Canopy by Hilton London City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Canopy by Hilton London City

Bar (on property)
Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains
49-inch Smart TV with digital channels, TV
Lobby
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
11-15 Minorities St, London, England, Ec3N 1AX
  • The Gherkin
    6 min walk
  • Tower of London
    7 min walk
  • Liverpool Street
    8 min walk
  • London (LHR-Heathrow)
    58 min drive

Room options

Junior Suite, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, 1 King Bed (Connecting Rooms)

  • 53 sq m
  • Sleeps 5
  • 1 King Bed

Suite (Peloton Wellness)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Premium Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Single Beds, Accessible

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Canopy by Hilton London City

Eco-certified London hotel in London City Centre with a 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room and concierge services are on-site.
Canopy by Hilton London City offers 340 air-conditioned accommodations with laptop-compatible safes and espresso makers. 49-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at Canopy by Hilton London City gets high marks from our customers. During your stay, you're just a quick walk from Tower of London. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the overall condition of the property and the clean guestrooms
  • Within a 10-minute walk of Tower of London and Liverpool Street
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Canopy by Hilton London City.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Canopy by Hilton London City has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 24 per person
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 40.00 per pet, per week
  • Only dogs are allowed
  • Weight limit: 75 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 24.00 per person
  • Pet fee: GBP 40.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton London City Hotel
Canopy by Hilton London City London
Canopy by Hilton London City Hotel London

Canopy by Hilton London City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 558 out of 766 reviews" "
Rating 8 - Good. 142 out of 766 reviews" "
Rating 6 - Okay. 38 out of 766 reviews" "
Rating 4 - Poor. 10 out of 766 reviews" "
Rating 2 - Terrible. 18 out of 766 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for the City. Roof bar views are stunning.
Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Stayed 2 nights in Aug 2024

6/10 Okay

Pradeep

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Not recommended to stay
Air conditioniywas not working… very hot and was sweating whole night… could not sleep… Wi-Fi was not working Absolutely pathetic experience and very expensive… Zero value for money Would not stay again
Stayed 1 night in Aug 2024

8/10 Good

nora

Liked: Cleanliness, staff & service
The room is good size, if you can provide robes and night stand with drawers, it would be better
Stayed 7 nights in Aug 2024

10/10 Excellent

Varun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cool hotel. The vibes are great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amit

Business traveller
Liked: Cleanliness, staff & service
Quality is going down.
Tv remote was broken. Tried to turn on the tv and then it was not connected to any source so mo tv channels were available. The plug of the iron was broken. Quality of the breakfast has also deteriorated.
Stayed 4 nights in Aug 2024

10/10 Excellent

Cecelia

Travelled with partner
Liked: Property conditions & facilities
Liked all the amenities including breakfast, good coffee and biscuits, and toiletries, and helpful staff. I would definitely stay here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really friendly. Lovely room. For £200 per night I thought good value. No regrets
Stayed 1 night in Aug 2024

10/10 Excellent

Cox

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Fully recommended ❤️
Stayed 1 night in Aug 2024

10/10 Excellent

Maleka, fountain hils

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 2 nights in Aug 2024

8/10 Good

Another

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Brand new hotel with well designed rooms and attractive decor. Loved the suitcase bench inside the door and the overall interior design. Room size nice and big!
Stayed 1 night in Aug 2024

8/10 Good

Wilhelmina

Stayed 4 nights in Jul 2024

10/10 Excellent

SIOBHAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Penelope

Business traveller
Disliked: Staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Ricardo

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not good
Stayed 2 nights in Jul 2024

10/10 Excellent

Eduardo

Stayed 3 nights in Jul 2024

10/10 Excellent

Maribeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is gorgeous! The staff is helpful and kind. This was such a pleasant experience! Highly recommend!!
Stayed 3 nights in Jul 2024

8/10 Good

theresa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities and good location; excellent staff
Stayed 5 nights in Jul 2024

6/10 Okay

Valentine, Brookhaven

Stayed 9 nights in Jul 2024

6/10 Okay

Shena

Business traveller
Average hotel
The hotel as no drive through to drop of passengers, u have to get off on a busy Main Street with your bags, no luggage trolley etc or anyone to assist u. Not sure Wht was going on, there was people everywhere @ the reception sleeping on the couches etc. Very unprofessional, no uniform etc, u cannot tell the guest apart from workers. The Bathroom was very very untidy. This is a 4star hotel, they don’t even provide u shower cap or a bottle of water etc. The breakfast was a good variety too choose from. It is not central to any attractions etc.?
Stayed 1 night in Jul 2024

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 2 nights , solo - the hotel is very modern, all the staff were super friendly, rooms are clean and smelling good. The rooftop bar was a vibeee, the views from there were so beautiful 10/10, just book it!! ;)
Stayed 2 nights in Jul 2024

8/10 Good

Andres

Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Stayed 2 nights in Jul 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel!
Awesome stay. Was there for my wife's 40th birthday. Hotel staff were attentive, professional and super capable. The room has an incredible view of the sky scrapers- they were within touching distance! Great stay, thank you! The only downside was the rooftop bar, which I understand is independent from the hotel. Staff were rude and condescending.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gurleen

Excellent location, clean amd large room.
Stayed 3 nights in Jul 2024