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 London • 1 Room
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Hilton London Kensington

4-star property
179-199 Holland Park Avenue, London, England 09 725 22 184
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4.1 out of 5
Very good!
See all 10 ebookers Reviews

"The staff was amazing. When I was cold they sent me a heater straightaway There is nothing I did not like. Will come again " More

By a verified traveller on Thu 30 Jan 2020

Points Of Interest

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Family Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Junior Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hilton London Kensington. During your stay, you're just a quick walk from Westfield London Shopping Centre. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Westeleven Restaurant, a buffet restaurant that serves British cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • 7 minutes by foot from Westfield London Shopping Centre and a 3-minute drive from Olympia Conference and Exhibition Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hilton London Kensington ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton London Kensington

Everyone (6) Couples (3) Family (1)
5 out of 5

Posted by on 15 Mar 2023

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Comment from Hotel Management

4 Apr 2023 by Hilton London Kensington

Dear Paul,Thank you for the great rating! We are thrilled that you enjoyed our hotel! We are looking forward to having you stay with us in the near future.Kind Regards,

5 out of 5
The staff was amazing. When I was cold they sent me a heater straightaway There is nothing I did not like. Will come again

Posted by on 30 Jan 2020

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Comment from Hotel Management

19 Feb 2020 by Team Kensington

Thank you for taking the time out to share your feedback. It has been shared with the team here. Kind Regards , Team Kensington

4 out of 5
We were happy with the property but would have preferred a wider food menu in the bar.

Posted by on 30 Jul 2019

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Comment from Hotel Management

5 Aug 2019 by Patricia

Thank you for sharing your review following your recent stay. We review our food menu on a regular basics and will bear in mind your feedback. We hope to welcome you back soon. Kind Regards,Patricia Mahon, General Manager

5 out of 5

Posted by on 5 Dec 2022

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3 out of 5
Very noisy, could hear everything from the hallways and rooms next to mine. Very small bathroom, TV did not work.

Posted by on 30 Oct 2022

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Comment from Hotel Management

3 Nov 2022 by Team Kensington

Dear Emilia,Thank you for your review we will take your comments on board, we hope to have the pleasure to take care of you again. Please do let our team in reception for any help in your room and we will happily accommodate you.Kind Regards

4 out of 5
Good value for money, by walking distance from Hyde park

Posted by on 25 Apr 2022

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Comment from Hotel Management

27 Apr 2022 by Patricia

Kimmo Thank you for taking time to post your review, we are all delighted that overall you enjoyed your stay. We look forward to taking care of you on future visits. Kind Regards Patricia Mahon General Manager

3 out of 5

Posted by on 28 Oct 2019

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Comment from Hotel Management

19 Nov 2019 by Team Kensington

Thank you for your recent stay and for taking the time to share your experience with us. Your review has been shared with the team here. Kind Regards Team Kensington

4 out of 5
All good in terms of location. Facilities dated. I left a shirt in my room so would like your help in recovering it please

Posted by on 22 Sep 2019

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Comment from Hotel Management

4 Oct 2019 by Patricia

Thank you for your review, good to read that you enjoyed your stay. Do let us know if we can help you regarding your shirt. Kind Regards Patricia

4 out of 5
Ystävällinen henkilökunta ja aamiainen hyvä. Westfield kauppakeskus lähellä ja on muuten aivan tajuttoman kokoinen :) Hyvä hotelli ja ei mitenkään loistelias mutta ihan hyvä.

Posted by on 8 Sep 2019

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Comment from Hotel Management

3 Oct 2019 by Patricia

Thank you for taking time to post your review, we are all delighted that overall you enjoyed your stay. I have thanked all the team for taking care of you. We look forward to taking care of you on future visits. Kind Regards Patricia Mahon General Manager

4 out of 5

Posted by on 5 Aug 2019

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Comment from Hotel Management

5 Aug 2019 by Patricia

Thank you for your review. Kind Regards, Patricia Mahon, General Manager

About the Hilton London Kensington

Location 179-199 Holland Park Avenue, London, England W11 4UL

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 10 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton London Kensington. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star London hotel.

  • 1 building
  • 601 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 1973
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Kensington (Olympia) Underground Station (1.8 km / 1.1 mi)
  • Metro station: Shepherd's Bush Underground Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton London Kensington offers 601 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. 43-inch LCD televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This London hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Westeleven Restaurant – This buffet restaurant specialises in British cuisine and only serves breakfast.

Avenue Bar & Lounge – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. Guests are recommended to download the property's Hilton Honors mobile app before check-in.

Front desk staff will greet guests on arrival. Guests are recommended to download the property's Hilton Honors mobile app before check-in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 35 per accommodation, per stay, plus a deposit of GBP 35 per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Property mobile app recommended for guests
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property mobile app name Hilton Honors
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 14.99 per stay (rates may vary)
  • Secured self-parking fee: GBP 39.00 per day
  • Pet deposit: GBP 35 per stay
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 90 (subject to availability)
  • Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
  • Late check-out fee: GBP 90 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel London Kensington
  • Hilton London Kensington
  • London Kensington Hilton
  • Hilton Kensington
  • Hilton London Kensington England
  • Hilton London Kensington Hotel London
  • London Hilton
  • Hilton London Kensington Hotel
  • Hilton London Kensington Hotel
  • Hilton London Kensington London
  • Hilton London Kensington Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.