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Crowne Plaza London - Kings Cross by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza London - Kings Cross by IHG

Exterior
Daily to-go breakfast (GBP 25.00 per person)
Exterior
Bar (on property)
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Room service
  • Bar

Explore the area

Map
1 Kings Cross Road, London, England, WC1X 9HX
  • Russell Square
    ‪14 min walk‬
  • The British Museum
    ‪20 min walk‬
  • St. Paul's Cathedral
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪61 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

  • 14 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 2 Double Beds

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 Queen Bed with Sofa bed

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Crowne Plaza London - Kings Cross by IHG

Hotel with a fitness centre, near Russell Square
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business centre and concierge services.
Crowne Plaza London - Kings Cross by IHG offers 429 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza London - Kings Cross by IHG. During your stay, you'll be within walking distance of Russell Square. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes by foot from Russell Square and a 4-minute drive from St. Paul's Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza London - Kings Cross by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Bloom – On-site restaurant.
Room service (during limited hours) is available.

Languages

English, Italian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 32.50 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bloom

Things to do

  • Gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 25.00 for adults and from GBP 10.00 for children
  • Self-parking fee: GBP 32.50 per day
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn Bloomsbury Hotel London-Kings Cross
Holiday Inn London-Kings Cross
Holiday Inn London-Kings Cross Bloomsbury
London-Kings Cross Bloomsbury
London-Kings Cross Bloomsbury Holiday Inn
London-Kings Cross Holiday Inn
Holiday Inn London-Kings Cross Bloomsbury Hotel
Holiday Inn Cross Bloomsbury Hotel
Holiday Inn Cross Bloomsbury
Crowne Plaza London Kings Cross Hotel
Crowne Plaza Kings Cross Hotel
Crowne Plaza London Kings Cross
Crowne Plaza Kings Cross
Crowne Plaza London Kings Cross
Crowne Plaza London Kings Cross an IHG Hotel
Crowne Plaza London - Kings Cross by IHG Hotel
Crowne Plaza London - Kings Cross by IHG London
Crowne Plaza London - Kings Cross by IHG Hotel London

Crowne Plaza London - Kings Cross by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 430 out of 1002 reviews
Rating 8 - Good. 329 out of 1002 reviews
Rating 6 - Okay. 147 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Maya

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Location was fine, but what I did not like was the rude staff upon check in. Seeing as how we had already registered, and asked to wait as our room was not ready, 3 hours later when we returned, i went to the front desk to check, and I was told to "wait like everyone else". Its fine if I had to queue, but I am very sure the choice of words could be better.
Stayed 2 nights in Nov 2024

4/10 Poor

Carolina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Sami

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We put the DND sign and told the lady that we do not need any room servicing and they entered the room. Air conditioning system not working. Hair dryer not working asked twice to replace . Took half an hour to bring replacement.
Stayed 5 nights in Nov 2024

10/10 Excellent

S

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities
Positives: Very close to train stations, walkable distance and flat for walking with luggage etc. Taxi from Euston was only £10, which was quite reasonable. Service was amazing, we turned up at hotel to drop luggage as it was 3 hrs before check in time and they said there was an available room, which we were extremely grateful of after a long journey. Room service was good and fast, even though they said they were really busy and there may be a wait. I dropped my wedding ring down the sink and I called reception and they sent someone up immediately who retrieved the ring within seconds, I am so appreciative to this gentlemen and was so elated I got my ring back I never took his name, however it was Saturday 23rd around 11am he came to room 528, he deserves credit for this. Negatives: Room was quite narrow, not enough wardrobe space for 4 people and only 3 towels where set out, room was quite warm and air con seemed to blow out hot air, this was manageable as it was November, however would have hated to be in this room in the warmer months. The skirting boards could do with being freshened up to keep to 4 star rating.
Stayed 2 nights in Nov 2024

8/10 Good

Vivek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay but all good
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room smelled very unpleasant. It got worse as evening wore on. Staff very pleasant, but something in room needs attention.
Stayed 1 night in Nov 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very clean and modern. Lovely rooms and fab service. Only minor niggle was the lumpy pillows!
Stayed 1 night in Nov 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in this property. Breakfast was lovely with a wide variety for adults and kids. The hotel was convenient to various modes of transport and ilthe rooms were very comfortable and clean.
Stayed 3 nights in Oct 2024

8/10 Good

Vijay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really convenient and in a great location
Stayed 4 nights in Oct 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable & spacious
Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Stayed 1 night in Oct 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Excellent location if tou are ok taking the bus in London. Conveninet and easy. Breakfast was ok but need to get in early as can be a bit of a wait
Stayed 2 nights in Oct 2024

2/10 Terrible

Claire

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Noisy, busy awful customer service
Awful place to stay, noisy guests with little soundproofing in the adjoining rooms. Far too hot even with air con on full, narrow room with no space to manoeuvre and uncomfortable pillows. Huge queues for breakfast (which wasn’t the best anyway) and seated the other side away from the restaurant so having to navigate the huge queue of people when returning to your table with food and drinks. Advised the staff of our experience and wasn’t even offered an apology or any resolve. Terrible customer service, will never return or consider a Crowne Plaza again!
Stayed 1 night in Oct 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
Basic hotel - looks great very corporate but modern. Staff at front desk were amazing but restaurant a bit all over the shop although they were very sweet. Great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael, Blockhouse

Stayed 3 nights in Sep 2024

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is good value for money with convenient access to/from King’s Cross
Stayed 1 night in Oct 2024

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Fiid for shirt period
Stayed 6 nights in Oct 2024

8/10 Good

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities
Nicem
Stayed 5 nights in Oct 2024

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special
Stayed 6 nights in Oct 2024

10/10 Excellent

Jolyon

Travelled with family
Stayed 1 night in Oct 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Gerard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sally

Stayed 1 night in Oct 2024

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