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"Close by to a recreational park and easy public transport links; in fact the bus stop is just outside the hotel gate. Good buffet English breakfast. ... " More

By a verified traveller on Wed 29 May 2019

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Quadruple Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Park Hotel, you'll be close to ExCeL Exhibition Centre. Enjoy features like free WiFi in public areas and free self-parking.

  • Free WiFi
  • Free self-parking
  • Amenities include TV in a common area
  • 11 minutes by car from ExCeL Exhibition Centre and 9 minutes from Thames River

Park Hotel ratings based on 16 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Park Hotel

Everyone (8) Couples (3) Family (5)
1 out of 5
No wifi

Posted by on 8 Nov 2021

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Comment from Hotel Management

12 Apr 2023 by Manager / Park Hotel Ilford

Dear GuestThank you for our feedback.We are sorry to read that you did not enjoy your stay in full.We strive to improve and we hope you will give us another chance to serve you.Best Regards,

4 out of 5

Posted by on 20 Jul 2019

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4 out of 5
Close by to a recreational park and easy public transport links; in fact the bus stop is just outside the hotel gate. Good buffet English breakfast. The road is quite a busy road day and and night.

Posted by on 29 May 2019

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1 out of 5
The rooms are exceptionally tiny. You can barely walk in there. I've never seen smaller hotel rooms in my life. The check in was terrible. The receptionist made us wait around 15 mins before even giving us the key. Complete waste of money. The bed was shakey and the toilet was not clean. The tv is not even in front of the bed and so far away you can barely see anything. Do not waste your money going here, not worth it at all. They take a 50 pound deposit aswell!

Posted by on 13 May 2019

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2 out of 5

Posted by on 24 Dec 2018

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4 out of 5

Overall good

Room is clean, delicious breakfast, but just a bit far from city

Posted by , from Kuala Lumpur on 23 May 2018

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Comment from Hotel Management

9 Jun 2018 by Reservations

Thank you for your good rating. Hope we will welcome you again soon. Best Regards Reservations

1 out of 5

£50 Security deposit on site

This hotel is really bad in terms of services, I have stayed at several places before but never come across more bad than this due to following reasons, 1. They say that there is ample parking space on site but apparently you have to find a space anywhere on the road if you are lucky enough to park. 2. They charged £50 security deposit despite the fact that you have booked through ebooker and have your credit card which you use for payment they charge you £50 and say that they will return it in 5 days. 3. They gave us second-floor unit even with 2 kids and pregnant wife but there was no mercy 4. Although it says the place has no smoking policy, however, our room was next to the corridor fire exit where people stand and smoke and hence all the smell comes through 5. We were next door to a gang of boys with loud music and unpreceded laugh till 4 am which was so disturbing that we couldn't sleep. Overall worst experience than we have ever had before never wants to return back or recommend anyone..

Posted by , from Reading on 4 Sep 2017

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1 out of 5

Very good besides the noise from the busy road.

Comfortable clean and excellent buffet breakfast.

Posted by on 26 Jun 2017

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3 out of 5

bit far out but very clean

Pros: very clean nice staff
Cons: aircon more pillows and breakfast
Location: didnt go nearby
room was very clean but very HOT. hotel staff happy to help. breakfast wasnt very good. they cook ham instead of bacon which i thought weird. only one pillow on bed. room very clean as newly refurbished but also extremely hot

Posted by , from plymouth on 16 Sep 2016

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3 out of 5

Not bad

The hotel claimed that there is a maintenance issue when we reached the hotel on Saturday and asked us to go to Cranbrook hotel. They could have intimated me by calling me about this in advance. They did not intimate me when I called them on Friday to check about the booking. Although the hotel room is ok, the surrounding ambience is not at all good.

Posted by on 2 Feb 2016

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Property Features

Park Hotel offers its guests a television in common area. WiFi is free in public spaces. Free self parking is available. Smoking is allowed in designated areas at this Victorian Ilford hotel.

  • 60 guestrooms or units
  • 3 levels
  • Built in 1970
  • Front desk (24 hours)
  • Television in lobby
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Ilford Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Park Hotel offers 60 accommodations with coffee/tea makers and portable fans. LCD televisions are featured in guestrooms. This Ilford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • LCD television
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer available
  • Telephone
  • Iron and ironing board available
  • Desk
  • Heating
  • Portable fan
  • Connecting rooms available

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • One child stays free
  • Credit card pre-authorization
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Park Hotel Ilford
  • Park Ilford
  • Park Hotel Hotel
  • Park Hotel Ilford
  • Park Hotel Hotel Ilford

You should know

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.