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Mornington Hotel London Victoria

4.0 star property

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Photo gallery for Mornington Hotel London Victoria

Front of property
Shower, free toiletries, hair dryer, towels
Reception
In-room safe, soundproofing, iron/ironing board, bed sheets
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
25 Gloucester Street, London, England, SW1V 2DB
  • Buckingham Palace
    ‪17 min walk‬
  • Big Ben
    ‪3 min drive‬
  • Piccadilly Circus
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Family Quadruple Room, 2 Bedrooms, Connecting Rooms

In-room safe, soundproofing, iron/ironing board, bed sheets

Family Quadruple Room, 2 Bedrooms, Connecting Rooms

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite, 3 Bedrooms, Connecting Rooms

In-room safe, soundproofing, iron/ironing board, bed sheets

Family Suite, 3 Bedrooms, Connecting Rooms

  • 40 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed | In-room safe, soundproofing, iron/ironing board, bed sheets

Classic Single Room, 1 Single Bed

7.0 out of 10
Good
(6 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

In-room safe, soundproofing, iron/ironing board, bed sheets

Superior Double Room

7.2 out of 10
Good
(14 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

In-room safe, soundproofing, iron/ironing board, bed sheets

Economy Double Room

7.4 out of 10
Good
(38 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

In-room safe, soundproofing, iron/ironing board, bed sheets

Superior Twin Room

7.0 out of 10
Good
(7 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Double Room

In-room safe, soundproofing, iron/ironing board, bed sheets

Superior Double Room

  • Sleeps 2

View all photos for Deluxe Family Room

In-room safe, soundproofing, iron/ironing board, bed sheets

Deluxe Family Room

  • Sleeps 4

View all photos for Economy Double Room

In-room safe, soundproofing, iron/ironing board, bed sheets

Economy Double Room

  • Sleeps 2

Family Suite

  • Sleeps 6

Superior Twin Room

  • Sleeps 2

Single Room

  • Sleeps 1

Family Quadruple Room, 2 Bedrooms, Connecting Rooms

  • Sleeps 4

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About this property

Mornington Hotel London Victoria

Hotel with a 24-hour front desk, near Buckingham Palace
24-hour room service, concierge services and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance.
Mornington Hotel London Victoria offers 20 air-conditioned accommodations with a safe and coffee/tea makers. Smart televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Mornington Hotel London Victoria. During your stay, you're just a quick walk from Apollo Victoria Theatre. Features include free WiFi in public areas and concierge services.
  • Free Wi-Fi in some public areas
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • 10 minutes by foot from Victoria Station Travel Information Centre and a 4-minute drive from Hyde Park
As a guest of Mornington Hotel London Victoria, you'll find tour/ticket assistance, concierge services, and 24-hour room service. WiFi is free in public spaces. Mornington Hotel London Victoria also features express check-in, express check-out, and a front desk safe.

Smoking is allowed in designated areas at this 4-star London hotel.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 100 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 100 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Caswell Hotel
Caswell Hotel London
Caswell London
Hotel Caswell
Caswell Hotel London, England
Mornington Hotel
Mornington London Victoria
Caswell Hotel
The Caswell Hotel London
Mornington London Victoria
Mornington Hotel London Victoria Hotel
Mornington Hotel London Victoria London
Mornington Hotel London Victoria Hotel London
Mornington London Victoria
Mornington Hotel London Victoria Hotel
Mornington Hotel London Victoria London
Mornington Hotel London Victoria Hotel London

Mornington Hotel London Victoria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 312 out of 735 reviews
Rating 8 - Good. 238 out of 735 reviews
Rating 6 - Okay. 93 out of 735 reviews
Rating 4 - Poor. 50 out of 735 reviews
Rating 2 - Terrible. 42 out of 735 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

zac

The rooms are extremely small so make sure that you're not booking this hotel if you plan on staying in the room. Was in a bad room if you're just using it to sleep and explore the city. The location was quite good it was extremely safe and walkable.
Stayed 3 nights in Jun 2025

8/10 Good

Kelsey

Stayed 4 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Hotel very nice. Location excellent. Staff lovely. Only issue, Rooms very small
Stayed 1 night in Jun 2025

4/10 Poor

Marcus

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room not cleaned everyday. No air condition working. Lied to when it would be repaired. Had to buy a fan ourself.
Stayed 4 nights in May 2025

8/10 Good

Alastair

Business traveller
Liked: Cleanliness, property conditions & facilities
Very clean and well maintained. Shower was hot almost instantly when turned on. Very well-trained and friendly staff. Would have been 5 stars if there had been a lift.
Stayed 3 nights in May 2025

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service. Good location, great service
Stayed 1 night in Jun 2025

8/10 Good

Mousa

Liked: Cleanliness, staff & service
Good
Stayed 1 night in May 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Michelle, Elmira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
tiny
Stayed 3 nights in May 2025

6/10 Okay

tammy

Travelled with family
Liked: Staff & service

A good base for our adventures

Four of us (all adults) spent two nights in London and had reserved three rooms at the hotel months in advance. When we arrived, we learned that their booking service had a blip and only two of our rooms were available ... the third room (the one my boyfriend and I stayed in) was around the corner in another of their hotels (the Victor). While slightly inconvenient, it worked out okay and they were super apologetic. The room itself was comfortable, though two things didn't quite live up to our standards ... the full-sized bed was a little smaller than we are used to and didn't have a lot of support underneath the edges (we both almost slid off it a couple of times when we got too close to the edge LOL) ... and there were multiple little bugs in the shower (not harmful at all, but a little gross). To be fair, we didn't complain about either of these and didn't give the hotel a chance to do anything about them ... we were very tired from our journey and more concerned about just enjoying the city. We slept well and the location served as a good base for our adventures :)
Stayed 2 nights in May 2025

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apparently the photos are of an executive double room.
Stayed 1 night in May 2025

4/10 Poor

Lina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is to small , staff not to friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect central london stay!

Such a friendly welcome. Quick check-in. Well apointed luxury feel twin room. Lovely cotton bedding comfy bed. Beautifully clean bathroom with decent products free to use. So quiet too. Security was good in the evening. I absolutely will come back when im in london. Great value for money.
Stayed 1 night in May 2025

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely one night stay. Staff were friendly and welcoming, helpful too. Room was compact, but was very clean and had everything we needed, including air con. Would not recommend for trips more than 2 nights, due to lack of storage/clothes space. 10 minute walk to Victoria Train station, underground and coach station. Good transport links for around getting around London. Served us well for attending a gig at Brixton academy. Thanks for a lovely, comfortable night.
Stayed 1 night in May 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a good hotel particularly for its short distance to Lancaster Gate tube. It was clean and tidy and it was good to be able to open windows without being too noisy outside. Our room was near the lift which occasionally woke us up. I would stay here again.
Stayed 3 nights in May 2025

2/10 Terrible

Martin

Liked: Cleanliness
Arrived at the property to check in and was told they had moved me to their sister hotel 5 minutes away as they were fully booked. Why advertise the room then? The room was ok, clean but incredibly hot. Far too hot, the windows were locked and air conditioning not working therefore an extremely uncomfortable evening with very little sleep. A large gap under the door also meant you had the lobby light shining in to the room. No water in the room, no breakfast tea, no fresh milk and about 19 sheets of toilet paper and no spare rolls. If you’re thinking of booking, be warned as you have no idea where you’ll end up staying.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean, very friendly and helpful staff, nice area
Stayed 7 nights in Apr 2025

10/10 Excellent

neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic little boutique hotel in a nice quiet street. Within perfect walking distance of all the major landmarks. A perfect price from Expedia made for a great weekend away in London!
Stayed 1 night in May 2025

6/10 Okay

Ronald

Not as advertised

We were moved to a different hotel when we went to check in Supposedly a deluxe family room which was very small for more than two people and only had one bed and a sofa Would’ve been nice to have known about the move, prior to turning up Fortunately we were able to walk to the other hotel which was down the road and round a corner, but would have been a different dilemma if we were wheelchair bound or lugging large, heavy suitcases and restricted for time Communication- is a must. Especially when we received an email from the hotel asking for phone numbers and email address
Stayed 1 night in Apr 2025

10/10 Excellent

Gracy

Stayed 3 nights in Apr 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service

Ok Hotel

Was clean but bit noisy i could hear trains, planes and people flushing. Great location So wasnt the best night sleep
Stayed 1 night in Apr 2025

4/10 Poor

Prabhjot

Stayed 1 night in Apr 2025

2/10 Terrible

Hannah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Catfish photos - Photos don’t show that you are 2 levels down with no window (just a sky light above). Also, there is barely enough room to open two carry-ons, so I cannot imagine the pain of staying with bigger luggage. As these were things we didn’t really care much about, we would’ve had a great stay, but the cleaning staff threw out a whole bag of our toiletries for no reason, and have yet to reimburse us. Clean, and a nice area though.
Stayed 2 nights in Apr 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel close to Victoria station

Good hotel close to Victoria train station. Recently renovated. Room very tight for 2 people with luggage. Clean. Modern. Helpful staff
Stayed 2 nights in Apr 2025

4/10 Poor

Connor

Liked: Cleanliness
Disliked: Staff & service

Disorganised and Poorly Run!

Arrived at the hotel at 3:30pm to be told the hotel was fully booked and the only room they had available was a single when I paid for a superior double room 4 weeks in advance! Then we're told they have a double room but was not ready yet when the email told us we could check in a 2pm. The guests in front of us also were unhappy as they discovered there were guests already in the room when they checked in. Disorganised and poorly run are the words I'd use. (I would like to point out that Jeffrey working front of house was nice and really tried to get the situation resolved). We ended up getting a double standard room which we settled for as we needed to stay in the area for a marathon. Obviously still upset as we paid extra for the superior room. I was told the hotel would reach out by Monday 7th April to discuss my compensation but have yet to receive this. The room we got was very tiny and compact but comfort was still okay. As long as check in doesnt get messed up I'd recommend.
Stayed 1 night in Apr 2025