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Mornington Hotel London Victoria

4.0 star property

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Photo gallery for Mornington Hotel London Victoria

1 bedroom, in-room safe, soundproofing, iron/ironing board
Front of property
Front of property
Reception
Shower, free toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
25 Gloucester Street, London, England, SW1V 2DB
  • Buckingham Palace
    ‪17 min walk‬
  • Big Ben
    ‪3 min drive‬
  • London Eye
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Family Quadruple Room, 2 Bedrooms, Connecting Rooms

1 bedroom, in-room safe, soundproofing, iron/ironing board

Family Quadruple Room, 2 Bedrooms, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite, 3 Bedrooms, Connecting Rooms

1 bedroom, in-room safe, soundproofing, iron/ironing board

Family Suite, 3 Bedrooms, Connecting Rooms

  • 40 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Classic Single Room, 1 Single Bed

7.0 out of 10
Good
(6 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior Double Room

7.2 out of 10
Good
(14 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Economy Double Room

7.4 out of 10
Good
(35 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior Twin Room

7.0 out of 10
Good
(7 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

Similar properties

Exterior

Mornington Victor Hotel London Belgravia

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
3.7 out of 5, Good, (807)
The price is €129
for 1 room
includes taxes & fees
20 Jul - 21 Jul
Mornington Victor Hotel London Belgravia

About this property

Mornington Hotel London Victoria

Hotel with a 24-hour front desk, near Buckingham Palace
24-hour room service, concierge services and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance.
Mornington Hotel London Victoria offers 20 air-conditioned accommodations with a safe and coffee/tea makers. Smart televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Mornington Hotel London Victoria. During your stay, you're just a quick walk from Victoria Station Travel Information Centre. Features include free WiFi in public areas and concierge services.
  • Free Wi-Fi in some public areas
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • 10 minutes by foot from Victoria Station Travel Information Centre and a 4-minute drive from Hyde Park
As a guest of Mornington Hotel London Victoria, you'll find tour/ticket assistance, concierge services, and 24-hour room service. WiFi is free in public spaces. Mornington Hotel London Victoria also features express check-in, express check-out, and a front desk safe.

Smoking is allowed in designated areas at this 4-star London hotel.

24-hour room service is available.

Languages

English, Estonian, French, Hindi, Hungarian, Italian, Lithuanian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 100 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 100 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Caswell Hotel
Caswell Hotel London
Caswell London
Hotel Caswell
Caswell Hotel London, England
Mornington Hotel
Mornington London Victoria
Caswell Hotel
The Caswell Hotel London
Mornington London Victoria
Mornington Hotel London Victoria Hotel
Mornington Hotel London Victoria London
Mornington Hotel London Victoria Hotel London
Mornington London Victoria
Mornington Hotel London Victoria Hotel
Mornington Hotel London Victoria London
Mornington Hotel London Victoria Hotel London

Mornington Hotel London Victoria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 293 out of 701 reviews
Rating 8 - Good. 230 out of 701 reviews
Rating 6 - Okay. 89 out of 701 reviews
Rating 4 - Poor. 48 out of 701 reviews
Rating 2 - Terrible. 41 out of 701 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Connor

Liked: Cleanliness
Disliked: Staff & service

Disorganised and Poorly Run!

Arrived at the hotel at 3:30pm to be told the hotel was fully booked and the only room they had available was a single when I paid for a superior double room 4 weeks in advance! Then we're told they have a double room but was not ready yet when the email told us we could check in a 2pm. The guests in front of us also were unhappy as they discovered there were guests already in the room when they checked in. Disorganised and poorly run are the words I'd use. (I would like to point out that Jeffrey working front of house was nice and really tried to get the situation resolved). We ended up getting a double standard room which we settled for as we needed to stay in the area for a marathon. Obviously still upset as we paid extra for the superior room. I was told the hotel would reach out by Monday 7th April to discuss my compensation but have yet to receive this. The room we got was very tiny and compact but comfort was still okay. As long as check in doesnt get messed up I'd recommend.
Stayed 1 night in Apr 2025

6/10 Okay

Rhys

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

NO MATRESS PROTECTORS

The hotel in question cancelled our booking at 8pm the day we were due to check and moved us to 'Mornington Hotel London Victor Belgravia'. I was then told, despite being moved to a whole new hotel, I could not get a refund. We then went to the Mornington Victoria and was asked to present a physical card for a 'security deposit'. I then asked what the deposit was for, of which the reply was ' a deposit for the security'. That didn't clarify a lot... It was obviously a newly refburshed, modern hotel. The rooms were very well decorated with a large bed and TV. However, I don't know how it's possible to be a modern hotel and NOT HAVE A MATRESS PROTECTOR. The mattress had a 4 inch think layer of yellow foam lay on top and the mattress itself was severely stained. Not having a mattress protector is disgusting and put a shadow over the whole trip. Would love to come back as we're regularly in London but feel worried staying in a hotel that doesn't use mattress protectors as standard.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor stay

The room was tiny and was not the cleanest the hotel had no lift so you had to walk about 30 steps to the room on the 3rd floor. The bathroom was not clean and the bedroom had splashes on the walls.
Stayed 1 night in Mar 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room we were given was not made up, not cleaned from previous guest, second room was so small u couldn't even get your coat off without hitting the wall, not big enough for 2 people, didnt end ip staying as was so bad
Stayed 1 night in Mar 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Perfect for what I needed for a short solo business trip. Would consider staying again.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception manager has been the highlight of the stay. Super professional and friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Hannahlora

Stayed 5 nights in Dec 2024

10/10 Excellent

Lee

Stayed 3 nights in Feb 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a few days in london
Stayed 2 nights in Feb 2025

8/10 Good

Bruce

Stayed 1 night in Jan 2025

6/10 Okay

Peter, Toronto

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom plumbing facilities bad
Stayed 6 nights in Jan 2025

4/10 Poor

Tais

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
1 - I went to the address I booked the hotel just to get there and be send to another address 2 - Despite telling the reception that part of the curtain could not be closed, nothing was done. The bedroom got light in the morning which I do not like or desire 3 - On the first day my shower was COLD - there was no hot water. 4- The mattress topper is bigger than the mattress and I keep sliding 5 - in my booking I was told the room was sound proof but it definitely was not. I could hear all the noise from the noise from the hotel and from the street. 5 - I booked a superior room but, in my opinion, that room is not a superior room and there was hardly any space for 2 small luggages and hardly any space to hang clothes. All in all not a good experience and I will not be back in this hotel or recommend it.
Stayed 2 nights in Jan 2025

6/10 Okay

Federica

Liked: Staff & service
Disliked: Room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay for work Xmas party very convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Dec 2024

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small rooms. Modern and new furniture. 10 minutes to victoria. Great pub nearby the travellers tale.
Stayed 2 nights in Dec 2024

10/10 Excellent

Karyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay
Stayed 1 night in Sep 2024

4/10 Poor

Andrew

Liked: Property conditions & facilities
Disliked: Amenities
In the photos the rooms looked small but adequate. In reality the first room I was offered was tiny! The bed was crammed into a space under the window was small and only accessible from one side and no room even to put a bag in the room!! I asked for another room and got one slightly bigger but still tiny! The bathroom was new and nearly as big as the bedroom. It was on the 3rd floor and no lift but lots of steep stairs. No good for older people or children!! We were supposed to stay 2 nights but left after 1 due room! Would never stay again! The photos are deceptive!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Penelope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value, clean and coin central London location

Nice quiet location but within walking distance of Victoria/pimlico tube and facilities. Clean, quiet homely hotel room - compact but comfortable. Tea/coffee facilities / coffee machine would be an asset - however overall good especially given the central London location. Charming receptionist!
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel and experience !

A lovely stay, Nicole in reception was wonderful and very attentive, the room was great and shower was awesome. Location was very handy for what I needed and would recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Ricki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The help staff were lovely!
Stayed 5 nights in Nov 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful street; Building converted from flats or apartments, so inside is ultra modern for those that like that. Rooms are tiny but clean and quiet, except when other guests are inconsiderate. I had a nice stay and slept well. These supposedly energy saving UK upgrades to electricity and tech should require multiple adapters US;UK;EU in room. Still need adapters when traveling. Big drawback is no lift. No Lift!