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Hotel Shepherds Bush London

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Shepherds Bush London

Standard Quadruple Room | Premium bedding, in-room safe, soundproofing, iron/ironing board
Courtyard
Family Studio Suite, 2 Bedrooms, Connecting Rooms | Premium bedding, in-room safe, soundproofing, iron/ironing board
Lobby sitting area
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

Map
11-12 Poplar Mews, Uxbridge Road, Shepherd's Bush, London, England, W12 7JS
  • Shepherd's Bush Empire
    4 min walk
  • Westfield London Shopping Centre
    11 min walk
  • Holland Park
    19 min walk
  • London (LHR-Heathrow)
    29 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room

  • 14.9 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | View from room

Standard Twin Room

  • 14 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room (3 single beds)

Triple Room (3 single beds) | Premium bedding, in-room safe, soundproofing, iron/ironing board

Triple Room (3 single beds)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Quadruple Room

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Comfort Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Single Room, No Windows (Basement)

Economy Single Room, No Windows (Basement) | Premium bedding, in-room safe, soundproofing, iron/ironing board

Economy Single Room, No Windows (Basement)

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Front of property – evening/night

Dorsett Shepherds Bush

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (1926)
The price is €305
for 1 night
includes taxes & fees
10 Dec - 11 Dec
Dorsett Shepherds Bush

About this property

Hotel Shepherds Bush London

Hotel with a 24-hour front desk, steps from Bush Theatre
A bar/lounge, a snack bar/deli and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, a microwave in a common area, 24-hour room service and a business centre are on-site.
Hotel Shepherds Bush London offers 21 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Shepherds Bush London. During your stay, you're just a quick walk from Bush Theatre. You'll find features such as free WiFi in public areas, plus a bar and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Bush Theatre and 7 minutes on foot from Kiyan Prince Foundation Stadium
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Shepherds Bush London.

Smoking is allowed in designated areas at this 3.5-star London hotel.

24-hour room service is available.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Shepherds Bush London London
Hotel Shepherds Bush London Hotel
Hotel Shepherds Bush London London
Hotel Shepherds Bush London Hotel London

Hotel Shepherds Bush London Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 156 out of 369 reviews" "
Rating 8 - Good. 133 out of 369 reviews" "
Rating 6 - Okay. 42 out of 369 reviews" "
Rating 4 - Poor. 24 out of 369 reviews" "
Rating 2 - Terrible. 14 out of 369 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing rooms and service
Very helpful staff and informative. The rooms were clean and tidy and suitable for short stays with family and friends.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business travel
Clean, comfortable and friendly service. Well connected for travel and dining out.
Stayed 3 nights in Aug 2024

6/10 Okay

Angela

Liked: Staff & service
Was looking for something near a train station close to the London. Think we could've found a nicer place that was unfamiliar with the area.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Stayed 3 nights in Jul 2024

10/10 Excellent

Sally

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff and just by shepherds bush market station. Accepting dogs is a great plus.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy and comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in the centre of Shepherds Bush
Stayed 2 nights in Jul 2024

10/10 Excellent

Gary

Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a single room in the basement (no windows, no problem) on the 1st of July 2024 as I went to the O2 Empire to watch a band. The hotel is right next to Shepherds Bush Tube station (20 minute ride from Euston Square). the Empire is a short walk away. Access to the hotel is through a single railing gate, to the side of a double gate. Very happy with the Hotel and it suited my overnight needs. The staff are friendly, polite, efficient and helpful. No meals available. Small courtyard to chill in. small reasonably priced bar. Several pubs nearby, plenty of takeaway food outlets. I will definitely stay here again.
Stayed 1 night in Jul 2024

8/10 Good

Neomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at boutique hotel!
Loved the front desk staff, cleaned our room every day & left extra goodies for us each day, great tea selection in the room, great a/c that you can control. Our room was in the basement, but it was spacious, had a skylight, and was clean. They even have a little bar where you can get alcoholic, non-alcoholic drinks including coffee, and snacks at all hours.
Stayed 5 nights in Jun 2024

4/10 Poor

Gerardo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the shopping mall near by
Stayed 1 night in Jun 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very polite and helpful! Rooms were very clean and great location for getting around London!
Stayed 3 nights in Jan 2024

8/10 Good

Thorwald

Travelled with family and small children
Liked: Cleanliness, staff & service
Good for a quick stay - very convenient to multiple tube lines, good value, helpful staff, but the rooms / facilities could definitely use some freshening or repair in places.
Stayed 2 nights in May 2024

8/10 Good

Walker

Liked: Cleanliness, staff & service, room comfort
Nice hotel in Shepherds Bush
Nice hotel in Arab section of London. AC did not work very well. Phone in our room never worked. Elevator did not work a couple of times. It is situated in an alley, so a little difficult to find. Manager seemed very knowledgeable and young lady who worked front desk was very friendly and helpful. Area is very lively; huge modern mall is literally a block away; lots of ethnic cafes and little markets. Tube stops (2) very convenient. Would stay here again.
Stayed 8 nights in Apr 2024

10/10 Excellent

Alfie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

abdul wahab

Travelled with family
Liked: Cleanliness, staff & service, amenities
Guy named kashif on the front desk was great honestly but later came a guy who asked extra extra money for everything like water every hotel you go they have give a couple water bottles for free as a good presentation & as a custom of these businesses but he charged me & also I asked front desk earlier if we can check out a bit later cause of baby, front desk said fine not a problem, i asked, is it gona be anything on top he said no we will accommodate you, no problem, while check out extras, hotel is good & clean next to transit. Thank you
Stayed 1 night in Apr 2024

10/10 Excellent

hafiza

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024

8/10 Good

Chu

Stayed 1 night in Mar 2024

4/10 Poor

Nicolene

Liked: Staff & service
Disliked: Amenities
I could hear what was happening in the other rooms. Bed was very bad.
Stayed 1 night in Mar 2024

10/10 Excellent

Amelia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Badly positioned room
Booked a basement room however wasn't expecting it to be directly under reception and bar area, so the noise went on until about 2.15am! The noise of the toilet in the bathroom was crazy and then the water pipes from other rooms. Safe to say I had very little sleep.
Stayed 1 night in Mar 2024