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InterContinental London - The O2, an IHG Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental London - The O2, an IHG Hotel

2 bars/lounges, cocktail bar, rooftop bar
2 bars/lounges, cocktail bar, rooftop bar
Indoor pool, open 6:30 AM to 9:00 PM, pool loungers
Presidential Suite | View from room
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Pool
  • Spa
  • Gym
  • Room service
    Room service

Explore the area

Map
Waterview Drive, Greenwich Peninsula, London, England, SE10 0TW
  • O2 Arena
    5 min walk
  • Greenwich Park
    5 min drive
  • Cutty Sark
    6 min drive
  • London (LCY-London City)
    28 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room

Premium bedding, minibar, in-room safe, desk

Classic Room

  • 31 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Classic

Premium bedding, minibar, in-room safe, desk

Twin Classic

  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for King Classic

Premium bedding, minibar, in-room safe, desk

King Classic

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (High Floor)

  • 31 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Accessible

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite | Premium bedding, minibar, in-room safe, desk

One Bedroom Suite

  • 60 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Two Bedroom Suite (Canary Wharf View)

Two Bedroom Suite (Canary Wharf View) | Premium bedding, minibar, in-room safe, desk

Two Bedroom Suite (Canary Wharf View)

  • 60 sq m
  • City view
  • Sleeps 6
  • 1 Single Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • 169 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

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About this property

InterContinental London - The O2, an IHG Hotel

Riverside hotel connected to the convention centre in Greenwich with 3 restaurants
3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a sauna.
InterContinental London - The O2, an IHG Hotel offers 453 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

InterContinental London - The O2, an IHG Hotel's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from O2 Arena. Features include free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free WiFi
  • Enjoy local cuisine at Market Brasserie, one of the property's 3 restaurants and 2 bars/lounges
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to deep-tissue massages, body scrubs or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the overall condition of the property
  • Just a 1-minute drive from O2 Arena and 6 minutes from Cutty Sark
InterContinental London - The O2, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 34 meeting rooms. Event space at this hotel measures 16146 square feet (1500 square metres) and includes a conference centre. A children's pool, a 24-hour fitness centre, and a terrace are also featured at the business-friendly InterContinental London - The O2, an IHG Hotel. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 11:30 AM.
Market Brasserie – This restaurant specialises in local cuisine and serves breakfast and dinner.
Kinaara – This fine-dining restaurant specialises in Indian cuisine and only serves dinner. Open selected days.
Clipper Bar – On-site cocktail bar. Open daily.
Eighteen Sky Bar – On-site rooftop bar. Reservations are required. Open selected days.
Meridian Lounge – This bistro specialises in British cuisine and serves breakfast, lunch and light fare. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Afrikaans, Bulgarian, Chinese (Mandarin), English, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 11:30 AM for a fee: GBP 25 to 30 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Clipper Bar
  • Eighteen Sky Bar
  • Kinaara
  • Market Brasserie
  • Meridian Lounge

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 34 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (16,146 square foot of space)

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25 to 30 per person
  • Self-parking fee: GBP 45 per night
  • Late check-out fee: GBP 20 (subject to availability)
  • A facilities fee includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:30 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental London O2 Hotel
Intercontinental O2 Hotel
Intercontinental London O2
Intercontinental O2
Intercontinental London - The O2 England
InterContinental London The O2
InterContinental London The O2 an IHG Hotel
InterContinental London - The O2, an IHG Hotel Hotel
InterContinental London - The O2, an IHG Hotel London
InterContinental London - The O2, an IHG Hotel Hotel London

InterContinental London - The O2, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 783 out of 1142 reviews" "
Rating 8 - Good. 171 out of 1142 reviews" "
Rating 6 - Okay. 81 out of 1142 reviews" "
Rating 4 - Poor. 51 out of 1142 reviews" "
Rating 2 - Terrible. 56 out of 1142 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Dimple

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Pauline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable! Love this hotel!
Thoroughly enjoyed our stay. Absolutely nothing to complain about, in fact, my main comment would be how friendly and helpful the staff are, across the whole hotel. We really enjoyed cocktails and light bites in the main lobby bar and were looked after beautifully by Rajesh, thank you! I would go to a concert at the O2 just to stay in this hotel!! Great job IC team, thank you!
Stayed 1 night in Aug 2024

6/10 Okay

Lyndsay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This is a gorgeous hotel but if you need to take an Uber or a Taxi do NOT stay here on a weekend. There is an ongoing tunnel closure that no one told us about even once we arrived that makes driving from downtown London to the hotel over an hour. It’s only a 15 minute drive to downtown but no taxi or Uber will take you. We were completely stranded twice. I missed out on 3/4 of a Premier league game as a result (the hotel spent 30 min trying to get a taxi they probably knew wasn’t coming) then didn’t tell me the reason - and when I asked for a taxi an hour before we had to leave for the airport the next morning - I went down only yo be told after 30 extra minutes of waiting none was available. We had to cart all of our luggage to the train station and offer the taxi stand 3x the rate ($150) to go a 15 min drive. This hotel needs to earn its guests. Otherwise nice rooms.
Stayed 1 night in Aug 2024

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here for our 23rd Wedding anniversary. We were greeted on arrival and check in was smooth. I knew about the £100 deposit from someone else’s review so it was not a shock. Disappointed to be told the spa was closed but glad to be informed. Sadly not told that the gym was closed or the 18th floor cocktail bar. Did not like the knock at the door late evening asking if we would like to book treatments. The pool was lovely (shame about the children jumping in the pool) the steam room was good. Dinner & breakfast especially at the Market Brasserie was good. Attentive staff. All in all I would recommend and return.
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Amenities, property conditions & facilities
Great hotel with a nice view of the Thames snd a good full breakfast. Close to the 02 arena, the subway and outlet shops.
Stayed 2 nights in Aug 2024

10/10 Excellent

Henni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel. Service is brilliant and the breakfast is well worth the money. It is obviously used by people who are going to concerts so it can be very busy, but that is to be expected.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Stayed 1 night in Aug 2024

10/10 Excellent

Xiang

Liked: Cleanliness, staff & service, property conditions & facilities
I like this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
The hotel was fantastic in every way. Food was lovely both at dinner and breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

alun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and facilities, immaculate room and extremely welcoming staff.
Stayed 3 nights in Aug 2024

2/10 Terrible

Laurie

Business traveller
Disliked: Staff & service
Not enough people on Reception and initially gave us a room with scaffolding blocking the window :(
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Stayed 1 night in Jul 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Michelle

Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Excellent hotel, very convenient for the O2. All staff were lovely, polite and friendly. Room was great with floor to ceiling windows looking over the Thames, a large bathroom with everything provided that you would need. Breakfast was delicious with plenty of choice, staff here were super attentive. All in all a fabulous stay 😊
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Simon, Bath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Well maintained. Staff were exceptional - professional,helpful, etc. Gym is a little bit small.
Stayed 3 nights in Jul 2024

6/10 Okay

A

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful hotel with poor business ethics
I was charged £300 for one night which is despicable. The concert at O2 was cancelled and this hotel was non refundable. Really pissed off with their lack of ethics. Also refused to give me IHG reward points. Beautiful hotel but badly treat loyal customers anf i wont return.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Cancelled stay
Stayed 1 night in Jul 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024