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Mornington Hotel London Victoria

4.0 star property

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Photo gallery for Mornington Hotel London Victoria

Front of property
In-room safe, soundproofing, iron/ironing board, bed sheets
Lobby
Reception
Shower, free toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
25 Gloucester Street, London, England, SW1V 2DB
  • Place, Victoria Station Travel Information Centre
    ‪9 min walk‬
  • Place, Apollo Victoria Theatre
    ‪9 min walk‬
  • Place, Buckingham Palace
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed | In-room safe, soundproofing, iron/ironing board, bed sheets

Classic Single Room, 1 Single Bed

7.0 out of 10
Good
(6 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

In-room safe, soundproofing, iron/ironing board, bed sheets

Superior Double Room

7.2 out of 10
Good
(15 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

In-room safe, soundproofing, iron/ironing board, bed sheets

Economy Double Room

7.6 out of 10
Good
(41 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

In-room safe, soundproofing, iron/ironing board, bed sheets

Superior Twin Room

7.0 out of 10
Good
(7 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Family Quadruple Room, 2 Bedrooms, Connecting Rooms

In-room safe, soundproofing, iron/ironing board, bed sheets

Family Quadruple Room, 2 Bedrooms, Connecting Rooms

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite, 3 Bedrooms, Connecting Rooms

In-room safe, soundproofing, iron/ironing board, bed sheets

Family Suite, 3 Bedrooms, Connecting Rooms

  • 40 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

Single Room

  • Sleeps 1

View all photos for Economy Double Room

In-room safe, soundproofing, iron/ironing board, bed sheets

Economy Double Room

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, soundproofing, iron/ironing board, bed sheets

Superior Double Room

  • Sleeps 2

Family Suite

  • Sleeps 6

View all photos for Deluxe Family Room

In-room safe, soundproofing, iron/ironing board, bed sheets

Deluxe Family Room

  • Sleeps 4

Superior Twin Room

  • Sleeps 2

Family Quadruple Room, 2 Bedrooms, Connecting Rooms

  • Sleeps 4

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Exterior
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  • Air conditioning
  • Housekeeping
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includes taxes & fees
4 Jan - 5 Jan 2026
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About this property

Mornington Hotel London Victoria

Hotel with a 24-hour front desk, near Buckingham Palace
24-hour room service, concierge services and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance.
Mornington Hotel London Victoria offers 20 air-conditioned accommodations with a safe and coffee/tea makers. Smart televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Mornington Hotel London Victoria. During your stay, you're just a quick walk from Apollo Victoria Theatre. Features include free WiFi in public areas and concierge services.
  • Free Wi-Fi in some public areas
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the clean guestrooms
  • 10 minutes by foot from Victoria Station Travel Information Centre and a 4-minute drive from Hyde Park
As a guest of Mornington Hotel London Victoria, you'll find tour/ticket assistance, concierge services, and 24-hour room service. WiFi is free in public spaces. Mornington Hotel London Victoria also features express check-in, express check-out, and a front desk safe.

Smoking is allowed in designated areas at this 4-star London hotel.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 100 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 100 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Caswell Hotel
Caswell Hotel London
Caswell London
Hotel Caswell
Caswell Hotel London, England
Mornington Hotel
Mornington London Victoria
Caswell Hotel
The Caswell Hotel London
Mornington London Victoria
Mornington Hotel London Victoria Hotel
Mornington Hotel London Victoria London
Mornington Hotel London Victoria Hotel London
Mornington London Victoria
Mornington Hotel London Victoria Hotel
Mornington Hotel London Victoria London
Mornington Hotel London Victoria Hotel London

Mornington Hotel London Victoria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 320 out of 753 reviews
Rating 8 - Good. 243 out of 753 reviews
Rating 6 - Okay. 96 out of 753 reviews
Rating 4 - Poor. 52 out of 753 reviews
Rating 2 - Terrible. 42 out of 753 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Shiann

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Hyde Park and comfortable rooms.
Stayed 4 nights in Aug 2025

10/10 Excellent

daniel

Stayed 1 night in Sep 2025

8/10 Good

ANDREA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Rooms were a little small with having to put our bags on the floor. There were no towel racks, so our towels never really dried. There is no elevator, which we were informed of prior to being put on the 4th floor. Note the 4th floor is actually the 5th floor and up 7 flights of stairs (75 steps). We just considered it part of our fitness program.
Stayed 5 nights in Aug 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful offering to assist us with our luggage and making our stay pleasant
Stayed 2 nights in Sep 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, small but very good room, bed, shower
Stayed 3 nights in Sep 2025

10/10 Excellent

Topazia

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Nelia

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service from Nicole at reception.
Stayed 1 night in Aug 2025

10/10 Excellent

Alyson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although on the small side the room was clean, well supplied with toiletries, towels, hair dryer etc. the bed was comfortable and being able to open the window was very good
Stayed 1 night in Aug 2025

10/10 Excellent

Ganna, Torrance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall was good. The room was tiny, great for a short visit, quiet area, close to Victoria, staff were welcoming and nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in
Stayed 1 night in Aug 2025

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel, good location to the tube, restaurants and shopping. Rooms were nice, we were upgraded to the top floor - 87 steps and no elevator! We were good with this, but something to note if you have mobility issues.
Stayed 1 night in Jul 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great - friendly and helpful and offered a great suggestion for coffee (The Roadting) just down the street. The only issue we had was that we had booked a “Superior Twin Room,” but when we first checked in, we were assigned a room in the basement where there was no window. I don’t think that’s even legal in Canada because there’s no secondary exit if there’s a fire. I requested a different room and they were able to move us the next day. The rooms were clean and the AC works really well but they are tiny tiny. The picture shows a gap between the beds and the nightstand but in truth there isn’t any space. Despite the size, the room was comfortable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This has got to be one of the best hotels I’ve stayed at in London. It’s quiet, incredibly beautiful and perfectly located - 9min walk to Pimlico station and 12min walk to Victoria. Great restaurants around. The rooms are on the smaller side but we absolutely loved it. Would stay again and would recommend to anyone!
Stayed 2 nights in Jul 2025

10/10 Excellent

Wathik

Stayed 2 nights in Jul 2025

6/10 Okay

Carmela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bedrooms very small didn't realize no elevators. Biggest small room I have ever seen was on 4th floor. I realize some things cant be changed. But small thoughtful gestures would ease disappointment of rooms. For example upon arrival most people exhausted from travel offer a refreshment drink. Anyway should have done more research.
Stayed 5 nights in Jul 2025

4/10 Poor

Canuck

Travelled with group
Disliked: Amenities
Incredibly tiny. No amenities
Stayed 5 nights in Jul 2025

4/10 Poor

Shaun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiny room, no elevator

Our room was on the 4th floor with no elevator. Room was so small like a closet- the bed was right against the wall. Window shades barely covered window.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location. Close enough to walk most places in central London and yet far enough away to be quiet and cozy.
Stayed 3 nights in Jun 2025

6/10 Okay

Ian

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The property is close to some of the top tourist attractions in London. Very walkable from this location. The rooms are extremely small. Not even enough room to put a suitcase on the floor. Even our room with a double bed was too small for two people. Also no elevator made moving luggage very difficult. Not a hotel I would ever stay at again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nothing to dislike. Very good for the price, great location for us personally and staff are very nice + helpful. Would absolutely go back and definitely recommend
Stayed 2 nights in Jul 2025

2/10 Terrible

Theresa G.

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Condescending people

Stayed 4 nights in May 2025

8/10 Good

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice - Please note there is no elevator - so rooms at top floor are hard to access with heavy bags. Beds were very comfortable!
Stayed 3 nights in Jun 2025

8/10 Good

Ciara

Stayed 3 nights in Jun 2025

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Smallest.room on the planet !!!
Stayed 3 nights in Jun 2025