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Ember Locke Kensington

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ember Locke Kensington

Lunch and dinner served, Mediterranean cuisine
Bar (on property)
Bar (on property)
Café
Garden

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

Map
202-220 Cromwell Road, London, England, SW5 0SW
  • Cromwell Road
    1 min walk
  • Addie's Thai Restaurant
    2 min walk
  • Earl's Court Station
    6 min walk
  • London (LHR-Heathrow)
    31 min drive

Room options

View all photos for Family Room

Family Room | Property amenity

Family Room

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Locke Studio - Accessible

Locke Studio - Accessible | Private kitchen | Coffee/tea maker, electric kettle

Locke Studio - Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Open Plan Suite

One Bedroom Open Plan Suite | In-room safe, blackout curtains, iron/ironing board, bed sheets

One Bedroom Open Plan Suite

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Locke Studio

In-room safe, blackout curtains, iron/ironing board, bed sheets

Locke Studio

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Duplex Apartment

One Bedroom Duplex Apartment | Living area | 42-inch Smart TV with satellite channels, TV

One Bedroom Duplex Apartment

  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Locke Room

Locke Room | In-room safe, blackout curtains, iron/ironing board, bed sheets

Locke Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Studio

City Studio | In-room safe, blackout curtains, iron/ironing board, bed sheets

City Studio

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Café

Bermonds Locke, Tower Bridge

Kitchen
Washer
Dryer
Pet-friendly
4.7 out of 5, Exceptional, (692)
The price is €304
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Bermonds Locke, Tower Bridge

About this property

Ember Locke Kensington

Hotel with a 24-hour front desk, a short walk to Kensington High Street
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
Ember Locke Kensington offers 121 air-conditioned accommodations with a safe and coffee/tea makers. 42-inch Smart televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.
Ember Locke Kensington's great location gets high marks from our customers. During your stay, you're just a quick walk from Kensington High Street. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy Mediterranean cuisine while dining at EVE
  • Self-parking available for a fee
  • Amenities include laundry facilities and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by foot from Kensington High Street and a 2-minute drive from Natural History Museum
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ember Locke Kensington also features a garden, laundry facilities, and a lift. Parking is available for a fee.

This 4-star London hotel is smoke free.

EVE – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.
EVE – On-site bar. Open daily.
EVE – This café only serves light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 40 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • EVE
  • EVE
  • EVE

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (65 centimetre high)
  • Lift (117 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 40 per night
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ember Locke
Ember Locke Kensington Hotel
Ember Locke Kensington London
Ember Locke Kensington Hotel London

Ember Locke Kensington Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 434 out of 616 reviews" "
Rating 8 - Good. 129 out of 616 reviews" "
Rating 6 - Okay. 33 out of 616 reviews" "
Rating 4 - Poor. 11 out of 616 reviews" "
Rating 2 - Terrible. 9 out of 616 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sean, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very nice stay at Ember Locke Kensington. The decor in the hotel, and in the rooms themselves, is excellent. The room was comfortable with good air conditioning and was very comfortable. I made use of the kitchenette. Only complaint is that one elevator was down and the elevator that was working was a bit dirty and could have used a food cleaning.
Stayed 3 nights in Aug 2024

10/10 Excellent

Clare

Stayed 4 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
The Family Room was dark and dingy. We were a sub terrain room which should have been disclosed ahead. We had 2 adjoining rooms which had fire doors and no way to keep them open to each other. When asked if they had a door stop they did not have anything until the following day and then they only provided 1. When the doors were opened they covered the TV's and we had to sidestep to pass through to the other room. I paid extra to have a kitchenette but there were no utensils, or kitchen accessories, so that was a waste of money. They also told me that there would be a washer and dryer in the room and there was not, so that was another waste of money. We needed a toothbrush and were told we had to go out at midnight to a convenience store 15 minutes away. When I asked if we could be moved to a different room they said there were none available so I asked if I could be refunded for the additional nights they told me yes. They charged us double for the one night we were there than the quoted nightly rate. That was the most expensive hotel on our trip and the worst! This hotel doesn't deliver what it promises on line.
Stayed 5 nights in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, lovely back garden, and surprisingly excellent pizza
Stayed 4 nights in Jul 2024

10/10 Excellent

Peter, thunder bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Shen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very cute and modern in a nice neighbourhood. The staff are warm and hospitable. John, in particular, is very accommodating and gives very positive energy towards the customers. I absolutely loved my time there and would highly recommend it to others.
Stayed 3 nights in Sep 2024

8/10 Good

Sharyn

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room with small kitchenette & eating area. Very quiet. Pleasant neighbourhood close to tube station with easy connections to everything we wanted to get to.
Stayed 3 nights in Sep 2024

10/10 Excellent

Samuel

Stayed 1 night in Aug 2024

2/10 Terrible

Syngcuk

Disliked: Cleanliness, property conditions & facilities, room comfort
The worst hotel or bb I have stayed. I travel all over the world. This was really garbage hotel with high price. I will iitemize: 1-no hot water so bath or shower is like warm water??? 2-room is cold, central air conditioning so no room control. They have to varying a portable heater?? 3-shower a piece idiot designed it. Shower glass door is to short so all shower water come to floor so flooded! 4- Light in the living room too dim cannot see the table. They sayde oration purpose? 5- no many service people in the breakfast area. Paying close to 300$ got this. 50$hotel in Asia would be much better!!!!this is a Fake hotel never come here if you read this!!
Stayed 5 nights in Sep 2024

8/10 Good

Emily

Stayed 7 nights in Aug 2024

10/10 Excellent

Sophie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel. Great decor, customer service and super comfortable. Loved it!
Stayed 1 night in Sep 2024

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff members were absolutely great , special thanks to john
Stayed 6 nights in Sep 2024

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service
Location is great! Lots of food options within 5 minutes of walk. Piccadilly Line directly to Earl's Court (8 minutes walk) from LHR Terminal 2 in 45 minutes. (My first time taking the underground from LHR due to traffic jam at airport.) Staff is very friendly and nice. One big flaw is the room is very dark as mentioned by many other reviewers. The room is painted in dark color, with insufficient lighting, so not bright enough. Bed is nice a firm and sheets are clean. However, housing keeping only done if you stay for more than 7 days. (My experience is housing keeping is offered for 5 or more days, so the room can be refreshed every 3 days.) I booked the accessibility room. It was promoted as a larger room, but it did not mentioned it was half a floor below sidewalk, so the nature lighting into the room is very limited. On the other hand, if you like shower jet, this type of rooms has 8 shower jets for wheelchair bounded guests and they are nice to experience. Overall, I would consider staying there again due to the location and nice, firm, and clean bed. I would be a lot more motivated in bookint the place if the rooms are brighter with more lights, and they housing keeping is offered for 5 or more days.
Stayed 5 nights in Aug 2024

10/10 Excellent

Shea-Lyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So chic!
Stayed 2 nights in Sep 2024

10/10 Excellent

rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at the Ember Locke Kensington. John and George were the concierge we interacted with most and were absolutely lovely. The hotel's location was unbeatable. Easy 5 min walk to the Earl's Court tube stop which makes getting around London very simple. The hotel was great, the lounge and outdoor sitting area's were very nice and quite lovely. My only complaint was the brightness of the room we were in, it was just a bit tough getting ready with the in-room lighting. Everything else made our 6 night stay very enjoyable. Location, Location, Location - unbeatable! The second elevator was not in use during our stay but this was rarely ever an issue. Highly recommend if you are traveling to London to consider booking with the Ember Locke Kensington!
Stayed 6 nights in Aug 2024

10/10 Excellent

Alexandra, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely 5 night stay at Ember Locke Kensington. Easy access to transit and plenty to do/eat/drink within walking distance. Felt very safe and slept well. It’s a stylish hotel and the staff were helpful and welcoming at reception, the restaurant and the bar.
Stayed 5 nights in Aug 2024

10/10 Excellent

Thomas, Philadelphia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, convenient location for transit. On the same underground line as Heathrow airport and St. Pancras station (eurostar):
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alexandra Winnifred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 19 nights in Aug 2024

10/10 Excellent

SZE YUEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to many places e.g. Battersea, Notting Hill, south Kensington. Comfortable room with cooking facilities and relax common area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mariah-Jamille Ugot

Liked: Property conditions & facilities
Stayed 9 nights in Aug 2024