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London Heathrow Marriott Hotel

4.0 star property

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Meeting facility
Bar (on property)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Bath Road, Heathrow Airport, Hayes, England, UB3 5AN
  • Twickenham Stadium
    ‪13 min drive‬
  • Thorpe Park
    ‪18 min drive‬
  • Hampton Court Palace
    ‪19 min drive‬
  • London (LHR-Heathrow)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (High Floor)

Pillow-top beds, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed (High Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (High Floor)

Pillow-top beds, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds (High Floor)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Executive Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

London Heathrow Marriott Hotel

Eco-certified hotel with fitness centre and sauna
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
London Heathrow Marriott Hotel offers 393 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 49-inch Smart televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Hayes hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the breakfast at London Heathrow Marriott Hotel. During your stay, you'll be close to Kempton Racecourse. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Enjoy Italian cuisine while dining at Carluccio's
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests love the restaurant and breakfast
  • 12 minutes by car from Kempton Racecourse and 13 minutes from Twickenham Stadium
As a guest of London Heathrow Marriott Hotel, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 18 meeting rooms, and coworking spaces are available. Event space at this hotel measures 10107 square feet (939 square metres) and includes a conference centre. The eco-certified London Heathrow Marriott Hotel also features coffee/tea in common area, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Hayes hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 11 AM.
Carluccio's – This restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 9.99 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 35 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 11 AM for a fee: GBP 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carluccio's

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (10,107 square foot of space)
  • Coworking space

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 21.95 per person
  • Fee for in-room wireless Internet: GBP 9.99 per day (rates may vary)
  • Self-parking fee: GBP 35 per day
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property uses wind and solar energy, plus eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Heathrow Marriott Hotel
Heathrow Marriott Hotel London
London Heathrow
London Heathrow Marriott Hotel Hayes
London Heathrow Marriott Hotel
London Marriott
London Marriott Hotel Heathrow
Marriott Hotel Heathrow
Marriott Hotel Heathrow London
London Heathrow Marriott Hayes
London Heathrow Marriott Hayes, UK - Greater London
Hayes Marriott
Marriott London Heathrow Hotel Hayes
Marriott Hotel London Heathrow
London Heathrow Marriott
London Heathrow Marriott Hotel Hotel
London Heathrow Marriott Hotel Hayes
London Heathrow Marriott Hotel Hotel Hayes

London Heathrow Marriott Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 808 out of 1219 reviews
Rating 8 - Good. 236 out of 1219 reviews
Rating 6 - Okay. 97 out of 1219 reviews
Rating 4 - Poor. 38 out of 1219 reviews
Rating 2 - Terrible. 40 out of 1219 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Navneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean
Stayed 1 night in Jan 2025

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast. Steam room regulars are very unfriendly in the evening. Best to go in the morning.
Stayed 1 night in Nov 2024

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Marriot is a trusted brand and never disappoints. Check in was smooth and the option to add breakfast from the onsite restaurant, Carluccio’s was perfect. Room was clean and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Shuyi, Los Gatos

Stayed 1 night in Jan 2025

10/10 Excellent

maria

Stayed 1 night in Jan 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

nigel

Stayed 1 night in Jan 2025

10/10 Excellent

KIRSTEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been our 3rd stay at this property twice in the last 2 months. Friendly staff, Excellent sized rooms, Nice bar/restaurant area and perfectly located for Terminal 2.
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very affordable and clean. It is a generic business travel hotel in every way. So fine, spacious and a bit soulless. The only downside is that it is a complete pain in the neck to get to. I used the car service the hotel recommended, and it cost £65 for the drive from the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

EMMANUEL

Stayed 1 night in Jan 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amazing rooms
Stayed 1 night in Jan 2025

2/10 Terrible

danellis, miami

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
If I could give Marriott a zero-star rating, I would. They advertise many services that they don't actually provide, such as shuttle service, which is a major inconvenience. I arrived at 11 PM and was informed that they have a night menu. However, when I called room service to ask for that menu, they told me they didn’t have any food available. This was another misrepresentation. The service was miserable, and overall, I felt I didn't receive the quality expected from Marriott.
Stayed 1 night in Jan 2025

6/10 Okay

Armando

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not acceptable lack of transportation to and from one of the busiest airport in the world.
Stayed 1 night in Jan 2025

6/10 Okay

Kristan

Travelled with partner
Liked: Cleanliness, staff & service
Why would they think no one wants to use the pool/hot tub/sauna on new years eve? Shut them down entirely too early, couldn't even get in a soak after 5 hours of travel from Dublin. Spicy marinara with arancini was ice cold. No tubs in bathrooms so couldn't even soak my swollen knee in my own room! Literally booked this hotel for the hot tub after a long travel day. Bed was uncomfortable too. Best part was being close to the airport for our 1315 flight so we didn't have to rush.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel seemed modern, clean and well-maintained. Staff were very helpful and everything was handled without fuss. Will definitely use this hotel again for Heathrow layovers.
Stayed 1 night in Jan 2025

4/10 Poor

Marjorie

Liked: Staff & service
Poor rating because bed was terrible. It had a deep trench running down the mattress that made for an awful night’s sleep. I advised the front desk that no other guest should be assigned to the room until the mattress was replaced.
Stayed 1 night in Jan 2025

10/10 Excellent

Danielle

Liked: Staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Stephen P

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Not convenient to airport and terrible service
Horrific stay. First this hotel doesn’t participate in the bus shuttle program from Heathrow. Their recommendation is take public transit bus or Uber even though it’s an “airport hotel.” Nothing in the material tell you about this problem so we waited in the cold and rain only to find out they don’t participate with bus program. Got in late and famished and their room service took an hour and a half. Twice the time they said. No on picked up the phone at room service or operator and so had to walk down to the desk. Food came uncovered and the soup was cold. Trying to get someone to resolve was nearly impossible.
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Really well maintained room and facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay met our needs for overnight accommodation prior to flying back to Australia
Stayed 1 night in Jan 2025

10/10 Excellent

saravanan, chapel hill

Stayed 1 night in Nov 2024

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for Heathrow
Hotel was excellent, the breakfast in particular. Only minor complaints were the beds were a little uncomfortable and the pool was over chlorinated and our eyes were burning within a few minutes.
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recommendation
Excellent overnight stay Close to airport Looked and felt like 5 star
Stayed 1 night in Jan 2025

10/10 Excellent

Shiva Rama Krishna

Liked: Cleanliness, staff & service, property conditions & facilities
Very good accommodation nearer to airport
Stayed 1 night in Dec 2024

10/10 Excellent

Malinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good management and the people are very helpful and friendly here ! Great place !
Stayed 1 night in Dec 2024