4/10 Poor
Debra
4 Sept 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cheap two night stay £139, had read reviews so expectations were low!
First impressions in reception awful.
Man on reception not at all welcoming. Verging on ignorant! The lobby carpet is filthy. And needed a Dee clean and hoover. As did all the communal hall carpets. Disgusting.
Dreaded seeing the room but was pleasantly surprised to find it acceptable. However, one single bed had a huge dip in it. And the pillows smelt a bit funky!
The rainfall shower head went all over! Clearly broken. Had to turn it off to wash then back on to rinse self.
The fridge and safe, also air con were useful.
The room was fairy clean, in comparison to the reception and hall carpets.
We had a room over looking the station. We took ear plugs so didn’t hear any noise.
I’m glad I paid a cheap price, would be upset if spent any more. The location was perfect for trains, underground etc.
it did the job for two nights as only used it to sleep in as busy out enjoying all London had to offer.
However, the place needs a serious clean up! I can’t believe it is 3 star 🌟
Debra
Stayed 2 nights in Sep 2024