Adults-only London hostel in London City Centre with a 24-hour front desk
Along with a bar/lounge, this smoke-free hostel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour front desk, a library and tour/ticket assistance.
Phoenix Hostel offers 90 accommodations with a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
During your stay at Phoenix Hostel, you're just a quick walk from Sherlock Holmes Museum. Enjoy features like free WiFi in public areas and a free manager's reception, plus a bar.
Free WiFi
Enjoy drinks at the bar/lounge
Amenities include a front desk safe, library and coffee/tea in a common area
Within a 15-minute walk of Madame Tussauds Wax Museum and Hyde Park
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.
A library, tour/ticket assistance, and coffee/tea in common area are also featured at Phoenix Hostel.
This London hostel is smoke free.
The hostel hosts a free manager's reception daily.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
A bar/lounge
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer (on request)
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
More
Electrical adapters
Heating
Iron/ironing board on request
Printer
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee: GBP 3.00 for check-in between midnight and 6:00 AM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property caters to guests ages 18-39.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: GBP 10 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-in fee: GBP 3.00 for check-in between midnight and 6:00 AM
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
We should mention
This is an adults-only property and guests under 18 years old aren't allowed.
Property is also known as
Phoenix Hostel London
Phoenix Hostel
Phoenix London
Phoenix Hostel London, England
Phoenix Hostel London
Phoenix Hostel Hostel/Backpacker accommodation
Phoenix Hostel Hostel/Backpacker accommodation London
Phoenix Hostel Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very warm and polite welcome.
Property is under new management and it looks like some fresh re-painting and repairs has been done recently.
It was moderately clean.
Verified traveller
Stayed 1 night in Oct 2021
8/10 Good
Verified traveller
Business traveller
15 Mar 2020
Liked: Staff & service
I liked the openness and friendliness of the place. The kitchen facilities could have better, cleaner, more maintained same for the wash areas ie shower cubicle.
Druggies living and working at this hostel.
New Zealand builder is the drug dealing
They should be closed down. It is not safe unhygienic drug addicts living and working there
DO NOT STAY HERE DRUGIES JUNKIES AND HOMLESS WELCOME !!!!!
Peter
Stayed 4 nights in Oct 2019
8/10 Good
Verified traveller
15 Oct 2019
Liked: Staff & service, amenities
The room was dimly lit but comfortable enough. The staff were friendly. The location was good. Lockers were available. Baggage storage was also available for longer periods.
Verified traveller
Stayed 1 night in Oct 2019
8/10 Good
Scott
Business traveller
3 Oct 2019
Liked: Cleanliness, staff & service
Good value, great location
Excellent location and extremely helpful staff. The property needs a little bit of tlc for me to give it an "excellent" rating.
Good location and friendly staff. Decent breakfast for only 2 pounds.
Verified traveller
Stayed 2 nights in Jun 2019
2/10 Terrible
Verified traveller
16 Jun 2019
Disliked: Staff & service
I didn’t stay
Verified traveller
Stayed 1 night in Jun 2019
8/10 Good
Kingsley Ohi
7 Apr 2019
Liked: Cleanliness, staff & service
I liked the clean toilets and bathrooms. The pub downstairs was smoke-free and not so loud. The workers were very polite and quick to be of service. Sleeping space was uncomfortable for me because I'm tall.
Serves its purpose, simple and easy to locate using google maps
Verified traveller
Stayed 1 night in Mar 2019
8/10 Good
Verified traveller
6 Mar 2019
Liked: Cleanliness, staff & service
i think it is the cheapest hostel in London... price is really cheap... Amenity and property is soso but it is good because its price is really cheap... shower rooms are really small and frankly i was not comfortable taking a shower and a bed is so so... but i cant say its property is bad because its price is really cheap... if you want the cheapest place, then it could work.. but if you find a good place for comfort and relax, i think it is not a good option.
Worst. The room is too narrow. There is no space to open my luggage in the room and corridor. Where can I organize my luggage? No place.
Toilets are always dirty and only 3 or 4. It’s not enough. And something is broken all shower rooms.
There is no kitchen. Just one microwave in the grand floor.
I’m traveling almost 4 years. This hostel is worst place in my travel.