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Colonnade Hotel London

4.0 star property

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Photo gallery for Colonnade Hotel London

Exterior
Reception
Junior Suite | Premium bedding, in-room safe, desk, blackout curtains
Lobby lounge
Balcony view

Reviews

5.6 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
2 Warrington Crescent, Little Venice, London, England, W9 1ER
  • Paddington Central
    ‪10 min walk‬
  • Lord's Cricket Ground
    ‪14 min walk‬
  • Kensington Gardens
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Single Room

Single Room | Private kitchen | Coffee/tea maker

Single Room

  • 4 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Club Room

Club Room | Premium bedding, in-room safe, desk, blackout curtains

Club Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, desk, blackout curtains

Classic Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, desk, blackout curtains

Suite

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Economy Double Room, 1 Double Bed

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, blackout curtains

Junior Suite

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Colonnade Hotel London

Victorian hotel with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a meeting room.
Colonnade Hotel London offers 43 accommodations with iPod docking stations and a safe. Beds feature premium bedding. 28-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Colonnade Hotel London. During your stay, you'll be within walking distance of Hyde Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Polo Terrace
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and multilingual staff
  • Just a 4-minute drive from Hyde Park and a few minutes from Marble Arch
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at the boutique Colonnade Hotel London.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.
Polo Terrace – This bar specialises in British cuisine.
24-hour room service is available.

Languages

Bulgarian, Czech, English, Estonian, Farsi, Filipino, French, German, Hebrew, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: GBP 9.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Polo Terrace

Things to do

  • Stereo

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with premium cable channels
  • DVR
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 25 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 9.95 per person
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

Property is also known as

Colonnade Hotel London
Colonnade London
The Colonnade London England
The Colonnade London Hotel London
The Colonnade Hotel London
The Colonnade Hotel London
The Colonnade London England
The Colonnade
Colonnade Hotel London Hotel
Colonnade Hotel London London
Colonnade Hotel London Hotel London

Colonnade Hotel London Reviews

Reviews

5.6
Rating 10 - Excellent. 144 out of 1004 reviews
Rating 8 - Good. 238 out of 1004 reviews
Rating 6 - Okay. 168 out of 1004 reviews
Rating 4 - Poor. 177 out of 1004 reviews
Rating 2 - Terrible. 277 out of 1004 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities
Good location for the Tube. Charming staff. Comfortable bed. Nice breakfast. They need to keep the lift working and some of the decor is a bit tired, though it is clean.
Stayed 3 nights in Nov 2024

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again in the future
Stayed 2 nights in Nov 2024

6/10 Okay

Jeff

Liked: Room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Jaqui

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dark and dingy, the shower did not work.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Stayed 1 night in Sep 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and enjoyable
Stayed 1 night in Oct 2024

8/10 Good

Hilary

Travelled with family
Liked: Staff & service
The rooms are a bit tired and tatty , found used tissue by bed and bin not quite emptied as well as old stains on carpet and wall. Also wish I knew our room was going to be basement with boarded up window However staff lovely, the hotel is a beautiful building , historic and interesting in a lovely area and decent price so probably would stay again but not in basement and would be good if the rooms could be given a bit of an uplift
Stayed 3 nights in Oct 2024

8/10 Good

Quentin

Travelled with partner
Liked: Cleanliness, staff & service
Location was great in terms of transport links. Staff were very nice and the building looked lovely. Our room needed some attention in terms of updating the bathroom which was very tired looking and not functioning particularly well. But everything was clean and it served its purpose. Would stay there again.
Stayed 2 nights in Sep 2024

2/10 Terrible

michelle

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Not what I expected at all! It might have been nice in the 50s or 60s but has not been updated since. Carpet, walls, ceiling, toilet, shower was old & in need of repair! Was glad to leave. Room did not look vacuumed & partially filled soap bottles.
Stayed 2 nights in Oct 2024

4/10 Poor

Taylor

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service
We were staying on the 4th Floor, the lift goes 2 floors up and then you walk the last 2. The room was lovely, but the TV did not work and the shower was just a dribble. For the location, the price was good and if the TV and shower worked it would have been 5 stars
Stayed 1 night in Oct 2024

4/10 Poor

B

Stayed 5 nights in Sep 2024

6/10 Okay

Bethany

Liked: Cleanliness, staff & service
The water temperature in our room was difficult to manage and the sink leaked. Other than that it was a nice stay. The breakfast area was nice and colorful.
Stayed 2 nights in Sep 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Nice neighborhood & helpful staff
Stayed 2 nights in Sep 2024

2/10 Terrible

Ed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC didn't work - window unit kept falling off and not being able to cool down entire suit No regard for food allergies - went to restaurant and ordered room service (no phones in their rooms). Spoke to the folks in the kitchen numerous times about my food allergies. They delivered food with the allergen on clearly on it. Place is falling apart. So many things are broken in this hotel. Seems like they're holding on by a thread. Carpets are old and smelly
Stayed 5 nights in Sep 2024

8/10 Good

Sandra Lee, Rio Rico

Travelled with group
Liked: Cleanliness, staff & service, amenities
It was a little run down but a beautiful old house. Everyone was very nice and accommodating since we arrived a couple hours before check in. One of the drawbacks to flying over from the US, an early arrival.
Stayed 1 night in Aug 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service
We have stayed at the hotel quite a few times over the past 25 years. Although we enjoyed our stay I would say that the hotel is a little tired and needs some attention to the decor in the rooms. As well the plumbing needs som work as the flow of water was lacking. The internet was also very slow even with a booster in our room. Having said that we will likely stay there again.
Stayed 4 nights in Sep 2024

8/10 Good

Johan

Liked: Cleanliness, staff & service
We love this charmful slightly older buildings, they may not be all smooth metal and glass and may have shaky internet. But the staff was great, very friendly and helpful and the building itself a beautiful old lady. Also - great communications, with subway and bus stops on the corner.
Stayed 2 nights in Sep 2024

4/10 Poor

Dominic, Nottingham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt that poor service from staff. The shower was poorly running. Staff was not real helpful that had to walk up large suitcase on four floor as the lift on stops on the second floor.
Stayed 1 night in Sep 2024

8/10 Good

Robert

I got what I'd expect from a 'boutique' style hotel at roughly the same price as a travel lodge - a beautiful old building, a big comfy room (sofa, arm chair, balcony and beds), but it's clearly not got the level of investment required to look modern and spotless in a Victorian building. I definitely didn't experience any of the horror stories some of the reviews talk about - the beds were soft, the bedding and towels clean, the air con worked, the lift worked, and there's a safe in the room if I were concerned for security (not that I was given any reason to be). I think it might be a victim of overselling itself - the breakfast was a simple self serve buffet with only 1 hot option (hard boiled eggs), and describing it as 4-star boutique may counjour images of spas and gourmet food. If you want a base to stay at with a lot more character than a chain hotel, for a similar price, in a good location you shouldn't go wrong. If you want somewhere to spend your days in luxury you'll need to spend more, if you want spotlessness at the price you'll need a chain with rooms designed to be maintained with minimal work.
Stayed 2 nights in Sep 2024

6/10 Okay

Phoebe

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
While they have updated some rooms, the room we were given was dank & smelly. The staff had a very laissez faire approach to customer service.
Stayed 2 nights in Aug 2024

4/10 Poor

Natalie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Looks nice from the outside, however, very dated inside. Definitely not a boutique hotel as described. Bathing facilities rubbish. The water pressure was awful and the bath/shower were very old as was the whole bathroom. The staff were hoovering the next room at 7.45am, not the most pleasant stay. The bed was comfy but there was a previous guests flip flop sticking out from under it. Could be a really nice hotel if they modernise it, sort out the bathrooms and fix the 100 year old lift that only goes to the 2nd floor.
Stayed 1 night in Aug 2024

6/10 Okay

William

Liked: Staff & service
Disliked: Property conditions & facilities
There was a weird smell travelled back on my clothes, like a strange damp smell. The property could do with a refurb. The locks on the doors are so tricky too, spent a bit each day before I left making sure it was actually locked. The staff are amazing though, very nice and the location to the tube is very handy. The bed linen was clean and had a good nights sleep.
Stayed 2 nights in Aug 2024

10/10 Excellent

S

Travelled with group
Liked: Cleanliness, staff & service
Hotel was genuinely really nice. Read other reviews and i thought I would be walking into a bomb site. Reception was very nicely decorated and clean. Yes it shows its age but thats what come with an old building. Arrived 15 minutes before our check in time and told the room wasn't ready as I expected so, walked 30 seconds around the corner had a drink and came back 30 minutes later got the key and went to the room. amazing spacious room, with nice high ceilings and views out across the area from the balcony. Bed was made and clean along with a clean and stocked bathroom. Yes the wallpaper may be peeling in some areas if you look for it but its not like the room is falling apart. only booked for 1 night but would of happily stayed there for a few days. The room had a fridge and kettle with tea and coffee. Staff were polite and answered any questions we had. Couldn't have asked for more for the price.
Stayed 1 night in Aug 2024

4/10 Poor

Shaun

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Rooms are tired and nothing like the photos. One small bath towel and no bath mat for a double room. This wouldn’t have been a problem had our welcome actually been welcoming. Front of house staff rude and unhelpful and we couldn’t wait to leave the next morning, very glad only one night booked. Great location and with different staff things could have been better. Night doorman was the only member of staff that was polite and pleasant.
Stayed 1 night in Aug 2024