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Merit Kensington Hotel

4.0 star property

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Photo gallery for Merit Kensington Hotel

Premium suite double/twin with a garden view | In-room safe, desk, laptop workspace, blackout curtains
Reception
Premium suite double/twin with a garden view | Terrace/patio
In-room safe, desk, laptop workspace, blackout curtains
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
12, 16-18 & 24 Penywern Road, Earls Court, London, England, SW5 9SU
  • Cromwell Road
    ‪7 min walk‬
  • Kensington High Street
    ‪14 min walk‬
  • Natural History Museum
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Superior Quadruple Room

Superior Quadruple Room | In-room safe, desk, laptop workspace, blackout curtains

Superior Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, laptop workspace, blackout curtains

Classic Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Single Room

Budget Single Room | In-room safe, desk, laptop workspace, blackout curtains

Budget Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium suite double/twin with a garden view

Premium suite double/twin with a garden view | In-room safe, desk, laptop workspace, blackout curtains

Premium suite double/twin with a garden view

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double or Twin Room

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Superior Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, desk, laptop workspace, blackout curtains

Superior Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Budget Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Merit Kensington Hotel

Victorian hotel in London with a 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and a front desk safe. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Merit Kensington Hotel offers 25 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The great public transport around Merit Kensington Hotel gets high marks from our customers. During your stay, you're just a quick walk from Cromwell Road. Features include free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Stamford Bridge Stadium and 5 minutes from Hyde Park
Merit Kensington Hotel offers its guests multilingual staff, tour/ticket assistance, and a front desk safe. WiFi is free in public spaces.

This Victorian London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.

Languages

Arabic, Bulgarian, English, French, Hindi, Italian, Portuguese, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 17 per person

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The check-in location differs from the property location; go to: [16-18 Penywern Road, London SW5 9SU]
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
The check-in location differs from the property location. To check in, guests will need to go to 16-18 Penywern Road, London SW5 9SU
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Merit Kensington Hotel Hotel
Merit Kensington Hotel London
Merit Kensington Hotel Hotel London

Merit Kensington Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 187 out of 374 reviews
Rating 8 - Good. 111 out of 374 reviews
Rating 6 - Okay. 40 out of 374 reviews
Rating 4 - Poor. 17 out of 374 reviews
Rating 2 - Terrible. 19 out of 374 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Beth

Disliked: Property conditions & facilities
Location is close to the public transport. If you have a heavy luggage is not really handy cause you have to reach the reception thru stairs .. FRIENDLY STAFF !! stayed in a basement room unluckily got a room smells like sewer😳😞… ( came late at night and can’t get any other room) Gladly stayed only for a night.. I did let the staff know that the room smells like sewer.. I hope they did something about it..
Stayed 1 night in Nov 2024

6/10 Okay

Somie

Liked: Cleanliness
Stayed 6 nights in Oct 2024

10/10 Excellent

Patsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very clean and neat also very close to the underground public transportation
Stayed 3 nights in Oct 2024

8/10 Good

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

2/10 Terrible

Molly

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Told me 15 minutes before check in that we could no longer stay there and had to go to a different hotel in a different area.
Stayed 1 night in Oct 2024

8/10 Good

Ari P

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quite recently renovated, clean rooms and property. However, rooms were rather small, lobby area was small and overall had limited facilities.
Stayed 4 nights in Oct 2024

10/10 Excellent

Stephanie

Stayed 5 nights in Sep 2024

6/10 Okay

Lisa

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Melitini

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Sep 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

Don

Stayed 1 night in Sep 2024

8/10 Good

Thomas

Travelled with family
Liked: Amenities, property conditions & facilities
Near a subway stop. The room was a little small - but that was to be expected in London. Room was clean, updated lighting and HVAC controls. Nice neighborhood
Stayed 2 nights in Sep 2024

10/10 Excellent

Woodland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The staff at the front desk were amazingly helpful. We left a pair of jeans behind and they sent us a picture and gave us options for their return. Thanks for everything!!
Stayed 1 night in Sep 2024

10/10 Excellent

Mollie-Anne

Stayed 1 night in Aug 2024

2/10 Terrible

Barbara

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was aware that the elevator was broken and expected the guest to carry their luggage to carry their luggage up and down the narrow spiral staircase. The carpet and the drapes in the room were filthy. Room stunk. The front desk clerk was indifferent when asked to remedy these issues. This hotel is not a 4-star and should not be considered by the more mature and experienced traveler. In short, false advertising.
Stayed 11 nights in Aug 2024

8/10 Good

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 5 nights in Aug 2024

2/10 Terrible

Hatim

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid at all costs !! Horrible experience. This is a scam. We booked this hotel for 7 days but they gave us a room that resembles a prison cell and with Double bed and no room to put our luggage, let alone put a baby bed in the room !! Despite that, they refuse to refund the entire stay !! This is illegal. I will press charges.
Stayed 7 nights in Aug 2024

10/10 Excellent

Michelle

Stayed 3 nights in Aug 2024

8/10 Good

Yuka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 3 nights in Aug 2024

4/10 Poor

Kriss

Business traveller
Disliked: Cleanliness
Poor Hygiene
The bed was covered in someones or dogs hair, told the reception and all they said was we are sorry, didnt offer any kind of revolution and didnt really seemed bothered after showing pictures, easy stay not bad for location but that was the only plus
Stayed 1 night in Jul 2024

10/10 Excellent

Mary Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second year in a row staying at the Merit. We loved it so much, we came back. It's very well located and the staff is friendly and it's also very clean.
Stayed 6 nights in Jul 2024