See all properties

citizenM London Victoria Station

4.0 star property

Choose dates to view prices

Photo gallery for citizenM London Victoria Station

Exterior
Point of interest
Interior
Property amenity
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Buckingham Palace
    ‪11 min walk‬
  • Big Ben
    ‪20 min walk‬
  • London Eye
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

King Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

  • City view
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Hotel Riu Plaza London Victoria

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (2212)
The price is €335
for 1 room
includes taxes & fees
13 May - 14 May
Hotel Riu Plaza London Victoria

About this property

citizenM London Victoria Station

Property with a 24-hour business centre, near Buckingham Palace
Along with a restaurant, this smoke-free property has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. All 226 rooms boast iPads, and offer pillowtop beds and iPod docking stations. Premium bedding and rainfall showerheads are standard, as are Smart TVs with digital channels. Housekeeping is available on request.
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the comfortable rooms at citizenM London Victoria Station. During your stay, you're just a quick walk from Apollo Victoria Theatre. Features include free WiFi in public areas and a free manager's reception, plus a restaurant. Built in 2022, this upmarket property has 226 rooms over 9 floors. IPads and pillowtop beds are available in all rooms.
  • Air-conditioned accommodations with pillowtop beds, iPads and iPod docking stations
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and multilingual staff
  • Guests really like the accommodation for the cleanliness, overall comfort and comfy beds
  • Just a 4-minute walk from Victoria Station Travel Information Centre and 11 minutes on foot from Buckingham Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in common area, and a front desk safe.

This 4-star London property is smoke free.

The property hosts a free manager's reception daily.
CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
CanteenM – This bar specialises in vegetarian cuisine and only serves light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Guests will receive an access code. Guests are recommended to download the property's CitizenM mobile app before check-in.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1341 out of 1757 reviews
Rating 8 - Good. 313 out of 1757 reviews
Rating 6 - Okay. 64 out of 1757 reviews
Rating 4 - Poor. 20 out of 1757 reviews
Rating 2 - Terrible. 19 out of 1757 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff very friendly, room clean and comfortable, great location for access around London.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kryzia L

Stayed 5 nights in Jan 2025

10/10 Excellent

KAREN

Stayed 2 nights in Jan 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent weekend break

Great weekend stay, complimented by the friendly and helpful staff from booking in to the cocktails being made. Definiely recommend. Also great location for getting around London.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Fantastic hotel, great location for access to bus,train and underground. Staff welcoming and friendly. Will definitely come back again
Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in London

Great staff, always willing to help. Rooms are smaller, but very functional and having all controls on iPad is great.
Stayed 4 nights in Jan 2025

4/10 Poor

MR F P

Stayed 1 night in Jan 2025

10/10 Excellent

Harmony

Stayed 3 nights in Jan 2025

4/10 Poor

Przemyslaw

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

They reject your parcels!!

Hotel is clean and modern but what was disappointing is the management. They rejected three of my parcels which arrived shortly before my stay. Small, nothing extraordinary. They quoted space yet the stockroom was nearly empty. It caused me a lot of hassle including chasing up refunds from suppliers plus I ended up not getting the items I really needed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

Loved the overall feel of the place. The staff was super friendly, and helpful
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money and great location.Fab decor!

Extremely clean and modern. Love the decor in the room and the reception/bar area. Staff were lovely.4G reception v poor. iPad in room useful but bit time consuming. Turned room temperature up and fan down but room still felt cold. Black out blinds were fab. Bed really comfy but pillows not very good (all 4 were the same) so have a stiff next after stay. Breakfast very expensive so didn’t bother but latte very good. Reasonably priced and a great location. Will stay again
Stayed 3 nights in Jan 2025

10/10 Excellent

whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place - Great Room

The stay was great. Nice room, comfy bed. Would stay here again. Rooms are small but efficient. If you travel heavy - large suitcases - you will have issues. But that’s on you. The hotel is new, quiet, and well situated. The tube and Victoria Station are near by.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the citizenm. It was clean, quiet, and conveniently close to Victoria Station. There is a lot within a 5 minute walk from the hotel. My only complaints are minor, if you’re North American, you’ll probably find the rooms small, but that’s the status quo for hotel rooms in London within a reasonable price point for most solo travellers.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rodney

Stayed 1 night in Jan 2025

10/10 Excellent

Nicola, Farnborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly service and great that you can leave your luggage before you check in and when you check out. We arrived early and as there was a room available checked in straight away,
Stayed 1 night in Jan 2025

10/10 Excellent

thomas

Stayed 2 nights in Jan 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Carmela, longwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near tube system
Stayed 5 nights in Jan 2025

10/10 Excellent

Jon

Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to stay in. A lot of the attractions were within walking distance. Very modern rooms. The only con is that the rooms are so small that one person has to crawl over the other person to get into the bed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice vibe, with an attentive staff. Don't miss the amazing breakfast -- not just classic English, but everything from fresh guacamole and terrific scrambled eggs, to smoked salmon, great croissants, and fresh London bagels. Terrific stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern with welcoming staff
Stayed 1 night in Jan 2025

8/10 Good

Cecillia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025