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 London •1 Room
 London • 1 Room
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ibis London City - Shoreditch

3-star property
5 Commercial Street, London, England 09 725 22 184
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4.2 out of 5
Very good!
See all 23 ebookers Reviews

Points Of Interest

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Double Room, 1 Double Bed (SweetRoom)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Double Room (2 adults and 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Twin Room, 2 Single Beds (SweetRoom)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

The great public transport around ibis London City - Shoreditch gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy international cuisine while dining at Foggs
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe and a lift
  • Guests have great things to say about the proximity to public transport and the breakfast
  • Just a 4-minute walk from Brick Lane and 6 minutes on foot from Old Spitalfields Market
  • Pets welcome for a fee (restrictions apply)

ibis London City - Shoreditch ratings based on 23 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis London City - Shoreditch

Everyone (10) Couples (3) Family (4)
3 out of 5

Posted by on 8 Sep 2023

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Comment from Hotel Management

4 Oct 2023 by JOSE

We very much appreciate your scoreregarding your stay at Ibis London City. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Jose L

5 out of 5
Friendly happy

Posted by on 27 Mar 2022

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Comment from Hotel Management

29 Mar 2022 by Eliza, FO Team Member

Dear David, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

3 out of 5

Posted by on 31 Dec 2023

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Comment from Hotel Management

14 Feb 2024 by jo

We very much appreciate your feedback regarding your stay at the ibis London City – Shoreditch. For us your feedback will always be an encouragement as we strive to continuously improve the quality of our services. Sincerely, Jose Lorente, FO shift leader.

4 out of 5

Posted by on 21 Nov 2023

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Comment from Hotel Management

26 Nov 2023 by katherin

Dear Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Katherin Front Office shift leader

4 out of 5

Posted by on 8 Nov 2023

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Comment from Hotel Management

9 Nov 2023 by JL

Thank you for your feedback!

4 out of 5
I didn't really like the style of the shower.

Posted by on 23 Oct 2023

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Comment from Hotel Management

25 Oct 2023 by j

Thank you for ypour feedback !

5 out of 5

Posted by on 26 Sep 2023

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Comment from Hotel Management

18 Oct 2023 by JL

Thank you for the high score provided. We hope to see you once again. Jose L

4 out of 5

Posted by on 13 Sep 2023

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Comment from Hotel Management

23 Sep 2023 by JL

Thank you for your high score, I'm so pleased to hear that you had such a fantastic stay and we all look forward to welcoming you again in the near future!Warm Regards,Jose Lorente, FO shift Leader

5 out of 5
Ein grosses Dankeschön an Abdulah von der rezeption, er hat uns sehr viele Informationen und Tips gegeben. Ist auf alle Anliegen eingegangen und hat uns alles aufgeschrieben!! Thanks to Abdulah for the information and guidingtips. 5 Stars 👏 Hotel sauber metro gleich um die Ecke gerne wieder

Posted by on 11 Sep 2023

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Comment from Hotel Management

23 Sep 2023 by JL

Thank you for your lovely review, I'm so pleased to hear that you had such a fantastic stay and we all look forward to welcoming you again in the near future!Warm Regards,Jose Lorente, FO shift Leader

5 out of 5
Everything was very good: the personnel, rooms, breakfast...we will certainly come back for our next visit in London!

Posted by on 5 Jun 2023

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Comment from Hotel Management

9 Jun 2023 by Jose L

Thank you for taking the time to review your recent stay at ibis London City Shoreditch, we thoroughly appreciate your feedback. We were delighted to read that you found our dedicated team of service staff to be friendly and attentive. I hope to welcome you again next year or earlier, for one more genuine and pleasant stay with us. Jose LFront Office Shift Leader

About the ibis London City - Shoreditch

Location 5 Commercial Street, London, England E1 6BF

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified ibis London City - Shoreditch also features tour/ticket assistance, a front desk safe, and a lift. This 3-star London hotel is smoke free.

  • 348 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Fenchurch Street Station (1.2 km / 0.7 mi)
  • Metro station: Aldgate East Station (0.1 km / 0.1 mi)

Room Amenities

Ibis London City - Shoreditch offers 348 accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer available
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Foggs – This restaurant specialises in international cuisine and only serves dinner.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 11.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Hotel London City
  • ibis London City
  • London City ibis
  • ibis London City Hotel
  • Ibis London City England
  • Ibis London City Hotel London
  • ibis London City Shoreditch Hotel
  • ibis Shoreditch Hotel
  • ibis London City Shoreditch
  • ibis Shoreditch
  • Ibis London City Shoreditch
  • ibis London City - Shoreditch Hotel
  • ibis London City - Shoreditch London
  • ibis London City - Shoreditch Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.