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Palace Court Hotel

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palace Court Hotel

Front of property
Free daily continental breakfast
Reception
Triple Room | Desk, iron/ironing board
Family Room | Bathroom | Combined shower/bathtub, hair dryer, towels

Reviews

5.4 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
64-65 Princes Square, London, England, W2 4PX
  • Portobello Road Market
    6 min walk
  • Hafez
    1 min walk
  • Bayswater Underground Station
    7 min walk
  • London (LHR-Heathrow)
    35 min drive

Room options

View all photos for Quadruple Room

Desk, iron/ironing board

Quadruple Room

  • 6 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room

Double Room | Desk, iron/ironing board

Double Room

  • 4 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Desk, iron/ironing board

Single Room

  • 3 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Desk, iron/ironing board

Family Room

  • 7 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed OR 1 Double Bed and 3 Single Beds

View all photos for Triple Room

Triple Room | Desk, iron/ironing board

Triple Room

  • 5 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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includes taxes & fees
5 Jan - 6 Jan
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About this property

Palace Court Hotel

Victorian London hotel in London City Centre with free breakfast
This smoke-free hotel features a 24-hour front desk, tour/ticket assistance and a TV in a common area. Free continental breakfast and free WiFi in public areas are also provided.
Palace Court Hotel offers 42 accommodations with coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
During your stay at Palace Court Hotel, you're just a quick walk from Kensington Gardens. You'll find features such as free breakfast and free WiFi in public areas, plus a round-trip airport shuttle (surcharge).
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Services include tour or ticket assistance and luggage storage
  • 7 minutes by foot from Kensington Gardens and a 4-minute drive from Hyde Park
  • Airport shuttle service available for a fee
Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Palace Court Hotel also features tour/ticket assistance and a television in common area.

This Victorian London hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 9 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Room amenities

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 21 February and 31 December.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 20 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Palace Court Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Property is also known as

Court Palace Hotel
Hotel Palace Court
Palace Court
Palace Court Hotel
Palace Court Hotel London
Palace Court London
Palace Court Hotel London, England
Palace Court Hotel Hotel
Palace Court Hotel London
Palace Court Hotel Hotel London

Palace Court Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 36 out of 990 reviews" "
Rating 8 - Good. 195 out of 990 reviews" "
Rating 6 - Okay. 341 out of 990 reviews" "
Rating 4 - Poor. 243 out of 990 reviews" "
Rating 2 - Terrible. 175 out of 990 reviews" "

6.0/10

Cleanliness

5.6/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Hashim

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020

4/10 Poor

Elena

Business traveller
Disliked: Staff & service
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
n palace
The stay was awful, the room was in a basement that smelt damp, and of gas, the bed was well past its sell date, and the basement area outside the window was filthy and smelt and had a sewer. the room was noisy even though we were told it was a quiet room, and a regular guest always books it, and at 9pm we were going to leave and sleep in the car, but a new chap on reception gave us a nicer room, never again will we book this hotel, there were plenty of empty rooms, but shaun on reception said they were over 100 ponds a night, well an empty room earns nothing, surely half price is better than nothing, far too greedy, and a better room brings the customer back, the photos on the web need redoing, iy makes your web site look incompetent.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival was asked for 20 deposit and given the key. Was told our room was downstairs which had threadbare carpet and not proper sized stairs. There were no signs showing where rooms are. Upon entering the room the room was cold unhoovered and looked awful and not suitable for 2 guests. The TV did not work and the bed was very uncomfortable with a sheet and blanket continental breakfast was disgusting and dirty cutlery was provided. I would not recommend this place to anyone and would not stay again
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Rooms rather small and cramped. Catering staff attitude pleasing however reception staff & service could be better,
Stayed 2 nights in Nov 2019

2/10 Terrible

Ahmed

Stayed 1 night in Nov 2019

2/10 Terrible

Traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No service exists at this hotel. The general condition of the rooms are appalling. No elevator means a horrible climb. Blankets and duvets are to be avoided completely. There was no breakfast available during my stay, despite my preferred time being documented. Electrical outlets inoperable. Front dedk will not charge phones or assist eith charging elsewhere. Taxi requested was supplied by t h e hotel and charges above normal rates. It was filthy and unkempt.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Get what you pay for
Very, very basic but room was clean and tidy
Stayed 2 nights in Oct 2019

4/10 Poor

Davud

Business traveller
Disliked: Property conditions & facilities, room comfort
No working shower in stair only 4th fl room
Great location. Very small single room (which was fine) located up 10 flights of stairs on the 4th floor. Jaded decor. Bed was OK, but in the morning no water making it to the shower, so no shower. Didn't have time to sort anything else out. Overall, disappointing.
Stayed 1 night in Oct 2019

2/10 Terrible

Yahyia

Disliked: Property conditions & facilities, room comfort
4th floor no elevator also the shower is broken ant not so clean
Stayed 1 night in Oct 2019

8/10 Good

Stephen

Generally satisfied guest
It was satisfactory but breakfast could be in proved
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
Room 402 Complaint SENT 2 DAYS AGO WITH NO REPLY SO FAR. With images to support my email ! Hello, I was advised by your receptionist to send this email. We stayed in your hotel from Monday 16/09 to tuesday 17/09. Since we had an awful experience at your hotel. For starters the shower tap was not working. As you opened it , it would not stay opened making the water temperature freeze or be too hot. You’d have to hold the tap as you showered. Which we couldn’t do. We did not have a shower last night. As we noticed that and being on the 4th floor I picked up the phone to call reception and inform of that but the telefone wasn’t working. I had to google the hotel reception number and call it via my cell phone. There was an dirty mug amongst the clean ones and spider webs on the wall. Your receptionist said that he could do anything because he isn’t the manager. So I would like to reach out to the person responsible for this and request my refund giving the circumstances we had to stay. I have just done a surgery yesterday which I also made your receptions aware of and all he said to me last night was that he didn’t have any other room for us, nor he could do anything because it was late. I couldn’t leave again I had done a surgery I can’t keep moving. I hope to hear back from you soon. Regards,
Stayed 1 night in Sep 2019

8/10 Good

Avril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good hotel. My stay was fine. I liked that It was centrally located and I could access the London transport. I would use again if needed.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Welcome

Good place to stay
Good place to stay, lovely location with nice pub close by. We liked the neighbourhood too.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was included. Basic but nice. Wifi only reaches a few rooms on the first floor near the lobby.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very a commodating but the entire building needs an overhaul!
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Business traveller
Stayed 2 nights in Mar 2019

2/10 Terrible

Chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Grim bathrooms and terrible bedrooms.
One of the worstg bathroom experiences ever! The showers backed up so one had to stand in ankle deep water. The hair dryer did not work so my other half had to go out with wet hair in London winter. We only checked in to have a shower as our newly renovated flat round the corner did not have hot water yet. Not worth even the small amount we payed. I cannot imaging starting there.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Good value for location
It’s good value for the location, breakfast included which is fine. Rooms Torres and small, some much smaller than others. We appear to be offered the smaller than others in spite of being frequent overnighters.
Stayed 1 night in Dec 2018

4/10 Poor

Patricea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissapointed
The duvet was dirty and had staines, the tv wasn’t working. The room and the hotel were smelling funny. It was very noisy. I booked for a night but left after a few hours. I haven’t received my deposit room back, even if i have the receipt.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018