyde Park.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:30 AM to 11 AM.
24-hour room service is available.

Languages

English, Estonian, French, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Breakfast to-go available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 35 per person
  • A bar/lounge

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (258 square foot of space)
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 35 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Hotel Mornington
Best Western Mornington
Best Western Mornington Hotel
Best Western Mornington Hotel London
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Hotel Best Western Mornington
Mornington Best Western
Mornington Hotel
Mornington Hotel Best Western
BEST WESTERN Mornington Hotel London, England
Best Western Mornington Hotel Hyde Park
Best Western Mornington London Hyde Park
Best Western Mornington Hyde Park
Mornington London Hyde Park
Best Western Mornington Hotel London Hyde Park Hotel
Best Western Mornington Hotel London Hyde Park London
Best Western Mornington Hotel London Hyde Park Hotel London

Best Western Mornington Hotel London Hyde Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 350 out of 1000 reviews" "
Rating 8 - Good. 344 out of 1000 reviews" "
Rating 6 - Okay. 158 out of 1000 reviews" "
Rating 4 - Poor. 79 out of 1000 reviews" "
Rating 2 - Terrible. 69 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

June

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Erin

Liked: Cleanliness, amenities
Solo traveler here to give honest review! Pros: great location (tube: 5 mins to Lancaster Gate, 10 to Paddington - connects to Heathrow Express), lots of restaurant options, great breakfast buffet daily, nice lobby/bar area, willing to upgrade and check in early if available (sign up for BW rewards beforehand!). Cons: the construction going on next door starts at 8am, sound travels in this building so bring earplugs and download a good sound app if you plan to sleep in. No outlet in bathroom, housekeeping sometimes replaced your washcloths and toilet paper and sometimes didn't. A/C controlled by front desk. If you want it to circulate fan air, ask them to turn it on.
Stayed 6 nights in Aug 2024

6/10 Okay

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very good location unfortunately room was cold and a strange buzzing gave us a disturbed sleep but the staff were excellent and the breakfast great
Stayed 2 nights in Aug 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location to Hyde Park and 2 tube stations (Lancaster Gate and Paddington). Close to restaurants and a good coffee shop right inside the gate of Hyde Park. We enjoyed that the area was peaceful to come back to after long days of sightseeing. Front desk staff was hit or miss, some being exceptionally helpful and nice, while others were not. Housekeeping staff was very nice and accommodating. We stayed in an executive suite. Though not large it was sufficient for the three of us. My only complaint would be the ac was not efficient at all. Fortunately, we were gone in the daytime when it was at its hottest. We were able to open the only window to cool things off at night. Overall, a good stay and would definitely recommend the area.
Stayed 6 nights in Aug 2024

6/10 Okay

Adam

Liked: Staff & service
We stayed there for one night, it was alright, room was small and very tired.
Stayed 1 night in Aug 2024

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly, professional, and helpful. The hotel was in great location near Hyde Park, which made seeing nearby sights simple to walk to. The breakfast option is highly recommended, as it was a great way to start the day.
Stayed 4 nights in Aug 2024

10/10 Excellent

Shamsuddin

Liked: Staff & service, property conditions & facilities
The location was good, but the overall set up inside the hotel was not something I’m used to for Best Western
Stayed 1 night in Jul 2024

10/10 Excellent

Chloe

Stayed 1 night in Jul 2024

6/10 Okay

Raheem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
everything was okay but they did not had cold water in shower or basin sink complained it twice opened the taps for long long time but nothng happened whatever way u opened the tap the water was steamy boiling hot
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and very comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Mandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Lancaster Catherine is five mins from the hotel so very convenient. We had a twin room which had two comfy beds and great pillows. The room was super clean. Bathroom hah rituals products. Only issue was the water pressure in the shower which wasn’t the best but we managed. Staff were so friendly and helpful too. Would stay again and recommend.
Stayed 1 night in Jul 2024

8/10 Good

Josie

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Piyush, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The metro is nearby, their breakfast is fabulous (smoked salmon, cheese, croissants, scrambled eggs, coffee, juice and more), staff is friendly. Our room was clean and quiet.
Stayed 3 nights in Jul 2024

8/10 Good

Jon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel is perfect location for Hyde Park and Paddington. The hotel is friendly, rooms ok size and reasonable prices. The hotel always seems to be warm, we stayed previously as the breakfast area was extremely hot so we didn’t venture this time. Rooms have AC but again we’re still warm.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service
it was very hard to find because of construction in the area - had to drive around 3 times and then call them
Stayed 2 nights in Jun 2024

8/10 Good

CAROLE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location for our concerts in Hyde Park. Nice room, we knew it was going to be small but it had everything we needed. Pleasant staff. All round good choice for the events we were going to. Would recommend and re-visit.
Stayed 2 nights in Jul 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Carolyn

Liked: Staff & service
Great location, but small room and neighbor noises
I liked the location and it's a neat building but it's rather convoluted to get to your room. The bathroom was quite small and I had to step over a big block to get in and out. Big tripping hazard. As others have stated, the walls and floors are thin and you hear every creak of the floor above you. I also heard my neighbor's movements. And I am sure they heard me. There was also a bit of noise from the neighboring pub. Running the AC helped drown out some of the noises.
Stayed 1 night in Jul 2024

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service could have been improved
Check in very slow and room wasn’t ready at 2pm. One of the reception staff looked bored and uninterested. The other one was fine.
Stayed 1 night in Jul 2024

2/10 Terrible

Steve

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Two night uncomfortable stay.
The room we had was so small the double bed was pushed into a corner against the wall, hence you could not get out of bed unless your partner moved first. Very disrupted nights sleep. When we asked to move room, reception said they had no other rooms. Evertime I asked to speak to a manager.he was either in a meeting or not available.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
All good apart from noise of people in room above, walking about all the time
Stayed 1 night in Jul 2024

6/10 Okay

Matt

Stayed 1 night in Jun 2024

4/10 Poor

Leah

Liked: Cleanliness
Disliked: Staff & service
Avoid
Overlooking a wall so no view whatsoever and made room incredibly dark (room 201). Terrible air conditioning unit outside which was loud all night. Room right next to the lift so could hear it going up and down all night and people talking. Asked within 30 mins of check in to be moved and was told only other room was a smaller room underground. No attempt to make changes. Very disappointing stay. Room inside was pleasant and had everything we needed. Just a shame about its location considering we booked 6 months before our stay and wasn’t cheap.
Stayed 2 nights in Jun 2024