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Heeton Concept Hotel Kensington

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heeton Concept Hotel Kensington

Front of property – evening/night
Executive Room | Desk, blackout curtains, iron/ironing board, free WiFi
Lobby sitting area
Executive Room | Room amenity
Executive Room | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
15-25 Hogarth Road, London, England, SW5 0QJ
  • Cromwell Road
    3 min walk
  • Kensington High Street
    12 min walk
  • Design Museum
    13 min walk
  • London (LHR-Heathrow)
    30 min drive

Room options

View all photos for Single Room

Single Room | Desk, blackout curtains, iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room | Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Double Room

Family Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Family Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Family Room

Family Room | Desk, blackout curtains, iron/ironing board, free WiFi

Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Economy Twin Room

Economy Twin Room | Desk, blackout curtains, iron/ironing board, free WiFi

Economy Twin Room

  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Triple Room

  • Sleeps 6
  • 3 Single Bunk Beds

View all photos for Executive Room

Executive Room | Desk, blackout curtains, iron/ironing board, free WiFi

Executive Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Lite Double Room

Lite Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Lite Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Heeton Concept Hotel Kensington

Victorian London hotel in London City Centre with a 24-hour front desk
This smoke-free hotel features a bar/lounge, a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a TV in a common area are on-site.
Heeton Concept Hotel Kensington offers 115 air-conditioned accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Heeton Concept Hotel Kensington's great location gets high marks from our customers. During your stay, you're just a quick walk from Cromwell Road. Enjoy features like free WiFi in public areas and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include multilingual staff, a lift and coffee/tea in a common area
  • Guests have great things to say about the helpful staff and the location
  • 13 minutes by foot from Design Museum and a 2-minute drive from Natural History Museum
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Heeton Concept Hotel Kensington.

This Victorian London hotel is smoke free.

Languages

Arabic, Bulgarian, Chinese (Cantonese), English, French, Greek, Hindi, Italian, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Children's games
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift
  • Thin carpet in public areas

More

  • 6 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Heeton Concept Hotel Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 104 out of 288 reviews" "
Rating 8 - Good. 90 out of 288 reviews" "
Rating 6 - Okay. 57 out of 288 reviews" "
Rating 4 - Poor. 24 out of 288 reviews" "
Rating 2 - Terrible. 13 out of 288 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Justine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property advertised they had air conditioning, but they only had a very noisy fan. Many guests were complaining about the same thing in their rooms. This is false advertising!!! The staff were not very helpful in any matters, tours or information. Good location, easy walk to nearby tourist spots.
Stayed 4 nights in Aug 2024

6/10 Okay

Hebe

Liked: Staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Kenneth

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Hidayah

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

rachel

Stayed 2 nights in Jul 2024

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missing food
Stayed 1 night in Jul 2024

10/10 Excellent

Lewis

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally Located and near tube station. Clean comfortable room
Stayed 1 night in May 2024

6/10 Okay

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient modern (noisy) hotel in great location
Have stayed at this hotel before, so the best endorsement is that I chose to stay again this time. It's great for a short stay, is ideally located and is cheap. The staff are friendly and helpful. The room (double) was small but has everything you need so is fine as a base for a couple of nights. My TV wasn't working so I told reception and within half an hour they had replaced it with a new, working (way bigger!) one which was impressive. The noise would be an issue for some - I never complain about street noise or corridor coming and going/cleaning noise in this kind of city centre hotel as it's to be expected with the busy location and having lots of guests, so that's fine for me personally, what WAS an issue is that the walls between rooms are so very thin, I don't recall this being an issue at all last time so it must depend on the room/which part of the hotel building you have. My next door neighbour unfortunately was a loud snorer and also had some kind of podcast/audiobook on all night long which was disturbing to me, I could hear when he was in the toilet, was talking/humming to himself getting ready, when he sniffed or coughed or blew his nose, and when was on the phone to his wife as though he were sat inches from me without any wall at all. As a lone woman it didn't feel particularly safe to knock and complain or to go down to reception in my pjs in the middle of the night, and snoring/listening to audibooks shouldn't be a problem ordinarily but I got no sleep!
Stayed 2 nights in Jul 2024

6/10 Okay

BENJAMIN

Travelled with family
Liked: Cleanliness, staff & service, amenities
If you want a super clean and quiet place to stay I highly recommend staying here. However, you are going to be shocked at the size of the rooms. The 2 twin bed rooms are literally the size of a jail cell. Probably the culture difference in America versus London. Everything is super small in the room! But it’s clean, very comfortable and in a wonderful location and very quiet. Staff is awesome as well.
Stayed 3 nights in Jun 2024

10/10 Excellent

Faisa

Stayed 2 nights in Jun 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property was lovely as were the staff and it was in a fantastic location! Unfortunately we had no windows in our room which is understandable as this is a very old building. The air con was not working very well so the room was really hot.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bianca Morales

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room wasn’t the biggest but we made do. We used it to sleep. The convenience to the tube station and many restaurant was probably the best assets to this hotel. The front desk, I am so sorry I did not get their names were superb, always pleasant and friendly. The only drawback about this hotel was not enough storage in the bathroom or the room itself. I would recommend this hotel.
Stayed 10 nights in Jun 2024

6/10 Okay

Nancy

Stayed 4 nights in Jun 2024

10/10 Excellent

Dolores, Phoenix

Travelled with partner
Liked: Amenities, property conditions & facilities
We had a short stay, friendly staff greeted us, room was quaint, we weren’t there for long but had a nice rest and walked to delicious food and a fun pub in the evening. We would stay again.
Stayed 2 nights in Jun 2024

8/10 Good

Jolie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, small rooms and hard mattresses
The hotel is in a great location - easy walking to Earl's Court tube station, lots of pubs and shops nearby. The staff was great and moved us to a slightly bigger room after the first night. If you're on a budget, it's fine. A friend and I were staying for a week in the middle of a three-week trip, so we were trying to save money. Pros: - location to public transit - very kind and accommodating staff - bar and snacks for purchase in lobby - walkable to a lot of restaurants and shops - small bathrooms but great shower water pressure and hot water Cons: - mattresses on beds were very firm; I'm a side sleeper and had trouble sleeping - not sure I could have handled one more night - no electrical outlets in bathroom; made it difficult to see what you were doing when styling your hair - tiny rooms, even by European standards
Stayed 6 nights in Jun 2024

4/10 Poor

Tiffany

Travelled with group
Disliked: Property conditions & facilities, room comfort
No basic hotel amenities given.
Basic necessities were missing from this hotel. Only one bath towel was given for each guest (no washcloths or hand towels), no tissue, no storage or surfaces available in the bathroom for toiletries (only a pedestal sink with no sink surface, and one towel rack to fit one towel) . We booked the Family Room, which in the photos looked very different from the room we were given. One light switch for the entire room - no bedside lights at beds. The TV had one channel working. Will not stay here again and urge other not to either.
Stayed 4 nights in Jun 2024

2/10 Terrible

Neil

Disliked: Cleanliness, amenities, property conditions & facilities
Why are you charging again for a prepaid room, not to mention the condition of the room and status?
Stayed 1 night in Jun 2024

8/10 Good

Jessica M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the hotel was very friendly.
Stayed 3 nights in May 2024

6/10 Okay

Lindsay

Liked: Cleanliness, staff & service
Terrible breakfast (paper bag with a croissant? really?)
Stayed 1 night in May 2024

10/10 Excellent

Adele

Stayed 2 nights in May 2024

6/10 Okay

Jennifer

Travelled with partner
Loud, small, no ice,
Stayed 4 nights in May 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced
Reasonably priced. Small room but fine for my purpose.
Stayed 1 night in May 2024

6/10 Okay

L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was clean and comfortable on the whole but the bathroom was on the small size. There wasn't much room between the toilet and the wall.
Stayed 1 night in May 2024

10/10 Excellent

Faye Antonette

Stayed 3 nights in May 2024