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DoubleTree by Hilton London Kensington

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton London Kensington

Outdoor banquet area
Lunch and dinner served
Lunch and dinner served
Studio, 1 Queen Bed, Terrace | Premium bedding, in-room safe, desk, laptop workspace
Studio, 1 Queen Bed, Terrace | Private kitchen | Coffee/tea maker

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
100 Cromwell Road, London, England, SW7 4ER
  • Natural History Museum
    6 min walk
  • London Secret Garden
    1 min walk
  • Gloucester Road Underground Station
    1 min walk
  • London (LHR-Heathrow)
    32 min drive

Room options

View all photos for Room, 1 King Bed, Accessible

40-inch flat-screen TV with satellite channels, TV

Room, 1 King Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Duplex)

Suite, 2 Double Beds (Duplex) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Double Beds (Duplex)

  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Duplex)

40-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed (Duplex)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Duplex)

40-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed with Sofa bed (Duplex)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Private kitchen | Coffee/tea maker

Apartment, 1 Bedroom

  • 90 sq m
  • Sleeps 7
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Terrace

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed, Terrace

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (Duplex)

40-inch flat-screen TV with satellite channels, TV

Suite, 1 Queen Bed with Sofa bed (Duplex)

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Double Beds, Connecting Rooms

Shower, rainfall showerhead, free toiletries, hair dryer

Family Room, 2 Double Beds, Connecting Rooms

  • 42 sq m
  • Sleeps 8
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, Multiple Beds

  • 26 sq m
  • Sleeps 4
  • 3 Double Beds

View all photos for Room, 2 Double Beds, Accessible

Shower, rainfall showerhead, free toiletries, hair dryer

Room, 2 Double Beds, Accessible

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Residence Inn by Marriott London Kensington

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.2 out of 5, Very good, (1007)
The price is €173
for 1 room
includes taxes & fees
16 Jan - 17 Jan
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About this property

DoubleTree by Hilton London Kensington

Hotel with a fitness centre, a quick walk to Natural History Museum
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and concierge services are on-site.
DoubleTree by Hilton London Kensington offers 163 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
DoubleTree by Hilton London Kensington's great location gets high marks from our customers. During your stay, you're just a quick walk from Natural History Museum. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the local sightseeing and the proximity to public transport
  • Within a 15-minute walk of Natural History Museum and Royal Albert Hall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton London Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Kens Bar & Restaurant – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
London Secret Garden – On-site restaurant. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), English, French, Hindi, Italian, Lithuanian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kens Bar & Restaurant
  • London Secret Garden

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (60 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 25.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel London Kensington
Crowne Plaza London Kensington
London Kensington Crowne Plaza
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Crowne Plaza London Kensington Hotel
Crowne Plaza London Kensington
Crowne Plaza London Kensington an IHG Hotel
DoubleTree by Hilton London Kensington Hotel
DoubleTree by Hilton London Kensington London
DoubleTree by Hilton London Kensington Hotel London

DoubleTree by Hilton London Kensington Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 419 out of 1004 reviews" "
Rating 8 - Good. 275 out of 1004 reviews" "
Rating 6 - Okay. 160 out of 1004 reviews" "
Rating 4 - Poor. 91 out of 1004 reviews" "
Rating 2 - Terrible. 59 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough good things about this hotel. As a family of 4, we were upgraded to an apartment suite which was very well equipped with a Nespresso machine, full kitchen, tons of towels, and very comfortable beds. The lobby served snacks at check in and there is a kids play area in the lobby for kids to play in while you check in. The location was convenient and just steps from transportation, or walking distance to most main attractions. The staff was wonderful, very helpful, polite and we experienced excellent service. I will stay here again and would highly recommend it
Stayed 1 night in Sep 2024

10/10 Excellent

KE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice area in London. Just few minutes away from underground.
Stayed 6 nights in Sep 2024

6/10 Okay

Tenee

Travelled with family
Disliked: Staff & service
The rooms are being renovated so they do not match the pictures shown online. 1 of the 2 elevators was out of service which made for long wait times in the morning. Eventually gave up and carried all my luggage down 3 flights of stairs. No place to warm food. Staff was unfriendly and unwilling to warm food for my toddler who has many food allergies and was unable to eat to at the restaurant because of allergies. Called it a health violation but flight crews stayed at this hotel and were allocated a microwave. Overall nice location but wouldn't repeat my stay.
Stayed 4 nights in Aug 2024

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and attentive.
Stayed 4 nights in Sep 2024

8/10 Good

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in south Kensington on Cromwell Road, almost across Goucester tube station. The hotel has very nice accomodations and the staff is very friendly. Only inconvenience was that our room was not ready by 3:00PM, we had to wait an additional hour due to "lack of staff". Also, the hotel has two elevators and one was broken for our whole stay (one week).
Stayed 8 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly hotel stay
Amazing hotel stay. The staff as always with doubletree were very hospitable and friendly but on this occasion went above and beyond. We booked a family room and were placed in a large duplex. The stairs caused us great concern, due to our 12 month old being extremely mobile but not yet mastered stairs. The staff were attentive to our concerns and immediately fitted a retractable child gate that mitigated any risk of injury. We were over the moon as this gave us great peace of mind and had a very pleasant, enjoyable stay. Can’t recommend the brand and this particular hotel enough. The hotel itself is extremely well located for families wishing to visit the natural history museum, the science museum or the Victoria and Albert which are only 10mins walk away. Hyde park is also a short walk. There’s plenty of family friendly restaurants around too (pizza express, Ask and Baba Ghanouj). The staff are happy for you to order food in too, making dining in your room easy too. They even bring the delivery up to your room. Breakfast was offer a full range of cereals, pastries, continental (cheese and meats) in addition to cooked full english, with options for vegetarians too. Finally, let’s not forget the complementary cookies !!
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for the Natural History Museum and across the road from Gloucester Road station, which made other areas very easily accessible. The room we had was good value for money.
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Santiago

Stayed 4 nights in Aug 2024

10/10 Excellent

Stefan

Stayed 1 night in Aug 2024

6/10 Okay

AbidAli

Travelled with family
Liked: Cleanliness, staff & service
The property location is superb. It’s extremely near the London tube and makes it easy to get around. It’s also near cafes and stores. One of the elevators was not working during our stay. This made it difficult (especially during peak morning hours) to get luggage up and down. Maintenance work was going on as well during our time there. They started work by 8 and we could hear their pounding and voices clearly early in the morning. Finally, we booked the 2 floor suite. The set-up of the room was very inconvenient. The bathroom was on the 2nd floor, which meant that any time you ate downstairs where the table was but needed to wash your hands or grab a tissue, you had to go up. The same for closet space — there’s very little storage on the 1st floor, so it’s a constant floating between the 2 floors. Just wanted to let other families with kids know this before you book.
Stayed 4 nights in Aug 2024

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great with easy walking access to the tube, bus and nearby restaurants. The are felt safe and exactly what I was looking for.
Stayed 7 nights in Aug 2024

10/10 Excellent

Katharine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic and staff were very helpful. We will stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Philip Hjalmar Olof

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern international hotel with great standard and bf.
Stayed 1 night in Jul 2024

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The hotel was average. No real amenities. It was a clean hotel in a good area. Rooms were small, beds were small. Windows let in all the street noise and could hear everything in the hallway.
Stayed 4 nights in Aug 2024

10/10 Excellent

Saravanakumar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Pro: Great location, Great breakfast Con: Only one elevator was working when we visited. No bath tub in the bathroom. Average room.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Bradley

Stayed 2 nights in Aug 2024

6/10 Okay

nilka, MIAMI

Travelled with family
Liked: Staff & service
Good breakfast and location. The elevator was out of service for several days. They forgot cleaning of the room one day and in general it wasn’t very good. The shower door had a problem.
Stayed 7 nights in Aug 2024

4/10 Poor

Eric

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room service was slow and brought wrong food. Lift was broken and took several days. Would not stay again. Front desk staff was pleasant.
Stayed 4 nights in Aug 2024

10/10 Excellent

Adrian

Stayed 3 nights in Aug 2024

10/10 Excellent

Lucas, San Francisco

Stayed 4 nights in Jul 2024

4/10 Poor

Kate

Stayed 2 nights in Aug 2024