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Chelsea Cloisters

3.5 star property

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Lobby
Penthouse | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Studio, 1 Double Bed | Individually decorated, individually furnished, desk, iron/ironing board
Flat-screen TV
Exterior

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Kitchen
  • Dryer

Explore the area

Map
Sloane Avenue, London, England, SW3 3DW
  • Natural History Museum
    ‪10 min walk‬
  • Hyde Park
    ‪16 min walk‬
  • Royal Albert Hall
    ‪18 min walk‬
  • London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed | Individually decorated, individually furnished, desk, iron/ironing board

Studio, 1 Double Bed

  • 20 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Bedroom Apartment (1 double bed and 1 sofa bed)

1 Bedroom Apartment (1 double bed and 1 sofa bed) | Individually decorated, individually furnished, desk, iron/ironing board

1 Bedroom Apartment (1 double bed and 1 sofa bed)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

Individually decorated, individually furnished, desk, iron/ironing board

2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

  • 65 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Executive Studio

Individually decorated, individually furnished, desk, iron/ironing board

Executive Studio

  • 22 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse

Penthouse | Individually decorated, individually furnished, desk, iron/ironing board

Penthouse

  • 75 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Similar properties

Bar (on property)

Copthorne Tara Hotel London Kensington

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
3.7 out of 5, Good, (3214)
The price is €109
for 1 room
includes taxes & fees
24 Mar - 25 Mar
Copthorne Tara Hotel London Kensington

About this property

Chelsea Cloisters

Aparthotel with 2 restaurants, a short walk to Victoria and Albert Museum
This smoke-free aparthotel features 2 restaurants, 2 bars/lounges and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include a washer/dryer, free WiFi and a coffee/tea maker. Housekeeping is available once per stay.
Chelsea Cloisters offers 250 accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Housekeeping is provided once per stay.

Our customers tell us they can't get enough of Chelsea Cloisters's great location. During your stay, you're just a quick walk from Victoria and Albert Museum. Features include free WiFi in public areas, plus 2 restaurants and 2 bars. This comfortable aparthotel has 250 apartments over 9 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer and a flat-screen TV
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Victoria and Albert Museum and Sloane Square
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Chelsea Cloisters. For a fee, parking is available.

This 3.5-star London aparthotel is smoke free.

Chelsea Cloisters has 2 restaurants on site.

Languages

Arabic, English, French, Greek, Italian, Japanese, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 45 per day)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • 2 bars/lounges
  • 2 restaurants

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (once per stay)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 250 units
  • 9 floors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 45.00 per day
  • Crib (infant bed) fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Chelsea Cloisters
Chelsea Cloisters Apartment
Cloisters Chelsea
Chelsea Cloisters Hotel London
Chelsea Cloisters London, England
Chelsea Cloisters Hotel London
Chelsea Cloisters London
Chelsea Cloisters London
Chelsea Cloisters Aparthotel
Chelsea Cloisters Aparthotel London

Chelsea Cloisters Reviews

Reviews

6.8
Rating 10 - Excellent. 447 out of 2260 reviews
Rating 8 - Good. 777 out of 2260 reviews
Rating 6 - Okay. 509 out of 2260 reviews
Rating 4 - Poor. 280 out of 2260 reviews
Rating 2 - Terrible. 247 out of 2260 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So the overall stay was pretty good and was impressed with there cleanliness and front desk staff. The only issue we had was that room was very warm and only had a fan to use for keeping us cool. But opening the windows helped immensely so wasn't really much of an issue after that!! We will definitely be coming back to Chelsea Cloisters and highly recommend them to anyone staying in the South Kensington area!!
Stayed 3 nights in Dec 2024

8/10 Good

carrie

Liked: Cleanliness
A good find at a reasonable price. Stayed for a week in a kitchenette studio which was great, clean and modern. Not sure of the set up - are the apartments individually owned? I did not mind occasional cleaning service as did my own laundry in unit. Construction noise during the day, otherwise quiet. Perfect location.
Stayed 8 nights in Nov 2024

8/10 Good

Danny

Travelled with family
Liked: Cleanliness
There are only two very small and very slow lifts serving this large property. Be prepared to wait for the lifts or walk a lot of stairs.
Stayed 1 night in Dec 2024

6/10 Okay

NOAH

Liked: Cleanliness, amenities
Hotel gave us a great cost effective option for traveling to london with kids. It was listed as a 3.5 star but we gave it a chance because the price point for a two bedroom was the same as for a more luxurious 1 bedroom. It worked well for us but there were a number of things that make the 3 star rating valid. 1. We had one of the biggest rooms on the floor but it was still micro efficiency. 2. The heat was radiant thoughout the building and tough for them to regulate. It got really warm at night even with the windows open. 3. There were two main elevators with fairly small cars. One was broken the entire week of our stay with no signs that it was being worked on. Hotel is too big to only have one small car. We normally walked the 4 flights of stairs. 4. It was great to have a combo washer dryer, but the dryer really didnt work. Clothes still came out damp and needed to be hung up. 5. General maintenance like cracked tiles in the kitchen, water damage to the trim and wooden fixtures in the bathroom and some mildew on the ceiling above the shower. The staff was friendly though, and the other residents were super quiet. Like. amazingly quiet for being in a hotel in the city and sleeping with the windows open. The location was ideal too. So many things nearby to see and just a short walk to the south kensington tube staition. Over all im happy that we stayed here but there is room for improvement.
Stayed 7 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Good unfortunately there was work going on outside our room in the road so very noisy
Stayed 2 nights in Nov 2024

6/10 Okay

Kim

Business traveller
Liked: Room comfort
Good location, needs attention to the details
Good location. Front desk staff were helpful. Bedrooms are small. There was no curtain in one of the bathrooms so the builders opposite could see anyone in there. There was bad condensation problem with mold on the windows. Housekeeping did a good job cleaning when we complained. There was no long hanging in the wardrobes nor any coat hooks. The kitchenette was sparsely equipped. There was a microwave oven, but it lacked the convection function needed to heat many ready meals supplied in foil trays. Two of the three lifts were out of order for the duration of my stat and the one working one was very slow. The street noise was very loud in the evenings.
Stayed 4 nights in Nov 2024

8/10 Good

Peter

Business traveller
Liked: Room comfort
Tired but functional
The facilities were tired, paint peeling in the bathroom, impossible to read the controls on the oven, room was very cramped Bed was very comfy
Stayed 2 nights in Nov 2024

10/10 Excellent

Dr Stephen

Liked: Cleanliness, property conditions & facilities
8 day stay on a carryon enabled by wash facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Michael

Travelled with partner
Disliked: Property conditions & facilities
The property is old and very noisy on the street side. There is bad mould in the bathroom and the floor next to bath in the bedroom has sunken away from dampness. However it was clean and kitchen and washing machine worked well. Staff isn’t particularly helpful or friendly. Great location to see London from. Bicycle hire right outside.
Stayed 4 nights in Oct 2024

2/10 Terrible

Perry

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting condition of unit, mould and putrid condition of bathroom and walls and floors
Stayed 4 nights in Oct 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay very much. Second visit. Hope to see you next year!
Stayed 2 nights in Oct 2024

8/10 Good

K M R

Travelled with family
Liked: Cleanliness, room comfort
Good value for money
Stayed 1 night in Oct 2024

6/10 Okay

K M R

Disliked: Cleanliness
I was on the ground floor and it is noisy
Stayed 1 night in Oct 2024

6/10 Okay

Rosanna

Travelled with family
Disliked: Cleanliness
Was a bed for the night in a central location, but the apartment was dated the bathroom smelt of damp. The pictures online felt like false advertising, the apartments need a refresh Was apprehensive from the reviews as was very 50:50 If you just want somewhere central and cheep book it but if you want somewhere clean and nice I wouldn’t
Stayed 2 nights in Oct 2024

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
4 stars
Stayed 6 nights in Oct 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, room comfort
Convenient and safe hotel
I was helping my daughter move into an apartment in Chelsea so this location was ideal. Close to supermarkets, pharmacies, South Kensington station very close, Lots od restaurants and easy to get anywhere. The building is old- 1930s but rooms were nicely renovated. I needed to open my window for air circulation and the noise of the street and a crossing sign were present until later evening. Internet was included not extra as I had read in prior reviews. Staff is very nice. Building is clean but just older carpets in main areas etc… Overall great stay.
Stayed 8 nights in Oct 2024

10/10 Excellent

Alx

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location, most staff and general vibe
Stayed 1 night in Oct 2024

8/10 Good

Marty

Liked: Cleanliness, room comfort
Tiny flat, HUGE warm welcome.
We were going to a gig at the RAH and wanted somewhere close. Stays in Chelsea are not cheap, but this was great. A lil ‘flat’ with cosy bed and a lovely anniversary welcome with Prosecco, chocolates and even rose petals! Very sweet and lovely. Well done fab staff at Chelsea Cloisters.
Stayed 1 night in Oct 2024

8/10 Good

Victoria

Travelled with partner
Liked: Amenities
Clean, useful kitchen & laundry, as expected. Hard bed, awkwardly small room. Would stay here again if I needed to be in Chelsea.
Stayed 9 nights in Oct 2024

6/10 Okay

Michelle

Travelled with group
Liked: Cleanliness, amenities
When we arrived there was no heating (14 degree day in Oct). Staff were wonderful and found a heater before the heating was finally turned on the following day. We were on the first floor, which was just as well as there was only 1 lift that seemed to be on perpetually on level nine. Anyone on levels 2 to 8 had my sympathy as I took the stairs. Oddly there was only 1 key for 2 people in a 2 bedroom apartment so we had to keep that in mind when we went out separately. The rooms were clean but needed a refresh, there was a leak from the upstairs bathroom that was evident on the wall of one of the bedrooms. The furishing wes comfortable if a little oversized for the room sizes. The front desk staff were amazing, very helpful and responsive.
Stayed 4 nights in Oct 2024

8/10 Good

Nobutoshi

Liked: Cleanliness, property conditions & facilities
The room was clean.
Stayed 6 nights in Sep 2024

6/10 Okay

Savita

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The apartment was in need of renovation. There were two main problems in addition to broken wooden floorboards, the heating did not work and the bathtub had no safety mat or any thing to hold on to. When I asked about the heating the person behind the desk at reception was quite rude.
Stayed 7 nights in Sep 2024

10/10 Excellent

James, Costa Mesa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location to walk to museums. Appreciated the kitchenette and washer/dryer in the room. Room was clean and spacious for London.
Stayed 2 nights in Oct 2024

8/10 Good

Raeanne

Travelled with group
Liked: Cleanliness, room comfort
Great location! Close to the Tube and restaurants.
Stayed 6 nights in Sep 2024

10/10 Excellent

Doug

Business traveller
Liked: Cleanliness, room comfort
Great stay, not too far from tube station, good conveniences close by, very affordable
Stayed 6 nights in Sep 2024