ibis London Heathrow Airport

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ibis London Heathrow Airport

Front of property
Breakfast, lunch, dinner served; international cuisine
Bar (on property)
Exterior
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
112 Bath Road, Middlesex, Hayes, England, UB3 5AL
  • Airport Bowl
    4 min walk
  • Cranford Countryside Park
    16 min walk
  • London Motor Museum
    4 min drive
  • London (LHR-Heathrow)
    18 min walk

Room options

Family Room, Multiple Beds

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

ibis London Heathrow Airport

Hayes hotel in Heathrow Villages with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and dry cleaning. Housekeeping is available on request.
Ibis London Heathrow Airport offers 356 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the comfortable beds at ibis London Heathrow Airport. During your stay, you'll be close to Twickenham Stadium. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Foggs Kitchen and Bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 14 minutes by car from Windsor Castle and 12 minutes from Royal Botanic Gardens, Kew
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly ibis London Heathrow Airport. For a fee, parking is available.

This Hayes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Foggs Kitchen and Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.

Languages

English, French, Greek, Hindi, Italian, Polish, Portuguese, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times
  • Parking on site (GBP 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; GBP 13.50 for adults and GBP 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Foggs Kitchen and Bar

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Handrails in hallways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 13.50 for adults and from GBP 9 for children
  • Airport shuttle fee: GBP 6.8 per person (one-way)
  • Self-parking fee: GBP 12 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heathrow Airport ibis
ibis Heathrow Airport
ibis London Heathrow Airport
ibis London Hotel Heathrow Airport
ibis London Heathrow Airport Hotel
Ibis Hotel Hayes
Ibis London Heathrow Airport Hayes, UK - Greater London
Ibis London Heathrow Airport Hotel Hayes
Ibis London Heathrow Hayes
ibis London Heathrow Airport Hotel
ibis London Heathrow Airport Hayes
ibis London Heathrow Airport Hotel Hayes

ibis London Heathrow Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 857 out of 2255 reviews" "
Rating 8 - Good. 716 out of 2255 reviews" "
Rating 6 - Okay. 358 out of 2255 reviews" "
Rating 4 - Poor. 158 out of 2255 reviews" "
Rating 2 - Terrible. 166 out of 2255 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable priced budget hotel. Dining options available fairly priced. Transport options available being not too far from airport.
Stayed 1 night in Sep 2024

10/10 Excellent

Shravan

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here before every outbound flight. Its clean and convenient.
Stayed 1 night in Sep 2024

2/10 Terrible

giuseppe

Disliked: Cleanliness, staff & service, property conditions & facilities
Carpets were filthy plus full of accumulated dust in corners of room, coughed all night !
Stayed 1 night in Sep 2024

6/10 Okay

Tracey

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Sonnar

Business traveller, Travelled with group
Air conditioning unit started leaking at 2.30 in the morning. Water dripping very quickly onto floor. We were worried a tap had been left on above us. Although it was coming from the air con unit. However after going to inform the front desk where no one apologised to us they said this happens with the units sometimes. They offered us to move room but as we were getting up in two hours we decided to stay put and put a bucket with towels in to prevent noise. In the morning the staff once again just said the reservation team will be in touch and failed to apologise for the incident. The rooms are just small and dated.
Stayed 1 night in Sep 2024

6/10 Okay

Russell, Chandler

Liked: Cleanliness, staff & service, property conditions & facilities
It's unfortunate that the hoppla hotel bus only travels once an hour. It was terribly crowded and a taxi cost so much more for a surprisingly short trip. There was no phone in the room, making a wakeup call impossible. Only with the TV.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small comfortable room and nice bed
Stayed 1 night in Sep 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Within short distance of London Heathrow. Staying overnight meant no stress of travelling to the airport the morning of our flight.
Stayed 1 night in Sep 2024

4/10 Poor

Saher

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Unclean. Toilet issues
Stayed 1 night in Sep 2024

8/10 Good

Barbara

Gave me a room key but the room was already occupied oops. Othwise decent
Stayed 1 night in Sep 2024

8/10 Good

Ashleigh

Liked: Staff & service, amenities
Budget is accurate for this Ibis. Very small and basic room, had to pay £12 extra for parking per 24 hours which defeats the purpose of budget
Stayed 3 nights in Sep 2024

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preflight stay
One night stay before an early flight. Clean and comfortable small room which suited our needs.
Stayed 1 night in Sep 2024

6/10 Okay

Helen

Liked: Cleanliness
Disliked: Staff & service
Fine for airport stay. Check in is a long wait room ok comfortable bed.
Stayed 1 night in Sep 2024

6/10 Okay

Keyon

It was ok for a couple nights before heading back home.
Stayed 2 nights in Sep 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities
Ok for a brief overnight stop
The room was what you needed. Comfy bed and shower. Service at the bar was pretty slow. Was shocked that a large twix was £4.25. Evening meal was good. Breakfast buffet I have had a lot better.
Stayed 1 night in Sep 2024

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport. Prices are good.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room didn't have any shampoo so had to use the hand soap and the TV remote wasn't great. Other than that it was good and staff were friendly and helpful and would stay again
Stayed 1 night in Sep 2024

4/10 Poor

Stacey

Disliked: Property conditions & facilities
They didn’t take cash at the restaurant not good
Stayed 1 night in Sep 2024

8/10 Good

richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Was good for one night.
Stayed 1 night in Sep 2024

8/10 Good

Jerrold and Charlotte

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I liked the lively vibe of the place. I didn’t like the dirty carpets. The price was reasonable. I found it very helpful to get an email telling me various specific ways to get to the hotel from Heathrow Airport.
Stayed 1 night in Sep 2024

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food surprisingly good and reasonably priced.
Stayed 1 night in Sep 2024

2/10 Terrible

Connor

Disliked: Property conditions & facilities
Check in wasn’t awful. Probably the best thing about the place. Unfortunately had a few issues. First I got a key to a room where someone already was. Then someone came in my room. Then the key cards wouldn’t work twice. So had to go back and to the front desk a lot more then I had planned.
Stayed 1 night in Sep 2024